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- Faculty Publications (237)
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- All HBS Web (694)
- Faculty Publications (237)
- 01 Sep 2010
- News
Five Honored for Missions Accomplished
overall, we’ll continue to do a good job for our clients and grow the business. What does “accountability” mean in the context of running a financial firm? Tell the truth, serve people, have integrity. Have the ability, guts, and courage... View Details
Keywords: awards; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
- 01 Jun 2004
- News
Luxe Redux
clients while attracting new customers.” At Steuben, Haupt says that there’s an ongoing assessment of the appropriate balance between a product’s form and function and how that fits with the way people live today. In the past, she notes,... View Details
- 23 Feb 2004
- Research & Ideas
How Corporate Responsibility is Changing in Asia
the state. "This is not to say that the services provided by MNCs are not beneficial, but they are not the foundation for sustainable development if what remains behind is inefficient, and possibly corrupt, government." Abrami's... View Details
Keywords: by Julia Hanna
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
same. Allocating resources to retain the most profitable and to induce customer behaviors that lead to greater profitability is the key to survival. Typically, 20 percent of the customers or clients are producing 80 percent of the... View Details
Keywords: by Manda Mahoney
- 26 May 2015
- First Look
First Look: May 26
case examines an exciting new approach to health care that will help care providers identify when hospice services are the appropriate type of care for patients. The company, Medalogix, already has a product on the market that uses a... View Details
Keywords: Sean Silverthorne
- 13 Jun 2017
- News
Finding Common Ground
through the evening with the client relationship intact, but it also taught him a valuable lesson about personal business relationships that has informed his current work. “The idea of investing in personal relationships is something we... View Details
Keywords: Ralph Ranalli
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details
Keywords: Sean Silverthorne
- 05 Feb 2013
- First Look
First Look: Feb. 5
their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of shaping participants' future trajectories through boosting future... View Details
Keywords: Sean Silverthorne
- 01 Sep 2005
- News
Predictable Surprises
pleased their clients will be with the results of their audit. Even with Sarbanes-Oxley, we’re still a long way from that. Are there predictable surprises in the queue now that might be preventable? I always tell everyone who will listen... View Details
- 01 Feb 2002
- News
Redefining Success: Women & Work.
articulating a theme that many women voice when designing alternative work situations. "Since our work was going to take us away from our kids, we knew it had to be meaningful." She cites two of the founding principles of Case as an example: All View Details
- 19 Feb 2008
- News
The Scoop Behind the Silver Screen
elements are added.” Both businesses require vision and a healthy appetite for risk. Another similarity is permits, budgets, and a cast of people who come together to work on a common project for two or three years. Attracting a cornerstone View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
http://papers.nber.org/papers/w14222 Cases & Course MaterialsCognizant Technology Solutions Harvard Business School Case 408-099 In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to... View Details
Keywords: Sean Silverthorne
- 21 Jan 2016
- Blog Post
HBS and the Arts
opportunity to combine my interests in art and finance by working for an asset management firm where I helped to establish a group focused on financial services for the art community. We worked with museums, artist foundations, artists,... View Details
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
client computer projects, and Brandi, a software engineer turned online fraud fighter, set up web crawlers that ran more than 2 million page-loads on a variety of computers and virtual computers. In 2012, they tested the vulnerability of... View Details
- 30 Apr 2013
- First Look
First Look: April 30
longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions and advance a relational view of organizational change in... View Details
Keywords: Sean Silverthorne
- 19 Jul 2011
- First Look
First Look: July 19
challenges of servicing both internal and external Aladdin clients during a period of rapid growth within BlackRock and significant change in the global financial landscape. Purchase this... View Details
Keywords: Sean Silverthorne
- 01 Mar 2013
- News
Making Change
Citizen Year — SEF 2009 honoree Global Citizen Year is disrupting the traditional path to college and creating a new generation of global leaders through a "bridge" year of service learning and leadership training in Africa, Latin... View Details
- 13 Jun 2012
- HBS Case
HBS Cases: A Startup Takes On the Credit Ratings Giants
there's five investment banks, now all of a sudden each client becomes pretty important, representing millions and tens of millions of dollars in revenue." “Understanding the industry is essential for anyone who wants to interact... View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish... View Details
Keywords: by John S. Rosenberg
- 04 Jun 2024
- Blog Post
Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)
secured a role with Management Leadership for Tomorrow (MLT), which would propel her career in a new, mission-driven direction. Connecting Impact and Advancement At MLT, Ramirez had the opportunity to connect with her professional purpose while utilizing her skills in... View Details
Keywords: All Industries