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- All HBS Web
(851)
- News (262)
- Research (531)
- Events (2)
- Multimedia (3)
- Faculty Publications (158)
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Disability Pride Month | Baker Library
well as on access to business content to the Harvard University community at large. Dear Younger Me: What 35 Trailblazing Women Wish They'd Known as Girls Dear Younger Me gathers reflections from 35 trailblazing women who share the advice they wish they’d received as... View Details
- 17 Mar 2023
- News
Dean Datar Meets with Alumni in New York
offered insights into work that is underway on the role of business in society, digital innovation, and reimagining learning. "I don't think there is another institution other than business and free enterprise that has done more good for... View Details
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
dominant means of communication within companies. Our particular interest is in how organizations coordinate across their many internal divisions (e.g., functions, business units, geographic offices, pay grades, job ranks). Studying electronic communication networks... View Details
Keywords: by Sarah Jane Gilbert
- 17 Jun 2021
- News
Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity
shared their insights in an hour-long conversation. “It was a rare treat to be able to spotlight Howard Stevenson, who is legend in HBS entrepreneurship,” says Klein, founder and CEO of On Grid Ventures. “Having a remote audience tuning... View Details
Keywords: Margie Kelley
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
or less important (because) customers had no sense when it came to entertaining tradeoffs (between features and cost)." Phil Clark commented that, regardless of method or purpose, "It is important to know your customers better than they know themselves They will tell... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
what shoppers do. This observational work is the bread and butter of Paco Underhill, a consultant whose market research firm, Envirosell (New York City), has been studying retail shopper behavior for 20 years. Teach a kid to hammer, and... View Details
- 08 May 2007
- First Look
First Look: May 8, 2007
pillars might keep key insights on organizational decision making from emerging. Finally, there is the need to incorporate major developments that have been generated post-Carnegie School, both within organization theory and in the View Details
Keywords: Martha Lagace
- 13 Aug 2008
- Research & Ideas
The Inner Life of Leaders
To what extent does a leader's inner life affect his or her behavior and actions toward other people? HBS professor emeritus Abraham Zaleznik, skilled in the practice of psychoanalysis and an admirer of the View Details
Keywords: by Martha Lagace
- 06 Jan 2017
- News
Mental Illness and the Workplace
combination of approaches that enables me to stay well. And I also, use something called dialectical behavioral therapy, which helps greatly in managing stresses, which can be the triggers of that psychosis that I have to manage so... View Details
- 24 Oct 2006
- First Look
First Look: October 24, 2006
dimension sufficiently to enable process improvement to be steered. We argue that these insights are generalizable and can be fruitfully extended to other settings that require such cross-functional coordination. Download working paper:... View Details
Keywords: Sean Silverthorne
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its country of origin and a minimum number of bottles to purchase.... View Details
Keywords: Dina Gerdeman
- 20 Feb 2007
- First Look
First Look: February 20, 2007
Law of Business Organization Authors:William T. Allen, Reinier Kraakman, and Guhan Subramanian Publication:2nd ed. Aspen Publishers, Inc., 2007 Abstract In Commentary and Cases on the Law of Business Organization, this outstanding author team brings clarity and View Details
Keywords: Martha Lagace
- 18 Mar 2008
- First Look
First Look: March 18, 2008
this time. Toward a Theory of Behavioral Operations Authors:Francesca Gino and Gary P. Pisano Publication:Manufacturing and Service Operations Management (forthcoming) Abstract Human beings are critical to the functioning of the vast... View Details
Keywords: Martha Lagace
- 17 Apr 2007
- First Look
First Look: April 17, 2007
Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the behavioral processes associated with successful cross-functional and cross-firm alignment in supply/demand planning. We model... View Details
Keywords: Martha Lagace
- 01 Sep 2014
- News
Book Review: Getting Beyond Yes
The Choices, Systems, and Behaviors that Drive Effective Selling, Frank V. Cespedes laments the fact that sales and strategy rarely make a joint and complementary appearance in MBA classrooms or academic journals. Professors stick safely... View Details
- 01 Mar 2017
- News
Swimming with the Stream
customers. Gandhi, who released her first EP, Voices, in October and heads off on tour this month, has done stints at both Spotify and Interscope Records, which provided her with unique insight as she planned promotion and distribution... View Details
Keywords: Dan Morrell
- 01 Jun 2016
- News
Alumni and Faculty Books for June 2016
the Box: 40 Stories of Leading CEOs by Aparna Piramal (MBA 2002) (Random Business) The author explores the connections between work spaces and work styles of 40 progressive leaders, capturing their quirks, individual styles of working, motivations, and leadership... View Details
- 01 Sep 2003
- News
Globalization Revisited
today, Levitt’s article caused a minor sensation when it first appeared. Apart from its insightful specifics, its language (“globalization” was a novel term) and expansive vision offered a hopeful alternative to the grim reality of a... View Details
- 20 Feb 2008
- First Look
First Look: February 20, 2008
In contrast, power is obtained by engaging in exchanges with numerous alternative exchange partners, whose exchange opportunities are limited. These distinctions yield powerful insights into dynamics and consequences of power and status.... View Details
Keywords: Martha Lagace
- 01 Jun 2017
- News
Ask the Expert: On the Fly
changing, he says, but he believes it is “structurally more stable today than it has been in many years.” Here, Carty answers some of your questions and offers some insight into what the future holds. Why charge passengers for checked... View Details
Keywords: Julia Hanna