Filter Results:
(813)
Show Results For
- All HBS Web
(813)
- News (216)
- Research (520)
- Multimedia (12)
- Faculty Publications (224)
Show Results For
- All HBS Web
(813)
- News (216)
- Research (520)
- Multimedia (12)
- Faculty Publications (224)
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Responding to COVID-19 in early 2020 was an exercise in crisis leadership. In 2021, the pandemic feels like a painful marathon that will never end. The rapidly spreading virus forced a precipitous shift to remote work at many companies, View Details
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
it. This can be a win-win for online lenders, banks and the borrowers that both lenders seek to serve. As a case in point, when large banks decline small business applicants, they leave them to sort through complicated loan options from... View Details
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
complications (surging waves) arise. In the Agile environment, the purpose of rapid development is to produce a minimal workable product at the end of each delivery cycle, or "sprint." This short runway approach allows a team to... View Details
Keywords: by Euvin Naidoo
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
the paper suggests a more complicated relationship between innovation and liability, in which certain devices may be negatively impacted, while others may actually be encouraged. “In order to think about this relationship,” says Galasso,... View Details
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
the "iPhone 4 Steve." In China, where especially the younger generation is looking to technology and business to transform lives, Jobs symbolized innovation and leadership in both. Noam Wasserman (Entrepreneurial Management) Steve Jobs was probably the most... View Details
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
out, many of them become further complicated when experiments are moved out of a laboratory and into a bank branch filled with real employees serving real customers in real time. To its credit, the I&D team thought carefully about... View Details
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
When the last person finished, this person walks over and said, "I'm responsible for baggage handling at the airport." And I said, "I'm sorry that I told exactly how it happened. I didn't make anything up. I thought you should know that ... it's very... View Details
Keywords: by W. Earl Sasser
- 15 Nov 2013
- News
Helping Bright Ideas Shine Again
founders, inventors, investors or lenders—to stabilize, hold, develop, and sell IP assets. In a typical transaction, a special-purpose holding entity is created to remove all liens and other complications that may be attached to the... View Details
Keywords: Robert S. Benchley
- 17 Sep 2020
- Blog Post
HBS Grads Launch Cybersecurity Nonprofit to Fight Infodemic
the heart of our mission. In addition, our marketing team has produced digestible educational content on the topics of privacy, security, and disinformation, making these complicated topics more accessible to the general public. We are... View Details
- 04 Jun 2018
- Blog Post
How to Create a Presence Without Being Present
applications, such as Skype, Zoom, or WebEx, can facilitate virtual one-on-one conversations. While most of these tools are familiar, their effective application demands some thought. “You want to come off as well-organized,” notes DeCastro. “The application you choose... View Details
Keywords: All Industries
- 18 Aug 2020
- Blog Post
Innovating in the Hot Market of Cold Brew
brew is typically brewed in a device no more complicated than a mason jar. We identified another style of cold brewing (cold drip) that more efficiently extracts the coffee solubles and went about redesigning it to better fit in a modern... View Details
- 01 Sep 2007
- News
Riding It Out
But Westley was just one horse in a stable full of horses, each with its own nutritional needs. Sometimes he got his vitamins, sometimes he didn’t. After talking to the barn’s owner, Minard began to appreciate how complicated it can be to... View Details
- 06 Sep 2017
- What Do You Think?
Summing Up: What Are the Limits of CEO Activism?
nuanced. This reflected what DDB identified as “a huge new challenge for CEO’s” and a complicated one, according to Rob Jones. But only three respondents addressed the question of limits on the practice. More about that below. Ernie... View Details
Keywords: by James Heskett
- 16 Sep 2013
- Research & Ideas
Earnings Calls That Get Lost in Translation
as Japan and China, tend to have the hardest time communicating effectively. Also, all industries are not equal in their use of complicated speech. The financial industry has the highest level of linguistic complexity, followed by the... View Details
Keywords: by Dina Gerdeman
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
increased benefits and efficiency for their customers. While institutions that spent more on information technology also demonstrated shorter times when customers were kept "on hold", the study also found a company may concern itself more with designing an... View Details
- 14 Dec 2018
- Blog Post
The ABCs of Recruiting at HBS
on how your company made an important business decision. J – Job Search Days. Throughout the semester, students have days free from class that they can devote to recruiting called Job Search Days. Companies are encouraged to use these days for interviews to avoid the... View Details
Keywords: All Industries
- 15 Dec 2024
- News
After Ozempic
Wegovy as a treatment to reduce the risk of potentially deadly cardiovascular events. A study published in May found that Ozempic could significantly lower the risk of complications from chronic kidney disease. Then in July, researchers... View Details
- 01 Mar 2003
- News
Inside the Revolution
necessarily the best way to organize an industry. This is a fixed-cost business, and it has some fourteen hundred players. Talent and technology get fragmented, and that hinders cumulative learning. And with discoveries happening in separate firms, a whole series of... View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
companies slightly more than $20 million to defend. (I didn’t have to recall these details; I Googled them at no cost.) Even then, however, market definition and monopoly pricing power proved to be complicated issues for regulators to... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
Old Testament view of human beings; fundamentally, permanently, almost fatally flawed unless they're redeemed by something outside themselves," Badaracco said. The course gradually tries to get students to accept that human beings "have warts and View Details
Keywords: by Martha Lagace