Jobs and Positions - Publications - Faculty & Research

February 2008 (Revised February 2008)
Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details

Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry

Citation

Purchase

13 May 2014
Working Paper Summaries

The Contaminating Effects of Building Instrumental Ties: How Networking Can Make Us Feel Dirty

Keywords: by Tiziana Casciaro, Francesca Gino & Maryam Kouchaki; Legal Services

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

at an urban charter school, where over 95 percent of the 500 students were minorities and more than 75 percent were low-income. They focused their attention on tutors—the employees with the closest and most... View Details

Keywords: by Julia Hanna

21 May 2024
News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

salespeople, and had subsequently found jobs that required, on average, 20 percent fewer hours. Once again, deeper probing and analysis yielded a truer understanding of the... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

14 Oct 2011
Working Paper Summaries

The Cost of Capital for Alternative Investments

Keywords: by Jakub W. Jurek & Erik Stafford

Web

Getting Started - Alumni

and cover letter templates, and learn how fellow alumni made a career change. Find a Job Find a Job Find a Career Coach Did you know that HBS... View Details

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

65 percent of customers are likely to speak negatively about their experience, and 48 percent who had negative experiences shared them with 10 or more other people, according to a study in a 2010 Harvard Business Review article. Only 25... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

technologies. Iberdrola was an early investor in renewables, positioning itself as a leader driving the electric industry's role in the fight against climate change. In the case, chairman and CEO Ignacio... View Details

22 Apr 2013
Working Paper Summaries

Competing with Privacy

Keywords: by Ramon Casadesus-Masanell & Andres Hervas-Drane; Publishing

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

benefits. Now, they say, we are reaping the consequences of that misapprehension. Employees left their jobs at alarming rates over the past year as they reassessed their lives in the face of COVID-19. Other workers are “quietly quitting,”... View Details

Keywords: by Michael Blanding

20 Apr 2009
Working Paper Summaries

Corporate Misgovernance at the World Bank

Keywords: by Ashwin Kaja & Eric Werker

22 Sep 2023
News

Capital Connection

Vernon Beckford (MBA 2013) saw the gap almost immediately. From the beginning of his career in commercial real estate finance—first at Credit Suisse and then later at CW Capital and Global Atlantic Financial Group—Beckford observed Wall Street’s obsession with... View Details

Keywords: Margie Kelley; Real Estate

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

never mind narcissism and all the disorders of greed We can't fix the world with economic systems too big a job all we tiny ones have is our love and conscience." Etienne... View Details

Keywords: by James Heskett

19 Jul 2023
Blog Post

A Pathway to Pursue Aspirations

Coast. “Growing up and moving around, educational media helped me develop multi-culturally; it helped me continue to learn English and see what’s happening in the rest of the world.” Mizuho Kanai (MBA 2018)... View Details

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

offices and forging new paths in hybrid and remote work models. Many workers decided they didn’t want to suffer through long commutes or return to jobs they hated View Details

Keywords: by Danielle Kost

Web

Winners & Runners-Up | New Venture Competition

Dellenbach Social Enterprise Track Runner-Up Reducing unemployment among Palestinian youth and helping small businesses in the West Bank by establishing a cell-phone based job matching service. Business... View Details

12 Mar 2021
News

My Favorite Case

lifelong lessons about personal priorities and career ambitions, humility, and confidence—and the incomparable kinship (and long memories) of sectionmates. “Suzuki Samurai” Suzuki View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

15 Jun 2021
News

Zone Defense

didn’t quit our jobs to do something in the commercial sector,” he says. “We quit our jobs to pursue the mission of protecting service members and civilians.” The company may... View Details

Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

solely defined by the transactional rhythms and white-hot speed of the marketplace. (My graduating MBA students talk of this concern frequently as they discuss job choices and... View Details

Keywords: by Nancy Koehn

Publications