Filter Results:
(8,687)
Show Results For
- All HBS Web
(8,687)
- People (11)
- News (1,801)
- Research (5,768)
- Events (27)
- Multimedia (96)
- Faculty Publications (4,146)
Show Results For
- All HBS Web
(8,687)
- People (11)
- News (1,801)
- Research (5,768)
- Events (27)
- Multimedia (96)
- Faculty Publications (4,146)
- 2021
- Chapter
Digital Transformation and the Salesforce: Observations, Warnings, and Recommendations
Sales is a crucial test for organizational change, including productive use (or not) of new technologies. Changes in selling always have wider organizational implications, because so many other decisions and resource commitments in firms depend upon demand forecasts... View Details
Keywords: Sales; Salesforce Management; Organizational Change and Adaptation; Digital Transformation
Cespedes, Frank V. "Digital Transformation and the Salesforce: Observations, Warnings, and Recommendations." In Managing Digital Transformation: Understanding the Strategic Process, edited by Andreas Hinterhuber, Tiziano Vescovi, and Francesca Checchinato. Routledge, 2021.
- September 1997
- Case
Information at the World Bank: In Search of a Technology Solution (A)
By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop
Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a... View Details
Keywords: Restructuring; Information; Knowledge Management; Mission and Purpose; Technology; Public Administration Industry
Sasser, W. Earl, Josep Valor, and Carin-Isabel Knoop. "Information at the World Bank: In Search of a Technology Solution (A)." Harvard Business School Case 898-053, September 1997.
- December 1993
- Case
Ford Motor Coompany: Changing the Dealer Culture
Confronted by increasing market emphasis on customer satisfaction coupled with the success of General Motors' Saturn Division with "no haggle" pricing, Ford Motor Co. examines the sales culture within its own dealers and considers how to implement policies that will... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Customer Satisfaction; Auto Industry; United States
Dees, J. Gregory, and Marc Boatwright. "Ford Motor Coompany: Changing the Dealer Culture." Harvard Business School Case 394-073, December 1993.
- 12 Jan 2021
- News
Your Next Boss May Be More Of A Coach Than A Dictator
- 01 Oct 1996
- News
Leading In a New Era
force it through the organization from the senior management level." Unlike Harad, who rose through the ranks of one corporation following his graduation from HBS, Paul Charron, who came to HBS after five... View Details
Keywords: Nancy O. Perry
- 01 Dec 2018
- News
Hard Choices
sometimes be skirted, frauds sometimes perpetrated, society’s resources misallocated, and the environment sometimes damaged. Managements are sometimes tolerated or even embraced who should not be—managements preoccupied with... View Details
Keywords: Seth Klarman (MBA 1982)
- March 2009
- Teaching Note
Antegren: A Beacon of Hope (TN)
Teaching Note for [408025], [408026], [408027], and [408028]. View Details
- September 1999
- Supplement
Jollibee Foods Corporation: International Expansion
Presents interviews with CEO Tony Tan Caktiong and international division VP, Noli Tingzon, elaborating on issues and raising new issues on Jollibee's global strategy and organization. View Details
Keywords: Managerial Roles; Globalized Firms and Management; Global Strategy; Organizational Design; Expansion; Food and Beverage Industry
Bartlett, Christopher A. "Jollibee Foods Corporation: International Expansion." Harvard Business School Video Supplement 300-501, September 1999.
- June 1991 (Revised February 1999)
- Case
Willow Creek Community Church (A)
Describes the historic evolution and current positioning of a Christian church which focuses on the attraction of "unchurched" individuals. Describes the church's strategic service vision and its current growth and leadership problems. View Details
Keywords: Mission and Purpose; Strategic Planning; Social Enterprise; Marketing Strategy; Growth Management; Religion; Service Industry
Schlesinger, Leonard A. "Willow Creek Community Church (A)." Harvard Business School Case 691-102, June 1991. (Revised February 1999.)
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
employees are concerned, the problem in their organization had to do with the fundamentals of management and leadership, not the quality or commitment of the people nor the quality of View Details
Keywords: Judith A. Ross
- May 1994 (Revised July 1995)
- Case
Taco Bell--1994
Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991). To realize such growth, Martin embraces a philosophy of continual change. The implications for Taco Bell are dramatic... View Details
Keywords: Information Technology; Food; Organizational Structure; Organizational Culture; Human Resources; Brands and Branding; Organizational Change and Adaptation; Goals and Objectives; Change Management; Expansion; Business Growth and Maturation; Communication; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
Schlesinger, Leonard A. "Taco Bell--1994." Harvard Business School Case 694-076, May 1994. (Revised July 1995.)
- 01 Oct 1997
- News
Short Takes
greater understanding of such dynamics, the authors conclude, organizations will do a better job of managing across races, thus contributing to a more positive workplace and a healthier society. View Details
- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
select their leaders carefully, so managers become "more and more homogenous" the higher you go. Or, to put it another way, organizations try to weed out the crazies, the incompetent, or anyone who just... View Details
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
peculiarity.” Guy said, “If you don’t have sizzle, who cares about security?” LarryWilhel added, “Cook should get focused on leading the company. Apple Pay has the opportunity to manage a trillion dollars of transactions a year ... There... View Details
- September 2002
- Teaching Note
Strategic Planning at NFTE
By: Allen S. Grossman and Daniel F. Curran
Teaching Note for (9-302-002). View Details
- 01 Dec 2002
- News
Building a Network for Social Enterprise in Latin America
teaching about the management of social-purpose organizations and business involvement in the social sector. In June 2001, HBS globalized its efforts in this area by organizing... View Details
- 28 Oct 2013
- Research & Ideas
Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World
unconventional way. We typically think of commitments as deep, abiding pledges that individuals and organizations will do absolutely all they can to make good on. In contrast, the kind of commitments that matter critically today are... View Details
Keywords: by Joseph L. Badaracco
- 29 Mar 2023
- News
Supporting Earthquake Victims in Turkey and Syria
million people—to make donations to efforts to organizations like Turkey’s AFAD (Disaster and Emergency Management Authority), Red Crescent of Kazakhstan, and the National Volunteer Network. “Kaspi.kz’s... View Details
- Web
Leadership Execution and Action Planning (LEAP) - Course Catalog
challenges for companies in crisis situations. Unlike a turnaround, a crisis can be a catastrophic event, or a series of seemingly small events, that often surprise leaders. Most organizations are not designed to prevent or View Details
- Web
B2B Sales and Distribution - Course Catalog
https://www.linkedin.com/in/dianneledingham/ Ed Boyajian HBS ’90 – Executive Fellow https://www.linkedin.com/in/edboyajian/ Overview: B2B Sales and Distribution will focus on the primary components of managing a large company sales View Details