Publications

April 2022 (Revised May 2022)
Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley

When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details

01 Jun 2024
News

Quantum Leap

develop the kinds of chip-based systems that now power everything from smartphones to supercomputers. Some experts believe that quantum computing will follow a similar decadal timeline, which would put SEEQC and its chip-based systems... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

12 Nov 2020
News

All in the Neighborhood

Photo courtesy of Angela Hicks Photo courtesy of Angela Hicks As native Hoosiers, Angie’s List cofounders Angela Hicks (MBA 2000) and Bill Oesterle (MBA 1992) knew they wanted to ground themselves in a community where their business could not only grow, but foster... View Details

Keywords: community; volunteer work; corporate social responsibility; entrepreneurship; leadership; Personal Services

January 2016
Case

Open Innovation at Fujitsu (A)

By: Amy C. Edmondson and Jean-François Harvey

This case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small... View Details

Joshua Margolis is James Dinan and Elizabeth Miller Professor of Business Administration and the Unit Head for the Organizational Behavior unit. He is also Faculty Chair of the Program for Leadership Development. His research and teaching revolve around leadership... View Details

Keywords: furniture; health care; insurance industry; nonprofit industry; pharmaceuticals

01 Sep 2017
News

Alumni Connections: Photos of Recent Alumni Events

the role of board members. 1 Alumni gathered in Shad Hall to discuss the cases that were the basis for presentations from the 156 six-person student teams. 2 Across campus, student teams made their presentations to alumni. European Club View Details

Keywords: HBS Boardroom; European Club Leadership Meeting; reunion; Colleges, Universities, and Professional Schools; Educational Services

April 2022
Case

Marsha Simms: Trailblazer in Corporate Law

By: Robin Ely, Boris Groysberg, Colleen Ammerman and Olivia Hull

Follows the journey of lawyer Marsha Simms from her childhood in racially-segregated St. Louis to the upper echelons of the New York legal community. Describes her education, career choices, accomplishments, and setbacks. Highlights significant moments such as her... View Details

27 Mar 2020
News

Pret a Manger's CEO on "Survival Mode"

Keywords: crisis management; leadership; food industry; employee management; Food Services and Drinking Places; Hospitality

22 Feb 2022
News

3-Minute Briefing: Burunda Prince (MBA 1987)

estate and construction business in Atlanta 70 years ago. He was an incubator and accelerator before the terms were even coined. Our Big IDEAS curriculum helps develop a step-by-step plan for creating a sustainable business. The process... View Details

Keywords: Julia Hanna; entrepreneurship; leadership; Black; African American

Jun 22 2018
Tout

Programs for Organizations

21 Nov 2014
News

Teaching Hospitals Are the Best Place to Test Health Innovation

Keywords: health care; innovation; product development; collaboration; efficiency; Hospitals; Health, Social Assistance

05 Jan 2015
News

China Still Isn't Ready to be a True Global Leader

Keywords: China; economic development; globalization; politics; human rights; Government

01 Dec 2020
News

Steady as She Goes

executive leadership committee, it was not normal for someone to say ‘Can we start the meeting at nine o’clock, because I want to drop the kids at school?’ I have worked to normalize that and to build a culture where people are... View Details

Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

increasing diversity and inclusion, encouraging everyone to bring their individuality and unvarnished opinions with them is a good start. Gino, who studies innovative leadership and wrote a 2018 book on successful rulebreakers, Rebel... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

October 2019
Case

Leading Bank Leumi into the Future

By: Joshua D. Margolis, Allison M. Ciechanover, Nicole Keller and Danielle Golan

An unlikely but highly effective leader of a traditional bank, Rakefet Russak-Aminoach, simultaneously leads a classic change effort and an unconventional effort to innovate. She focuses her initial energy on making the bank more efficient in the face of industry... View Details

01 Mar 2024
News

In Harmony

larger rescue package backed by the World Bank, the Asian Development Bank, and a group of countries. Kim in his home office and library: “It’s where I meditate, where I read, where I write. It’s where I find some little drops of peace.”... View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

May 2013 (Revised March 2014)
Case

Strategy and the Strategist

By: Eric Van den Steen

This short case presents a series of brief accounts, observations, and quotations that challenge students to think about the role of the CEO — and of the CEO's (possibly strong) beliefs and convictions — in strategy. It focuses in particular on three issues and their... View Details

Keywords: Belief Systems; Strategic Analysis; Competitive Advantage; Values; Vision; Strategy And Leadership; Strategy; Leadership; Values and Beliefs

February 2017 (Revised January 2018)
Case

Womenomics in Japan

By: Boris Groysberg, Mayuka Yamazaki, Nobuo Sato and David Lane

This case profiles Prime Minister Shinzo Abe's vigorous attempts to revive Japan's economy, specifically by advocating for a larger role for women in the economy—not as a matter of social policy or gender equity per se, but as an essential element of any solution to... View Details

Keywords: Gender Equality; Japan; Leadership; Government-business Relations; Shinzo Abe; Economic Growth; Aging Society; Womenomics; Abenomics; Labor Market Discrimination; Workplace Culture; Women And Leadership; Change Management; Leading Change; Gender; Business and Government Relations; Growth and Development; Employment; Working Conditions

June 2018
Case

Candor at Clever

By: Ethan Bernstein and Om Lala

Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and... View Details