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Show Results For
- All HBS Web
(984)
- News (278)
- Research (536)
- Events (1)
- Multimedia (1)
- Faculty Publications (127)
- 18 Oct 2011
- First Look
First Look: October 18
PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management... View Details
Keywords: Sean Silverthorne
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
transparency, and by increasing liquidity by establishing a set of pricing processes that involve the private market as well as whatever this public entity is. "How is this exactly going to work? Nobody... View Details
- 01 Mar 2016
- News
Off Script
public health” mandate; and extending patent life proactively in areas such as Alzheimer’s to help open up the supply of new drugs. Is there a framework in another country—could be a hybrid model of multiple... View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By:... View Details
Keywords: Carmen Nobel
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative... View Details
Keywords: Martha Lagace
- 08 Apr 2014
- First Look
First Look: April 8
Publications August 2013 Journal of Consumer Research Brand Tourists: How Non-Core Users Enhance the Brand Image by Eliciting Pride By: Bellezza, Silvia, and Anat Keinan Abstract—This research examines how... View Details
Keywords: Sean Silverthorne
- 23 Nov 2010
- First Look
First Look: November 23
Publications Blind Ethics: Closing One's Eyes Polarizes Moral Judgment and Discourages Dishonest Behavior Authors: E. M. Caruso and F. Gino Publication: Cognition (forthcoming)... View Details
Keywords: Sean Silverthorne
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain... View Details
Keywords: by Staff
- 18 Sep 2017
- News
Chronicling a Legacy of Alumni Social Impact
societal challenges. In today’s landscape, there are many ways in which to have an impact, including board service and volunteering; for-profit ventures with a social mission; nonprofit leadership; venture... View Details
- 08 Nov 2024
- Op-Ed
How Private Investors Can Help Solve Africa's Climate Crisis
represents steady cash flow over time. An investment in a new machine or more advertising, for example, would cause short-term cash flow to drop below the horizontal line. But if it’s a good decision, the cash flow will soon turn more... View Details
- 29 Aug 2006
- First Look
First Look: August 29, 2006
Working PapersInternational Financial Integration and Entrepreneurship Authors:Laura Alfaro and Andrew Charlton Abstract We explore the relation between international... View Details
Keywords: Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
employee morale, followed by business relations and reputation, and then regulatory relations. I find that who initiated the bribery act, how it was detected, View Details
Keywords: Sean Silverthorne
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
would like them to take away from a case like this? A: The particular thing is that while there’s been a lot of badmouthing of advertising, if done well it has an impact on your business. Now there are many ways to do it View Details
- 27 Jul 2010
- First Look
First Look: July 27
likely to perceive CSR strategies favorably. Our results show how CSR strategies can affect value creation in public equity markets through analyst recommendations. Institutional Stock Trading on Loan Market Information Authors:Victoria... View Details
Keywords: Martha Lagace
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a... View Details
Keywords: by Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
Internet system to handle billing and related services. Also in November, GM signed an agreement with EDS to manage its B2B and business-to-employee projects.92 The revenue... View Details
- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
- Career Coach
Sarah Bua
public sector, health care consulting, venture capital and new business creation. Sarah helps her coachees identify, strategize a path towards, achieve and sustain their... View Details
Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
- 23 Oct 2019
- News
Negotiators Share Lessons from High-Stakes Global Diplomacy
Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in negotiation View Details
Keywords: University Collaborations
- 14 Jul 2015
- First Look
First Look: July 14, 2015
Publications May-June 2015 Human Resource Management Back to the Future: Implications for the Field of HRM of the Multi-stakeholder Perspective Proposed 30 Years Ago By: Beer, Michael, Paul Boselie, and... View Details
Keywords: Sean Silverthorne