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  • All HBS Web  (15,870)
    • People  (43)
    • News  (3,084)
    • Research  (10,146)
    • Events  (75)
    • Multimedia  (257)
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  • 11 Jun 2013
  • First Look

First Look: June 11

residential mortgages. This expansion was itself fueled by the development of non-bank credit intermediation (or "shadow banking"). Whether the growth of the financial sector has been socially beneficial depends on one's view of... View Details
Keywords: Carmen Nobel
  • 09 Apr 2001
  • Research & Ideas

Marketing a Country: Promotion as a Tool for Attracting Foreign Investment.

by a government because they generate social profits that are greater than the private profits they could provide. When this condition prevails, a government must either finance the activity or risk that it will be underprovided. In... View Details
Keywords: by Louis T. Wells & Alvin G. Wint
  • 07 Jan 2016
  • Blog Post

Is HBS Too Big?

simulations and other non-case assignments. This also happened during social events, by career interests, and through seating assignments. Bonding occurs on so many levels and differently for each person, but the section is such an... View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

approach essentially joins two initially separated intellectual traditions, the descriptive and the prescriptive. For many years, cognitive and social scientists performed careful laboratory experiments to determine what subjects actually... View Details
Keywords: by Martha Lagace
  • December 1997 (Revised October 1999)
  • Case

Citibank: Performance Evaluation

By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
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Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
  • 2022
  • Conference Presentation

Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details
Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior
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Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness." In The Consequences of Competition in Organizations. Paper presented at the Academy of Management Annual Meeting, Joint Symposium, Seattle, WA, USA, 2022.
  • February 2011 (Revised November 2012)
  • Case

PatientsLikeMe: An Online Community of Patients

By: Sunil Gupta and Jason Riis
PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother was diagnosed with ALS... View Details
Keywords: Business Startups; Health Disorders; Knowledge Sharing; Growth and Development Strategy; Product Launch; Digital Platforms; Social and Collaborative Networks; Health Industry
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Gupta, Sunil, and Jason Riis. "PatientsLikeMe: An Online Community of Patients." Harvard Business School Case 511-093, February 2011. (Revised November 2012.)
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

work and its intensity as well as career concerns, social considerations, and the attractiveness of other job opportunities. Value Capture Companies create value by increasing WTP and decreasing WTS. They capture value by setting prices... View Details
Keywords: by Danielle Kost
  • June 2013 (Revised June 2016)
  • Case

Ensina!

By: John J-H Kim, Alejandra Meraz Velasco and Christine An
In 2011, a group of passionate social entrepreneurs in Rio de Janeiro, with the support and encouragement of several prominent philanthropists and members of government, launch Ensina!, seizing Brazil's unprecedented economic growth and national commitment to... View Details
Keywords: Social Entrepreneurship; Teaching; Business and Government Relations; Education Industry; Brazil
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Kim, John J-H, Alejandra Meraz Velasco, and Christine An. "Ensina!" Harvard Business School Case 413-121, June 2013. (Revised June 2016.)
  • August 2022
  • Case

Rocket Learning: Evidence in Action

By: Brian Trelstad, Tomas Rosales and Malini Sen
Founders of Rocket Learning, an India-based nonprofit which focused on early childhood education (ECE), received an invitation from MIT’s Abdul Latif Jameel Poverty Action Lab (JPAL), a development research organization, to test its intervention for ECE with a... View Details
Keywords: Social Entrepreneurship; Early Childhood Education; Nonprofit Organizations; Literacy; Values and Beliefs; Social and Collaborative Networks; Education Industry; India; Asia
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Trelstad, Brian, Tomas Rosales, and Malini Sen. "Rocket Learning: Evidence in Action." Harvard Business School Case 323-002, August 2022.
  • October 2008
  • Article

Evaluating the CEO

By: Stephen P. Kaufman
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. After Kaufman became a CEO, he was struck by how perfunctory the board was in its... View Details
Keywords: Decision Choices and Conditions; Governing and Advisory Boards; Leadership; Managerial Roles; Performance Evaluation; Motivation and Incentives
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Kaufman, Stephen P. "Evaluating the CEO." First Person. Harvard Business Review 86, no. 10 (October 2008).
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Paul Bradbury American workers are usually a pretty busy bunch, yet their time spent idle costs employers an estimated $100 billion per year, according to a new study from Harvard Business School. “We suspected idle time might be more prevalent than most people would... View Details
Keywords: by Michael Blanding
  • Web

Bibliography – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

York: Macmillan, 1933. Mayo, Elton. The Social Problems of an Industrial Civilization . Boston: Harvard University, Graduate School of Business Administration, 1945. Roethlisberger, Fritz Jules and W.J. Dickson with the assistance of... View Details
  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

were able to create a very powerful culture." Conant established two performance metrics to measure progress, one based on economic value, measured by shareholder returns compared to competitor companies; and the other based on View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 01 May 2023
  • News

Yahoo Acquires Alumni Startup Wagr

connect fandom to social gaming while elevating our ability to execute through expanded resources, new partnerships, and technological capabilities." In a June 2022 Bulletin article, the cofounders shared that they began working on Wagr... View Details
  • Web

Strategy Execution Online Course | HBS Online

dragging and dropping choices into two different categories Get social by collaborating with a global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the... View Details
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

White people who host rental properties on Airbnb earn significantly more per year than Black hosts, but a “race blind” pricing algorithm could help close that income gap, new research shows. Black hosts who rely on Airbnb’s algorithm to set enticing prices instead of... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 01 Jan 2010
  • News

James Dimon, MBA 1982

strong reputation for social and corporate responsibility. Dimon came to JPMorgan from Bank One, where, as chairman and CEO, he turned a $511 million loss in 2000 into record earnings of $3.5 billion by 2003, when he engineered its sale... View Details
  • 18 Jun 2008
  • Working Paper Summaries

Evaluating the Impact of SA 8000 Certification

Keywords: by Michael J. Hiscox, Claire Schwartz & Michael W. Toffel
  • TeachingInterests

Strategy and Technology

By: Andy Wu

The Strategy and Technology elective course explores the unique aspects of creating effective strategies for technology-intensive businesses.

  • What strategies win in markets with network effects?
  • How can technology be... View Details
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