Publications

Publications

Filter Results: (1,848) Arrow Down
Filter Results: (1,848) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 29 of 1,848 Results →
  • March 2016 (Revised November 2021)
  • Teaching Note

T-Mobile in 2013: The Un-Carrier

By: John Beshears and Francesca Gino
By 2013, the U.S. wireless industry was in the midst of a costly transition. As consumers began to embrace more sophisticated mobile devices, the industry's four main players spent heavily to improve their infrastructures for providing reliable high-speed data... View Details
Keywords: Wireless Industry; Telecommunications; Mobile; Service Contracts; Behavioral Economics; Add-on Fees; Shrouded Attributes; Contracts; Competitive Strategy; Consumer Behavior; Infrastructure; Mobile and Wireless Technology; Telecommunications Industry; United States
Related
  • 09 May 2012
  • Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

what the situation is, there are massive losses, I want it to stop. But for some reason you're unable to do it." 100 Percent of the Time Is Easier Than 98 Percent of the Time Many of us have convinced ourselves that we are able to View Details
  • Program

Leading and Building a Culture of Innovation

take risks, experiment, and learn from failures Unleash the diverse talent in your organization to create "collective genius" Manage your network of relationships with colleagues, employees, and other stakeholders to break down barriers... View Details
  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

right combination of weights to maximize the load without breaking it. A coin flipping task that demonstrates the “gambler’s fallacy,” the faulty tendency to think that previous events influence a future random event. A bidding task to... View Details
Keywords: by Kara Baskin
  • 2022
  • Book

Healthy Buildings: How Indoor Spaces Can Make You Sick—or Keep You Well

By: Joseph G. Allen and John D. Macomber
For too long we’ve designed buildings that haven’t focused on the people inside—their health, their ability to work effectively, and what that means for the bottom line. An authoritative introduction to a movement whose vital importance is now all too clear, Healthy... View Details
Keywords: COVID-19; Buildings and Facilities; Health; Health Pandemics; Safety
Related
  • November 2002 (Revised May 2006)
  • Case

Forest Stewardship Council

By: James E. Austin and Ezequiel Reficco
In just a few years the Forest Stewardship Council (FSC) made impressive progress toward its mission of promoting "environmentally appropriate, socially beneficial, and economically viable management of the world's forests." By 2001, 25.5 million hectares of forests in... View Details
Keywords: Finance; Corporate Governance; Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Competitive Strategy
Related
  • 09 Nov 2023
  • HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

not in our division.” Now, the key to breaking the tie between these misconceptions and the stigma lies in rigorous persistence and sequential focus. Do not attempt to solve all of these in one fell swoop. Choose one misconception, and... View Details
Keywords: by Kara Baskin; Health
  • 04 Mar 2024
  • What Do You Think?

Do People Want to Work Anymore?

that have a lot of break time). And they work full-time, willing to do whatever needs doing to deliver a “magical” experience for guests, and willing to both teach their jobs and learn other people’s jobs. For this, team members are... View Details
Keywords: by James Heskett
  • 30 Apr 2021
  • Research & Ideas

Why Anger Makes a Wrongly Accused Person Look Guilty

opposite to others—that you’re hiding something.” If the accusation comes over email, she adds, it might be a good practice to take a break so you can respond once you’ve calmed down. On the flip side, if you are a manager and are in a... View Details
Keywords: by Michael Blanding
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

  Working PapersThe Mirroring Hypothesis: Theory, Evidence and Exceptions Authors:Lyra Colfer and Carliss Y. Baldwin Abstract The mirroring hypothesis asserts that the organizational patterns of a development project (e.g., communication links, geographic collocation,... View Details
Keywords: Martha Lagace
  • November 2015
  • Article

Why Organizations Don't Learn: Our Traditional Obsessions—Success, Taking Action, Fitting In, and Relying on Experts—Undermine Continuous Improvement

