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  • 2025
  • Working Paper

Generative AI and the Nature of Work

By: Manuel Hoffmann, Sam Boysel, Frank Nagle, Sida Peng and Kevin Xu
Recent advances in artificial intelligence (AI) technology demonstrate a considerable potential to complement human capital intensive activities. While an emerging literature documents wide-ranging productivity effects of AI, relatively little attention has been paid... View Details
Keywords: Generative Ai; Digital Work; Open Source Software; Knowledge Economy; AI and Machine Learning; Open Source Distribution; Organizational Structure; Performance Productivity; Labor
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  • Web

Business of Ideas - Course Catalog

recent memory, future business leaders must understand how ideas shape individual and public perceptions of the world. This course will introduce students to the creation, monetization, and distribution... View Details
  • January 2021 (Revised March 2021)
  • Case

THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)

By: Jill Avery, Ayelet Israeli and Emma von Maur
THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on... View Details
Keywords: Data; Data Analytics; Artificial Intelligence; AI; AI Algorithms; AI Creativity; Fashion; Retail; Retail Analytics; E-Commerce Strategy; Platform; Platforms; Big Data; Preference Elicitation; Preference Prediction; Predictive Analytics; App Development; ＂Marketing Analytics＂; Advertising; Mobile App; Mobile Marketing; Apparel; Online Advertising; Referral Rewards; Referrals; Female Ceo; Female Entrepreneur; Female Protagonist; Analytics and Data Science; Analysis; Creativity; Marketing Strategy; Brands and Branding; Consumer Behavior; Demand and Consumers; Forecasting and Prediction; Marketing Channels; Digital Marketing; Internet and the Web; Mobile and Wireless Technology; AI and Machine Learning; E-commerce; Digital Platforms; Fashion Industry; Retail Industry; Apparel and Accessories Industry; Consumer Products Industry; United States
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  • October 2011 (Revised September 2014)
  • Case

Moda Operandi: A New Style of Fashion Retail

By: Mukti Khaire
Moda Operandi is a startup in the fashion industry. The firm organizes online trunk shows of designers' collections, allowing its members to directly order clothes from the collections shown in Fashion Weeks all over the world. Moda Operandi conveys the preorders to... View Details
Keywords: Business Startups; Entrepreneurship; Order Taking and Fulfillment; Distribution Channels; Internet and the Web; Design; Fashion Industry; Retail Industry
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  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 2008
  • Working Paper

Accountability and Inequality in Single-Party Regimes: A Comparative Analysis of Vietnam and China

Over the past two decades, no two economies have averaged more rapid economic growth than China and Vietnam. But while China's income inequality has risen rapidly over that same time frame, Vietnam's has only grown moderately. Structural and socio-cultural determinants... View Details
Keywords: Income Characteristics; Economic Growth; Policy; Government and Politics; Equality and Inequality; China; Viet Nam
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  • 2021
  • Working Paper

The Great Unequalizer: Initial Health Effects of COVID-19 in the United States

By: Marcella Alsan, Amitabh Chandra and Kosali I. Simon
We measure inequities from the COVID-19 pandemic on mortality and hospitalizations in the United States during the early months of the outbreak. We discuss challenges in measuring health outcomes and health inequality, some of which are specific to COVID-19 and others... View Details
Keywords: COVID-19; Health Inequality; Health Pandemics; Demographics; Equality and Inequality
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  • 22 Jan 2001
  • Research & Ideas

Control Your Inventory in a World of Lean Retailing

Manufacturers generally classify products in terms of broad product lines, developing a single marketing strategy and production plan for each line. That makes sense for marketing, but it's a mistake for production. Different SKUs... View Details
Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products
  • 2018
  • Working Paper

The State of Open Source Server Software

By: Shane Greenstein and Klaus Ackermann
The study assembles new data to construct a census of worldwide web server use across the globe. We document a large concentration of investment in the United States, and a wide dispersion across scores of countries. We find tens of billions of dollars of unmeasured... View Details
Keywords: Internet; Open Source; Internet and the Web; Policy; Open Source Distribution; Internet and the Web; Global Range
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    The Air War Versus The Ground Game: An Analysis of Multi-Channel Marketing in U.S. Presidential Elections

