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All HBS Web
(3,527)
- People (30)
- News (1,296)
- Research (1,143)
- Events (5)
- Multimedia (10)
- Faculty Publications (165)
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- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
otherwise emerge from group discussions and making the teams less productive. “Even subtle ways of making people feel powerful have powerful effects on behavior.” The observation would run counter to the way we usually think about group...
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by Michael Blanding
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
Mushroom Pillow. So despite selling record numbers of individual songs on online services such as Apple's iTunes, the labels are in an era of declining revenues and consolidation. What happens next? “When consumers start buying music...
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- 12 Aug 2008
- First Look
First Look: August 12, 2008
substantial clinical breakthrough. Fund-raising was always a concern, particularly as government spending on research was declining. Marc and his father were keenly aware of the challenge of maintaining the...
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Sean Silverthorne
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
initiative, recently answered reader questions on Instagram, as part of our ongoing “Office Hours” series. Fuller’s research probes the "skills gap" and the paradox that many employers struggle to fill jobs while millions of Americans...
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- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
advertising; if you want to reach a narrow audience, you do niche advertising. But these marketers realized the best way to create cachet for a young audience was to make it inaccessible and let the kids discover it on their own. Q: So...
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- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
have to wait in pain for 8 months for a hip replacement can get it tomorrow, at much lower expense. People with excruciating dental pain can get it fixed, cost effectively, much quicker. And patients who need a kidney transplant and have to be View Details
- 21 Nov 2011
- Lessons from the Classroom
The New Challenge of Leading Financial Firms
you're a trader, for example, you have to trade, you have to lead, and you have to manage. You have three jobs." One way leadership of a financial firm differs from others is in the emphasis that must be placed in recruiting and...
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- 15 Mar 2021
- Office Hours
Readers Ask: What's the Next 'Big Thing' in Finance?
What’s next in finance? Is bitcoin an inflation shield? What’s your favorite weightlifting exercise? Lauren Cohen, the L.E. Simmons Professor of Business Administration at Harvard Business School, recently answered these and other questions about his work, workouts,...
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- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
Finance II, students learn about the Rule of One Price, or why two people do not always pay the same. Students learn what professor Peter Tufano calls the "Matrix of Imperfections" in the capital...
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- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
What." Since 2009 marks the 50th anniversary of the release of Kind of Blue, it's a good time to ask: How did he do it? One of the answers is "radical simplicity," according to HBS professor Robert D. Austin and Carl...
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- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line...
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by Jill Avery and Richard Edelman
- 13 Sep 2021
- Research & Ideas
Science: The Unlikely Frontier for New Business Ideas
“Fail fast” has become the corporate innovation mantra, but new research suggests that inventions that build on science, with its systematic observation and methodical experiments, may deliver more value to companies. US patent filings...
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by Avery Forman
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
experiments. Booking.com conducts thousands of tests every month. Evidence from a test always trumps executive opinion. Even the failures that tests often produce are regarded as opportunities for learning rather than costly mistakes. The...
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- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My vehicle was the only Ford product in a sea...
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by James Heskett
- 04 Nov 2008
- First Look
First Look: November 4, 2008
the true value of those customers has always been a challenge. This paper develops a network model to estimate the long-term impact of each additional free customer on a company's profits, factoring in the...
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Martha Lagace
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
its operating companies. Two weeks after the kickoff event—three fabulous days of inspirational talks by inventors, creators, and consultants—each attendee received a big box with the words "Tool Kit" on the front. It was filled...
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by Nick Morgan
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
truth. It turns business decisions into elaborate exercises in gaming. It sets colleague against colleague, creating distrust and ill will. And it distorts incentives, motivating people to act in ways that run counter to the best interests of their companies. Consider...
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by Michael C. Jensen
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
New Year's Eve 1999 gave revelers a once-in-a-lifetime opportunity for celebration—the exhilarating thrill of ringing in a year that's always had an aura of science fiction mystery. When the champagne corks popped at midnight, however,...
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- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
that coaches demonstrate less racial preference when their team is on a losing streak or in playoff games. More than any other American sport, basketball is dominated by African American players. Three-quarters of athletes running up and...
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- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
one small way he could do his part, according to his new book Better, Not Perfect: A Realist’s Guide to Maximum Sustainable Goodness. In the book, Bazerman shares lessons from his own experiences and provides practical advice to help...
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by Michael Blanding