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  • All HBS Web  (1,112)
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  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

his partners began reviewing the company's inventions. The first opportunity they uncovered was Advanced Workstation Products (AWP). Xerox's high-end printers actually were complex computer systems that... View Details
Keywords: by Henry Chesbrough
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

each retailer? This complexity might lead to less price transparency for shoppers and result in more monopolistic behavior by retailers. In this case the regulator might have to step in to ensure shopper interests are guaranteed through... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 24 Aug 2010
  • First Look

First Look: August 24

construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients' increasingly global and View Details
Keywords: Sean Silverthorne
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

over time, the relationship between firm size and corporate vulnerability is relatively time invariant. All else being equal, large firms in emerging markets are more financially vulnerable and also systemically important. Consistent with... View Details
Keywords: Dina Gerdeman
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare View Details
Keywords: by Roger Thompson; Health
  • 31 Jul 2012
  • First Look

First Look: July 31

likely would be difficult to finance externally. We argue that a developed financial system can facilitate exports, and we test three implications. First, a more developed financial system is associated with... View Details
Keywords: Carmen Nobel
  • 04 Feb 2014
  • First Look

First Look: February 4

working solutions to a complex innovation problem over 10 days, with varying monetary incentives. We find that levels of effort are driven by cash incentives and the presence of other interacting teammates. The level of collaboration, by... View Details
Keywords: Sean Silverthlorne
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

beliefs about the future potential of the venture. This adaptation and related entry by new financial intermediaries has led to a disproportionate rise in innovations where information on future prospects is revealed quickly and cheaply and has reduced the relative... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

from both streams, this paper seeks to shed light on the complexity of cross-boundary teaming, while highlighting factors that may enhance its effectiveness. We develop an integrative model to provide greater explanatory power than... View Details
Keywords: Sean Silverthorne
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Early Warning System that conveyed the bank's "risk view." Management started using these tools to frame important debates, such as the evaluation of divisional heads' performance at quarterly business reviews. The View Details
Keywords: by Kim Girard; Banking
  • 04 Apr 2011
  • Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

that the system isn't set up to incentivize health care workers to do that. "The reason it's never done is that nobody gets paid to do it .there's no incentive to do anything," Cutler said. Services Not Emphasized In terms of... View Details
Keywords: by Carmen Nobel; Health
  • 09 Dec 2014
  • First Look

First Look: December 9

proposes that team reflexivity-a deliberate process of discussing team goals, processes, or outcomes-can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing View Details
Keywords: Sean Silverthorne
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

using systems thinking and complexity theory to help us understand the challenges at the ecosystem level. There's also growing attention to using randomized control trials in the social sector, which we tend... View Details
Keywords: by Julia Hanna
  • 26 Jun 2000
  • Research & Ideas

Presentation Round-Up

recently joined with the private company Celera Genomics to announce the cracking of the human genetic code.) Increasing interest in such research has led to complex legal tangles. Patent attorney Brenda Herschbach Jarrell of Choate, Hall... View Details
Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

appropriate. That's one pole of the continuum. At the other pole, you have people who really believe there's something extremely wrong with the barrel. Thus it's not just a matter of a few bad apples; what we really need is a wholesale revamping of the View Details
Keywords: by Kim B. Clark
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

Teradyne: Testing Opportunity In 1994, Teradyne, a leading provider of machines that test the quality of microprocessors and other integrated circuits as they come off the assembly line, saw an opportunity to create a more compact and cost-efficient test View Details
Keywords: by Clark Gilbert; Technology
  • 01 Apr 2014
  • First Look

First Look: April 1

centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination. Further, profit center managers are incentivized with own-level residual income measures. The use of... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

allocation, and accountability and performance improvement systems to support an overarching strategy. This central idea provides a valuable conceptual framework for current and future school leaders. The case studies presented in... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

reluctance to open up the banking system and promote the yuan as a global reserve currency. These were the conclusions of nearly all respondents to this month’s column. Nevertheless, there was an undertone to the comments suggesting that... View Details
Keywords: by James Heskett
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

system testing, and system integration testing. Personal Motivation Specialisterne's founder, Thorkil Sonne, launched the company in 2004 following a high-level career in telecommunications IT.... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
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