    This study jointly examines the effects of television advertising and field operations in U.S. presidential elections, with the former referred to as the “air war” and the latter as the “ground game.” Specifically, the study focuses on how different campaign... View Details
    • Fall 2018
    • Article

    The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment

    By: Santiago Gallino and Antonio Moreno
    Online channels generate frictions when selling products with nondigital attributes, such as apparel. Customers may be reluctant to purchase products they have not been able to try on, and those customers who do purchase may return products when they do not fit as... View Details
    Keywords: Supply Chain Information; Fit Uncertainty; Online Retail; Randomized Field Experiment; Virtual Fitting Room; Digital Retail; Customization and Personalization; Internet and the Web; Value; Performance Improvement; Apparel and Accessories Industry; Retail Industry
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    • 01 Jun 2005
    • News

    Profiles from the Class of 2005

    switch. So I applied to business school.” At HBS, Williams pursued marketing while channeling his restless energy into election as HBS Student Association copresident and regular workouts at Shad Hall. It was during a campus presentation... View Details
    Keywords: Roger Thompson; Julia Hanna; James E. Aisner; Graduate profiles; Government; Transportation Equipment Manufacturing; Manufacturing
    • 04 Mar 2010
    • Working Paper Summaries

    The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

    Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services
    • 01 Sep 2017
    • News

    The Shape of Things to Come

    Image by John Ritter With the rise of the online MBA and part-time programs, how do you make the ongoing case for students investing in two years at HBS? Nitin Nohria: A transformational experience takes time. Most View Details
    Keywords: HBX; CORe; Colleges, Universities, and Professional Schools; Educational Services
    • November 1998 (Revised July 1999)
    • Case

    Merrill Lynch's Acquisition of Mercury Asset Management

    By: Andre F. Perold, Imran Ahmed and Randolph B Altschuler
    In the Spring of 1998, Merrill Lynch faced an array of challenges and opportunities related to its global asset management business. The firm had recently completed its $5.3 billion cash acquisition of U.K.-based Mercury Asset Management, a transaction that made it one... View Details
    Keywords: Acquisition; Asset Management; Currency; Financial Strategy; Global Strategy; Brands and Branding; Distribution; Production; Organizational Change and Adaptation; Retirement; Japan; Europe; United Kingdom
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    • 2007
    • Working Paper

    Retail Market Structure and Dynamics: A Three Country Comparison of Japan, the U.K. and the U.S.

    By: Jonathan Haskel, Ron S. Jarmin, Kazuyuki Motohashi and Raffaella Sadun
    This paper compares structure and dynamics of the Retail Trade Sectors in Japan, the U.K. and the U.S. This is done using confidential establishment and firm level data for each country. By using micro data we are able to perform much more detailed comparisons than... View Details
    Keywords: Industry Structures; Market Entry and Exit; Jobs and Positions; Size; Performance Productivity; Japan; United Kingdom; United States
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    • 18 Mar 2014
    • News

    The Oz of Data Opens the Curtain

    valuable and transformative." Also last September, Acxiom unveiled its beta Audience Operating System, which allows marketers to connect traditionally disconnected data across all channels — online, offline, and mobile — and which Howe... View Details
    Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information
    • 2016
    • Working Paper

    Popular Acceptance of Inequality Due to Innate Brute Luck and Support for Classical Benefit-Based Taxation

    By: Matthew C. Weinzierl
    U.S. survey respondents' views on distributive justice are shown to differ in two specific, related ways from what is conventionally assumed in modern optimal tax research. A large share of respondents, and in some cases a large majority, resist the full equalization... View Details
    Keywords: Equality and Inequality; Attitudes; Taxation; Theory; United States
    Related
    • 22 Jan 2018
    • Blog Post

    HBS Peek: Finding a Sense of Purpose

    you are given the opportunity to visualize whether or not the MBA program aligns with your personal goals. Not only was it an eye-opening educational experience, exceeding even my highest expectations, but it filled me with a profound sense View Details
    • 04 Dec 2020
    • Video

    Managing Diversity: A Conversation with Mellody Hobson, Co-CEO & President of Ariel Investments, and Hubert Joly