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Publications

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    • All HBS Web  (2,168)
      • Faculty Publications  (827)

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      • 2000
      • Chapter

      Value Creation and Process Management: Evidence from Retail Banking

      By: Frances X. Frei and Patrick T. Harker
      Keywords: Value Creation; Business Processes; Business or Company Management; Commercial Banking; Banking Industry
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      Frei, Frances X., and Patrick T. Harker. "Value Creation and Process Management: Evidence from Retail Banking." In Creating Value in Financial Services, edited by E. Melnick, P. Nayyar, M. Pinedo, and S. Seshadri. Kluwer Academic Publishers, 2000.
      • September 2000
      • Teaching Note

      Woodland Partners: Field of Dreams? TN

      By: Thomas J. DeLong, Ashish Nanda and Stephanie L. Woerner
      Teaching Note for (9-800-070). View Details
      Keywords: Banking Industry; Banking Industry
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      DeLong, Thomas J., Ashish Nanda, and Stephanie L. Woerner. "Woodland Partners: Field of Dreams? TN." Harvard Business School Teaching Note 801-017, September 2000.
      • September 2000
      • Teaching Note

      Hambrecht & Quist (A) & (B) TN

      By: Thomas J. DeLong and Nicole Tempest
      Teaching Note for (9-898-161) and (9-800-214). View Details
      Keywords: Banking Industry; San Francisco
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      DeLong, Thomas J., and Nicole Tempest. "Hambrecht & Quist (A) & (B) TN." Harvard Business School Teaching Note 801-140, September 2000.
      • September 2000 (Revised March 2001)
      • Case

      Old Mutual

      By: Tarun Khanna, Krishna G. Palepu and Kirsty O'Neil-Massaro
      Designed to explore the demutualization and listing overseas of one of Africa's largest financial institutions, Old Mutual, and the effects that these actions have on South Africa's domestic capital markets. Explores the particular difficulties that arise as a result... View Details
      Keywords: Financial Institutions; Growth and Development Strategy; Organizational Structure; Global Strategy; Corporate Strategy; Capital Markets; Corporate Social Responsibility and Impact; Business Education; Financial Strategy; Business or Company Management; Financial Services Industry; Financial Services Industry; South Africa
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      Khanna, Tarun, Krishna G. Palepu, and Kirsty O'Neil-Massaro. "Old Mutual." Harvard Business School Case 701-026, September 2000. (Revised March 2001.)
      • May 2000 (Revised July 2000)
      • Case

      U.S. Export-Import Bank and the Three Gorges Dam (A), The

      By: George C. Lodge and Cate Reavis
      Describes the dilemma Martin Kamarck faced as president of the Export-Import Bank in whether to provide U.S. companies financing for China's Three Gorges Dam project. View Details
      Keywords: Decision Choices and Conditions; Risk and Uncertainty; Financing and Loans; International Finance; Construction Industry; Construction Industry; China; United States
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      Lodge, George C., and Cate Reavis. "U.S. Export-Import Bank and the Three Gorges Dam (A), The." Harvard Business School Case 900-017, May 2000. (Revised July 2000.)
      • May 2000 (Revised July 2000)
      • Case

      U.S. Export-Import Bank and the Three Gorges Dam (B), The

      By: George C. Lodge and Cate Reavis
      Supplements the (A) case. View Details
      Keywords: Construction Industry; Construction Industry; China; United States
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      Lodge, George C., and Cate Reavis. "U.S. Export-Import Bank and the Three Gorges Dam (B), The." Harvard Business School Case 900-018, May 2000. (Revised July 2000.)
      • 2000
      • Chapter

      Inside the Black Box: What Makes a Bank Efficient

      By: F. Frei, P. Harker and L. Hunter
      Keywords: Banks and Banking; Performance Efficiency; Banking Industry
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      Frei, F., P. Harker, and L. Hunter. "Inside the Black Box: What Makes a Bank Efficient." In Financial Institutions: Efficiency, Innovation, Regulation, edited by P. Harker and S. Zenios. Cambridge: Cambridge University Press, 2000.
      • April 2000 (Revised December 2005)
      • Case

      Garanti Bank: Transformation in Turkey

      By: Rosabeth M. Kanter, Maximilian Martin and Daniel Galvin
      Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details
      Keywords: Banks and Banking; Private Ownership; Restructuring; Business Divisions; Organizational Change and Adaptation; Organizational Culture; Culture; Change Management; Expansion; Corporate Strategy; Problems and Challenges; Projects; Banking Industry; Banking Industry; Turkey
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      Kanter, Rosabeth M., Maximilian Martin, and Daniel Galvin. "Garanti Bank: Transformation in Turkey." Harvard Business School Case 300-114, April 2000. (Revised December 2005.)
      • 2000
      • Other Unpublished Work

      Private Versus Public Debt: Evidence from Firms that Replace Bank Loans with Junk Bonds

      By: S. C. Gilson and J. Warner
      Keywords: Borrowing and Debt; Financing and Loans; Bonds; Banking Industry
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      Gilson, S. C., and J. Warner. "Private Versus Public Debt: Evidence from Firms that Replace Bank Loans with Junk Bonds." April 2000.
      • March 2000 (Revised May 2001)
      • Case

      Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal

      By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
      Jill Greenthal, managing director at Donaldson, Lufkin & Jenrette, is leading her team of investment bankers to negotiate on behalf of Tele-Communications, Inc. (TCI) on a potential landmark deal with AT&T. Representing TCI in the negotiations is the culmination of... View Details
      Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Banking Industry; Banking Industry
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      Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal." Harvard Business School Case 800-213, March 2000. (Revised May 2001.)
      • March 2000 (Revised April 2001)
      • Case

      Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal

      By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
      Documents the hectic and grueling work done by Jill Greenthal's team at Donaldson, Lufkin & Jenrette in an attempt to execute a landmark deal on behalf of a key client. View Details
      Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Banking Industry; Banking Industry
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      Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal." Harvard Business School Case 800-242, March 2000. (Revised April 2001.)
      • 2000
      • Chapter

      Main Banks, Creditor Concentration, and the Resolution of Financial Distress in Japan

      By: Brian J. Hall and David E. Weinstein
      Keywords: Banks and Banking; Financial Condition; Banking Industry; Japan
      Citation
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      Hall, Brian J., and David E. Weinstein. "Main Banks, Creditor Concentration, and the Resolution of Financial Distress in Japan." In Finance, Governance, and Competitiveness in Japan, edited by Masahiko Aoki and Gary Saxenhouse. Oxford University Press, 2000.
      • 2000
      • Comment

      Restructuring Bank Regulation

      By: B. C. Esty
      Keywords: Banks and Banking; Governing Rules, Regulations, and Reforms; Government and Politics; Business and Government Relations; Banking Industry
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      Esty, B. C. Comment on "Restructuring Bank Regulation." Restructuring Regulation and Financial Institutions, edited by J. R. Barth, R. D. Brumbaugh, and G. Yago, 79–84. Santa Monica, CA: Milken Institute Press, 2000.
      • February 2000 (Revised October 2000)
      • Case

      Kendle International Inc.

      By: Dwight B. Crane, Paul W. Marshall and Indra Reinbergs
      Candace Kendle and Christopher Bergen, the CEO and COO of Kendle International, Inc., are reviewing ways to finance the growth of their privately-owned company. Kendle is a contract research organization that conducts clinical drug trials for pharmaceutical and... View Details
      Keywords: Acquisition; Financing and Loans; Venture Capital; Stock Options; Banks and Banking; Debt Securities; International Finance; Financial Strategy; Management Skills; Private Ownership; Initial Public Offering; Biotechnology Industry; Biotechnology Industry
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      Crane, Dwight B., Paul W. Marshall, and Indra Reinbergs. "Kendle International Inc." Harvard Business School Case 200-033, February 2000. (Revised October 2000.)
      • January 2000 (Revised October 2014)
      • Exercise

      Windham Negotiation: Confidential Information for the Cooperative Savings Bank

      By: Michael Wheeler
      Six-party negotiation of land use and development. View Details
      Keywords: Negotiation Types; Real Estate Industry
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      Wheeler, Michael. "Windham Negotiation: Confidential Information for the Cooperative Savings Bank." Harvard Business School Exercise 800-090, January 2000. (Revised October 2014.)
      • January 2000 (Revised February 2000)
      • Case

      Hambrecht & Quist (B)

      By: Thomas J. DeLong and Nicole Tempest
      Supplements the (A) case. View Details
      Keywords: Banking Industry; San Francisco
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      DeLong, Thomas J., and Nicole Tempest. "Hambrecht & Quist (B)." Harvard Business School Case 800-214, January 2000. (Revised February 2000.)
      • October 2000
      • Article

      BanCrecen

      By: S. Dario, E.L. Montiel and Tatiana Sandino
      This case describes the aggressive entry of BanCrecen, an affiliate of the Mexican bank BanCrecer, in Costa Rica in 1994. Its strategy, like that of the Mexican home office, was to focus on personal banking, with the rapid expansion of neighborhood branches and strong... View Details
      Keywords: Expansion; Globalization; Banks and Banking; Banking Industry; Costa Rica; Mexico
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      Dario, S., E.L. Montiel, and Tatiana Sandino. "BanCrecen." Journal of Business Research 50, no. 1 (October 2000): 29–39.
      • December 1999 (Revised December 2000)
      • Case

      Charles Schwab: A Category of One

      By: Stephen P. Bradley and Thomas H. Esperson
      Examines Charles Schwab's on-line discount brokerage firm and questions whether or not Schwab has effectively balanced the old and new world of stock trading, and has remained a leader between giants like Merrill Lynch and Internet pure plays like E-Trade. Also looks... View Details
      Keywords: Financial Institutions; Banks and Banking; Technological Innovation; Goals and Objectives; Growth and Development Strategy; Growth Management; Competition; Competitive Strategy; Competitive Advantage; Banking Industry; Banking Industry
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      Bradley, Stephen P., and Thomas H. Esperson. "Charles Schwab: A Category of One." Harvard Business School Case 700-043, December 1999. (Revised December 2000.)
      • October 1999 (Revised July 2002)
      • Case

      WingspanBank.com (A)

      By: Sandra J. Sucher and Daniel Galvin
      The case describes the new product development process for WingspanBank.com, an Internet-only financial services "infomediary" created by a team from Bank One's First USA division. The creation of the bank is described from concept development to prelaunch decision... View Details
      Keywords: Business Startups; Decision Making; Information Management; Management Practices and Processes; Managerial Roles; Product Development; Performance Consistency; Competitive Advantage; Internet; Financial Services Industry; Financial Services Industry; United States
      Citation
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      Sucher, Sandra J., and Daniel Galvin. "WingspanBank.com (A)." Harvard Business School Case 600-035, October 1999. (Revised July 2002.)
      • October 1999
      • Case

      Credit Suisse (B)

      By: W. Earl Sasser and William E. Fulmer
      Supplements either Credit Suisse (A) or Credit Suisse (A) (Abridged). View Details
      Keywords: Banking Industry
      Citation
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      Sasser, W. Earl, and William E. Fulmer. "Credit Suisse (B)." Harvard Business School Case 800-167, October 1999.
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