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  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

Science. They wanted to establish management as a science, not just an art. Professions. Professions took knowledge and used it to advance societal interests. Professionals acted in the best interests of the persons they were representing... View Details
Keywords: by Martha Lagace; Education
  • January 2024
  • Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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  • Person Page

DENIAL reviews

By: Richard S. Tedlow

"A wake-up call to be sure that we dont allow ourselves to confuse our maps with the actual territory."

strategy+business "2010 Best Business Books," Winter 2010

... View Details

  • Web

2023 Reunion Presentations - Alumni

Chairperson, Private Equity at Apollo; Tracy Palandjian (MBA 1997), CEO and Co-Founder of Social Finance; Member of the Harvard Corporation; Fran Seegull (MBA 1998), President, US Impact Investing Alliance + More Info – Less Info Impact investing has rapidly evolved... View Details
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
  • Web

Leverage LinkedIn - Alumni

putting your best foot forward. Importance of Social Networks Social networks have given us the ability to connect with almost anyone in the blink of an eye, making it much easier to expand, nurture and maintain our relationships. Learn... View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

practices creating a learning and innovative organization; and tracking results in terms of the "four Rs" of retention, referrals, returns to labor, and relationships with customers. It shows "the culture cycle" at... View Details
Keywords: Sean Silverthorne
  • August 2005
  • Case

Bill Belichick and the Cleveland Browns

By: John R. Wells and Travis Haglock
Genius? That is not what they were calling Bill Belichick in Cleveland. Why? Four losing seasons in five years. Fans hurled trash and insults. The media resented him. Ownership abandoned him. Players quit on him. Very different from the three Super Bowls in five years... View Details
Keywords: Business History; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Sports; Sports Industry; United States
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  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

kinds, it has been clear that every business able to improve governance reaped lasting benefits. If you are in a family enterprise, you need to learn the basics of governance and apply the best practices... View Details
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

companies. This remedy is best observed in formerly public companies that—aided by professional buyout firms—have been taken private and armed with active directors who pursue commonsense governance View Details
Keywords: by Martha Lagace; Energy; Utilities
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
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  • 22 Apr 2024
  • Research & Ideas

When Does Impact Investing Make the Biggest Impact?

a lot of really important questions that are hard,” Cole says. “Quite frankly, they may not even be answered in the venture capitalist space. Questions like ‘what are best practices for impact investing?’... View Details
Keywords: by Rachel Layne
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

future, says Joseph Fuller, professor of management practice at Harvard Business School and a co-head of the project. Fuller likens the shifting job demands to a melting ice floe. “What’s left are the things that are hard to automate,... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • Web

Executive Education | Social Enterprise | Harvard Business School

Institute for Racial Reconciliation "I have a small cohort of colleagues and friends from the program. We meet virtually every other month to encourage one another to complete our stated goals (developed before completing the program), share View Details
  • Web

HBS - The year in Review

an opportunity to hear firsthand the challenges companies face in their implementation, and share best practices and learnings from their initial efforts. OneTen Summit Highlights Exhibition at Baker Library... View Details
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

rustling around inside their heads. Meanwhile, their work lives and personal lives get out of balance. They lose touch with those closest to them their spouses, children, and best friends—or co-opt them with their points of view.... View Details
Keywords: by Bill George
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Practice at HBS who authored the case study with HBS researcher Shweta Bagai. Businesses need to “understand how it is that they’re doing what they’re doing so that they can incorporate the power of algorithmic technologies into their... View Details
Keywords: by Rachel Layne; Technology
  • 2015
  • Working Paper

Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services

By: Alvin J. Silk and Marta M. Stiglin
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
Keywords: Management Practices and Processes; Advertising
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  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

firms in our sample, making it difficult to control for these effects across economies. Practical implications—Government involvement in state-owned enterprises may be contributing to a divergence in the pattern of business... View Details
Keywords: Martha Lagace
  • Web

Skydeck - Alumni

Were You Alumni offer their advice to current HBS students Your Family, Your Work, Your Way Dasiy Dowling (MBA 2002) helps working parents hit the reset button, post-COVID—and offers practical advice for moving forward on an even keel at... View Details