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- All HBS Web
(3,633)
- People (30)
- News (1,428)
- Research (1,153)
- Events (5)
- Multimedia (11)
- Faculty Publications (166)
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- 08 Dec 2014
- Research & Ideas
A Manager’s Guide to International Strategy
companies grappling with the familiar (yet complex) questions that confront any organization trying to do business across borders. According to Collis, every strategic choice that multinationals face falls into one of the following four... View Details
Keywords: by Julia Hanna
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
make-or-break year. Every retailer has nine lives. A&P, still alive. Sears Roebuck, which has been on its deathbed for Lord knows how long, still alive. JCPenney. Even though the business is sick, the patient fights on. Retailers... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
conversations with individual employees during this critical time. Conversations are the best way to get leaders and employees back into the practice of relating to one another in person. How are people doing? What challenges are they... View Details
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
Click to watch. “The best teachers are leaders, and the best leaders are also teachers,” says Harvard Business School Professor Thomas DeLong, who since 1997 has taught more than 20,000 MBAs and executives on campus and around the globe.... View Details
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
appointment with a friend or your family?" she asked. Of the audience of about 850 who attended McGovern's keynote talk at the Dynamic Women in Business 2002 conference, at least half raised their arms—slowly. The auditorium shook briefly with guilty laughter.... View Details
Keywords: by Martha Lagace
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
vibrant and politically involved University. We employed a wonderful Kikuyu lady from Nyeri to help take care of our four young children; she told us, totally without rancor, about how she had been detained in one of the 'concentration... View Details
Keywords: by Sean Silverthorne
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
appeal. In luxury, Koen adds, the balance is always between volume and exclusivity. "Luxury is defined differently by people depending on what they value," she says. "That's what people pay... View Details
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
distributions of income and wealth have grown more unequal, and rates of socioeconomic mobility have declined. Millions of households have had to work longer hours, add additional income earners, and devote more effort to succeed on the... View Details
Keywords: by Martha Lagace
- 04 Oct 2007
- What Do You Think?
Has Managerial Capitalism Peaked?
his concerns by saying, "Our capitalism has evolved into a financial pyramid scheme and not industry building." One piece of evidence that something is wrong with managerial capitalism was presented by B. V. Krishnamurthy, who... View Details
Keywords: by Jim Heskett
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
experiments. Booking.com conducts thousands of tests every month. Evidence from a test always trumps executive opinion. Even the failures that tests often produce are regarded as opportunities for learning rather than costly mistakes. The... View Details
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My vehicle was the only Ford product in a sea... View Details
Keywords: by James Heskett
- 13 Sep 2021
- Research & Ideas
Science: The Unlikely Frontier for New Business Ideas
“Fail fast” has become the corporate innovation mantra, but new research suggests that inventions that build on science, with its systematic observation and methodical experiments, may deliver more value to companies. US patent filings... View Details
Keywords: by Avery Forman
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
In past issues of this newsletter, we have highlighted a variety of psychological biases that affect negotiators, many of which spring from a reliance on intuition. Of course, negotiators are not always... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
A good way to build a large base of users is to offer something valuable for free. That's been the strategy so far behind Codeacademy. In just a few short years since its inception in 2011, the company has grown into one of the world's... View Details
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
one-shot deal. Most companies use consultants to set a new strategy and then get on with it and start executing—until the next time they need a new strategy. Q: How can a company always be changing without... View Details
Keywords: by Michael Blanding
- 30 Jun 2003
- Research & Ideas
Are You Supporting Your B Players?
said, can do their training out of public view. But managers almost always train on the job. Managers can take three steps to enhance their company's human capital especially vis-à-vis B players, DeLong... View Details
Keywords: by Martha Lagace
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
Julian De Freitas. “We expect that they will make roads truly much safer.” In fact, De Freitas and colleagues recently argued in the Proceedings of the National Academy of Sciences that adopting driverless vehicles on a broad scale could... View Details
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a typical application contains FOSS components. And that trend is only increasing with its... View Details
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs, regardless of the effects of new information technologies View Details
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
entrepreneurial track. Finally, in 1980, he launched Tweezerman—that went on to disprove the rule that Dal LaMagna always struck out. Like so many of his other ideas, Tweezerman was an idea that grew out of... View Details