By: F. Gino and B. Staats
For any enterprise to be competitive, continuous learning and improvement are key—but not always easy to achieve. After a decade of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too... View Details
Keywords: Organizations; Learning
Related
  • June 2011 (Revised October 2012)
  • Case

Patagonia Sur: For-Profit Land Conservation in Chile

By: Arthur I Segel, Nicolas Ibanez and Jay Verjee
Warren Adams founded Patagonia Sur in 2007 as one of the world's first for-profit land conservation businesses. His goal was to purchase over 100,000 acres of land in southern Chile and to run a variety of sustainable businesses to generate annual returns for... View Details
Keywords: Business Model; Environmental Sustainability; Profit; Investment; For-Profit Firms; Entrepreneurship; Investment Return; Revenue; Risk and Uncertainty; Capital; SWOT Analysis; Real Estate Industry; Chile
Related
  • 26 Apr 2024
  • HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

very intense.” In the same way, managers should be in tune with whether employees are working too hard and should encourage them to take breaks to avoid burning out. 9. Play the long game. Sanders learned important life lessons from... View Details
Keywords: by Avery Forman; Sports
  • Program

PLD Module 5

PLD participants who wish to continue developing as leaders and contribute more significantly to their company's growth. We strongly encourage you to take a six-month break following PLD so that you may apply what you’ve learned in your... View Details
  • 2016
  • Article

Academia's Emerging Crisis of Relevance and the Consequent Role of the Engaged Scholar

By: Andrew J. Hoffman
Universities are facing a crisis of relevance. While there are multiple reasons for this to be happening, one that deserves particular attention is the extent to which academic scholars do not see it as their role to engage in public and political discourse. However,... View Details
Keywords: Political Discourse; Public Engagement; Higher Education; Social Media
Related

    The Progress Principle

    By  Teresa M. Amabile, and Steven J. Kramer.

    Harvard Business Review Press, 2011.

    The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive... View Details

    • Research Summary

    Negotiation

    By: Deepak Malhotra
    A large part of my work focuses on negotiation, dealmaking and conflict resolution. My latest book is Negotiating the Impossible: How to Break Deadlocks... View Details
    • March–April 2017
    • Article

    Sink or Swim: The Role of Workplace Context in Shaping Career Advancement and Human-Capital Development

    By: Shinjinee Chattopadhyay and Prithwiraj Choudhury
    We develop and test predictions on how early-career challenges arising from the workplace context affect short- and long-term career advancement of individuals. Typically an organization’s decision to deploy a manager to one of several possible contexts is endogenous... View Details
    Keywords: Workplace Context; Career Advancement; Context; Situation or Environment; Human Capital; Personal Development and Career; Performance
    Related
    • April 2007
    • Case

    Leadership Forum: Building Great Careers - Video

    By: D. Quinn Mills and Carole Winkler
    Leadership: Can I learn it, how do I do it, and how can I use it to advance my career? How is today's world different from the one our teachers entered years ago, and how does that affect me? The two videos on this DVD address these and other questions typically asked... View Details
    Keywords: Personal Development and Career; Work-Life Balance; Leadership Development; Talent and Talent Management; Leadership Style; Knowledge Dissemination; Teaching; Executive Education; Decision Choices and Conditions; Management Style; Education Industry
    Related
    • 2025
    • Working Paper

    The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise

    By: Fabrizio Dell'Acqua, Charles Ayoubi, Hila Lifshitz, Raffaella Sadun, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub and Karim R. Lakhani
    We examine how artificial intelligence transforms the core pillars of collaboration— performance, expertise sharing, and social engagement—through a pre-registered field experiment with 776 professionals at Procter & Gamble, a global consumer packaged goods company.... View Details
    Keywords: Artificial Intelligence; Teamwork; Human-machine Interaction; Productivity; Skills; Innovation; Field Experiment; AI and Machine Learning; Groups and Teams; Competency and Skills; Performance Productivity; Collaborative Innovation and Invention; Product Development
    Related