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(969)
- People (1)
- News (291)
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- Multimedia (10)
- Faculty Publications (348)
Show Results For
- All HBS Web
(969)
- People (1)
- News (291)
- Research (570)
- Events (3)
- Multimedia (10)
- Faculty Publications (348)
- 2013
- Working Paper
Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time
By: Jillian Berry Jaeker, Anita L. Tucker and Michael H. Lee
We exploit an exogenous process change at two emergency departments (EDs) within a health system to test the theory that increasing capacity in a discretionary work setting increases wait times due to additional services being provided to customers as a consequence of... View Details
Keywords: Technology; Demand and Consumers; Service Delivery; Health Care and Treatment; Business Processes; Health Industry
Berry Jaeker, Jillian, Anita L. Tucker, and Michael H. Lee. "Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time." Harvard Business School Working Paper, No. 14-033, October 2013.
- Web
Aligning Reimbursement with Value - Institute For Strategy And Competitiveness
and interventions performed over a full care cycle for an acute medical condition. Such bundled payments create benefits for all the principal players. Bundled payment in health View Details
- October 2020
- Article
Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance
By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details
Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity
KC, Diwas S., Bradley R. Staats, Maryam Kouchaki, and Francesca Gino. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance." Management Science 66, no. 10 (October 2020).
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... Feb 2017 (Revised Apri 2018) HBS Case Collection Oak Street... View Details
- Web
Systems Integration - Institute For Strategy And Competitiveness
Concentrating volume by medical condition and moving non-acute care out of heavily resourced hospital facilities improves outcomes and reduces costs. When providers integrate View Details
- 2012
- Working Paper
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Harvard Business School Working Paper, No. 11-057, December 2010. (Revised September 2011, January 2013. NBER Working Paper Series, No. w18723, January 2013)
- Article
Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups
By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how mesolevel structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
- 19 May 2015
- First Look
First Look: May 19
corruption, and social protests. This case discusses China's political and economic development in the 20th century to situate Xi's-and China's-contemporary challenges. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715023-PDF-ENG Harvard Business School... View Details
Keywords: Sean Silverthorne
- May 2023 (Revised June 2023)
- Case
Novartis (A): Reimagining Medicine
By: Ramon Casadesus-Masanell, Claudio Feser, Karolin Frankenberger and David Redaschi
This case unfolds around the first-ever approved personalized cancer treatment, how Novartis wrapped it into a new business model design, and how Novartis scaled it. Novartis — one of the largest pharmaceutical companies in the world — is, among other ventures,... View Details
Keywords: Health Care and Treatment; Business Model; Leadership; Pharmaceutical Industry; Switzerland
Casadesus-Masanell, Ramon, Claudio Feser, Karolin Frankenberger, and David Redaschi. "Novartis (A): Reimagining Medicine." Harvard Business School Case 723-443, May 2023. (Revised June 2023.)
- Portrait Project
Katie Rowe
quickly readmitted—“grrr.” The hospital is over capacity, so our postoperative patient spends a night in the post-procedure unit and becomes delirious—“grrr.” A family agonizes over decisions about their father’s View Details
- 07 Feb 2024
- News
The Sound of Success
A groundbreaking gene therapy developed by Akouos, Inc., a precision genetic medicine company founded in 2016 by Emmanuel (Manny) Simons (MBA 2012), has enabled an 11-year-old boy from Morocco to hear sounds for the first time. According to a recent New York Times... View Details
- Web
Information Technology - Institute For Strategy And Competitiveness
(IT) is needed. There have been major efforts to accelerate the adoption of IT in health care over the last decades, which have made substantial headway. The adoption of electronic health records by View Details
- 22 Feb 2024
- News
Combat-Tested Cancer Coaching
nearby Borders bookstore revealed a three-year life expectancy with no available treatment options. And trying to navigate the complexities of the American health care system—bouncing from pathologist to a medical oncologist to... View Details
- May 2023 (Revised June 2023)
- Supplement
Novartis (C): Reimagining Medicine
By: Ramon Casadesus-Masanell, Claudio Feser, Karolin Frankenberger and David Redaschi
This case unfolds around the first-ever approved personalized cancer treatment, how Novartis wrapped it into a new business model design, and how Novartis scaled it. Novartis — one of the largest pharmaceutical companies in the world — is, among other ventures,... View Details
Keywords: Health Testing and Trials; Health Care and Treatment; Business Model; Problems and Challenges; Pharmaceutical Industry; Switzerland
Casadesus-Masanell, Ramon, Claudio Feser, Karolin Frankenberger, and David Redaschi. "Novartis (C): Reimagining Medicine." Harvard Business School Supplement 723-445, May 2023. (Revised June 2023.)
- September–October 2013
- Article
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science 24, no. 5 (September–October 2013): 1539–1557.
- 01 Dec 2023
- News
Thinking Ahead
business of delivering health care than making a diagnosis and prescribing medication,” she says. Today, as cofounder and CEO of Systole, a healthtech startup, Lee is developing a personalized, physician-driven digital exercise program... View Details
- Web
Winners & Runners-Up | New Venture Competition
Runner-Up X-COR Therapeutics is the lower-flow CO2 removal cartridge that saves lung failure patients, treating COPD and other acute respiratory failures in critical care and outpatient settings. Business... View Details
- Web
Impact Stories - Impact Stories
Care Cost Growth: Up or Down? Re: Amitabh Chandra Play Improving Health Care in Hospitals Raffaella Sadun Play Alumni Student Mentorship Match Associate Director Tracy Perry... View Details
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
reflecting was acute time pressure. As one manager said, “I go from commitments at home to commitments at work I have very little me time.” Others had trouble keeping their thoughts from relentlessly zig-zagging all over the place, or... View Details
Keywords: by Dina Gerdeman
- Web
Profiles - MBA
technologies that expand the frontier of diagnostic and therapeutic possibility for neurological diseases and other challenging medical conditions. I aspire to build and lead a team that will translate AI-enabled scientific breakthroughs from bench to bedside and... View Details