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  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

to take the best ideas from the US fast-food model and adapt them to serve the needs of the Chinese consumer." Initially this involved hiring the right people. For Su this meant Chinese managers who read and spoke the language, who... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

benefits including health insurance, performance bonuses, and paid vacation—all relatively rare in the industry. Blueprint For Transformation The QuikTrip (QT) case, taught in the MBA course Coordinating and Managing Supply Chains, offers a blueprint on how retailers... View Details
Keywords: by Julia Hanna; Retail
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

aspect of the relationship increases and the zero-sum aspect decreases. Powerful logic, proven in practice Performance-based pricing is growing because 1) its economic logic is so powerful; 2) it provides new opportunities for... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

experienced non-aligned external members can help to change the dynamics of board discussions to be more objective and constructive. Smaller boards, not dominated by family members, tend to work better. And all board members should be focused on the View Details
  • 18 May 2010
  • First Look

First Look: May 18

industry's traditional high-low pricing to "always low prices" and continuous improvement. These changes called for a well-trained, empowered, and enthusiastically engaged workforce dedicated to providing the best products and... View Details
Keywords: Martha Lagace
  • January 2016
  • Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey
This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details
Keywords: Sustainability; Economic Development; Corporate Social Responsibility; Emerging Country; Teaming; Public-private Partnership; Inter-organizational Relationships; Collaboration; Strategy Implementation; Agricultural Commodity; Plant-Based Agribusiness; Public Sector; Supply Chain Management; Customer Value and Value Chain; Corporate Social Responsibility and Impact; Learning; Partners and Partnerships; Private Sector; Developing Countries and Economies; Social Enterprise; Food and Beverage Industry; Agriculture and Agribusiness Industry; Haiti
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  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details
Keywords: by Dina Gerdeman
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

governance-related frictions. Collectively, these findings provide new evidence on the explicit practice of using relative performance benchmarks and on its implications for corporate governance and firm performance. Flexing the Frame:... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success... View Details
Keywords: Carmen Nobel
  • 19 May 2009
  • First Look

First Look: May 19, 2009

inclination to take offense that often attends the close juxtaposition of art and commerce, which was very much in evidence at that AoM symposium in Philadelphia, the interests of art, artists, and business can be best served if more... View Details
Keywords: Martha Lagace
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

what’s the best way for managers to communicate financial information to shareholders? “People who want to have advanced roles in enterprise confront financial questions more and more, and they have to be more fluent in the financial... View Details
Keywords: by Dina Gerdeman
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

trusts like Standard Oil were busted by President Theodore Roosevelt. They were the Big Tech of their day. Where is the outrage today?” Facebook should be broken up, he added. Wildebeest proclaimed, “The best approach is to break up the... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 2018
  • Chapter

New Prospects for Organizational Democracy?: How the Joint Pursuit of Social and Financial Goals Challenges Traditional Organizational Designs

By: Julie Battilana, Michael Fuerstein and Michael Lee
For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with ideological and organizational ties to a thriving unionism. In 2015, however, things look different. While there are instances of democracy in the... View Details
Keywords: Organizational Design; Social Enterprise; Values and Beliefs; Integration; Theory
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  • 10 Jun 2014
  • First Look

First Look: June 10

http://ezp-prod1.hul.harvard.edu/login?url=http://dx.doi.org/10.1080/00076791.2013.837889?nosfx=y August 2013 Harvard Business Review The Price of Wall Street's Power By: Mukunda, Gautam Abstract—Over and over again, executives make decisions that aren't in their... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

case also reviews strategic focus with respect to asset classes and geography, as well as best practices for what to look for in cities that will be attractive for superblock mixed-use projects. Purchase... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

impacts ad effectiveness. Drawing on literature about offline norms of information-sharing, we posit that ad transparency backfires when it exposes marketing practices that violate norms about “information flows”—consumers’ beliefs about... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2015
  • First Look

First Look: April 28

enlightening guide, they show how Gates, Grove, and Jobs approached strategy and execution in remarkably similar ways-yet markedly differently from their erstwhile competitors-keeping their focus on five strategic rules. Strategy Rules brings together the View Details
Keywords: Sean Silverthorne
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

this tendency to shut off the new and basically transfer the corporate culture over to the new employee," says Francesca Gino, an associate professor at Harvard Business School who cowrote the paper with Daniel M. Cable of London Business... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

practical as well as visionary—to know how to pin down a big dream into actionable first steps. But advanced leaders don’t confuse the details of their prototype or pilot project with achieving the goal. They continue to be... View Details
Keywords: by Sean Silverthorne
  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

Professor of Management Practice at Harvard Business School, examines an alternative route for American teenagers and companies alike: The apprenticeships popular in many European countries. Looking closely at a successful US apprentice... View Details
Keywords: by Michael Blanding

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