Publications

28 May 2014
News

Boston Ballet Names Meredith Hodges New Director

Keywords: Boston Ballet; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Oct 1996
News

Leading In a New Era

force it through the organization from the senior management level." Unlike Harad, who rose through the ranks of one corporation following his graduation from HBS, Paul Charron, who came to HBS after five... View Details

Keywords: Nancy O. Perry

01 Mar 2005
News

Facing Ambiguity

were later cited as the cause of the disaster.) NASA’s experience offers a lesson to managers in other areas, suggests Edmondson, who, with her coauthors, came up with the concept of the “recovery window,” or the time in which an View Details

Keywords: Julia Hanna; Space Research and Technology; Government

06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the... View Details

Keywords: by Sean Silverthorne; Technology

March 2008 (Revised December 2011)
Case

IBM Values and Corporate Citizenship

By: Rosabeth M. Kanter

IBM's transformation into a globally integrated enterprise (GIE) began with a conviction about what should never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong... View Details

Keywords: Values and Beliefs; Globalized Firms and Management; Technological Innovation; Leading Change; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Integration

21 Aug 2014
Blog Post

HBS Social Enterprise Initiative Visits NYC

and organizations after the fellowships, to hear about experiences. Seeing students and alumni during their fellowships brings us an entirely different angle. They may have just come from a brainstorming session or have on their mind a... View Details

Keywords: Nonprofit / Government

Web

An Educated Investment | Social Enterprise | Harvard Business School

Executive Education course Strategic Perspectives in Nonprofit Management (SPNM) because, “To lead such significant scale and growth, I needed leadership training and support to reduce operational complexity and drive the View Details

Blog

Faculty Reflections on International Women's Day

do see some positive signs. In our book, Glass Half-Broken, we showcased organizations that designed inclusive people practices from hiring to retention as well as developed inclusive male and female View Details

2012
Working Paper

Finding the God Particle of the Sustainability Business Case: Greener Pastures for Shareholder Value

By: Marc L Bertoneche and Cornis van der Lugt

The start of the 2000s saw a flurry of international publications on "the business case" for sustainability, seeking to map out the returns on investment and to differentiate recommended actions from cases of corporate philanthropy. Reports by business organisations... View Details

Keywords: Corporate Social Responsibility and Impact; Performance; Environmental Sustainability

SSRN

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January 1987 (Revised January 1988)
Case

Frito-Lay, Inc.: A Strategic Transition (A)

The setting is a food manufacturing company which has stumbled in terms of its historic growth and profit achievements. In trying to recapture its momentum, the president has used information technology as one element in his program of transition. The case focuses on... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Growth and Development Strategy; Manufacturing Industry; Food and Beverage Industry

Find at Harvard

04 Sep 2012
Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

select their leaders carefully, so managers become "more and more homogenous" the higher you go. Or, to put it another way, organizations try to weed out the crazies, the incompetent, or anyone who just... View Details

July 2021 (Revised August 2021)
Supplement

Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

By: Benjamin C. Esty and Allison M. Ciechanover

As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details

Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States

March 2008 (Revised October 2009)
Case

IBM in the 21st Century: The Coming of the Globally Integrated Enterprise

By: Rosabeth M. Kanter

Members of IBM's fifth Integration and Values Team (IVT5) were close to finishing their deliberations. Convened by Sam Palmisano, Chairman and CEO, and sponsored by Jon Iwata, Senior VP of Corporate Communications and Marketing, and John E. Kelly III, Senior VP and... View Details

Keywords: Global Strategy; Multinational Firms and Management; Innovation and Management; Leadership Development; Management Teams; Organizational Culture; Integration

01 Sep 2016
News

Offshore Learning

the New England power industry, where he played a key role in building a start-up company into a $300 million energy marketing enterprise. Seeds of Success When he rejoined Outward Bound full time at Thompson Island in 2005, Pearson stepped into a situation that... View Details

Keywords: Deborah Blagg; Outward Bound; Educational Support Services; Educational Services

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs recorded productivity gains, but certain types of smaller practices... View Details

Keywords: by Dina Gerdeman; Health

01 Jun 2011
News

Alumni Books

requirements with life obligations and to persuade managers to adopt these custom-fit work strategies to improve their bottom line. Telling the stories of people at companies like JetBlue, Ernst & Young, and Best Buy, the authors discuss... View Details

Keywords: Finance; Monetary Authorities-Central Bank; Finance; National Security and International Affairs; Government

August 1994
Case

Higashimaru Shoyu Company, Ltd. (A): Price Control System

Illustrates how Japanese firms use profit pressures to increase efficiency. In particular, explores how pseudo profit centers create pressure on workers to increase revenues and reduce costs, and the use of semiautonomous teams in a traditional Japanese workforce. View Details

Keywords: Cost Management; Groups and Teams; Organizational Structure; Performance Efficiency; Management Systems; Japan

July 2017 (Revised October 2017)
Supplement

Becton Dickinson: Innovation and Growth (B)

By: Raffaella Sadun, Michael Beer and James Weber

This (B) case supplements the (A) case by providing additional information and updates through early 2016. View Details

Keywords: Transformation; Change Management; Innovation Leadership; Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Strategy; Medical Devices and Supplies Industry; Health Industry; Manufacturing Industry; United States