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  • September 2017 (Revised February 2023)
  • Case

Intermountain Healthcare: Pursuing Precision Medicine

By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley
Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details
Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Insurance Industry; Utah; United States; North America
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  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

practice in need of further examination. Taken to an extreme, it leads to a conclusion such as that of Renat Nadyukov: "Sometimes we forget why we pay people."... View Details
Keywords: by Jim Heskett
  • Web

Understanding Health Systems, Payors, and Regulation - Health Care

Impact Understanding Health Systems, Payors, and Regulation Health Minute: The Real Impact of Coupons on Drug Pricing Nabihah Sachedina Joint Degree 2013 More “Health Systems” stories Faculty Focus Delivering value in a health care system... View Details
  • Web

Baker Library / Bloomberg Center | About

was understood to be an endorsement of the need for professional management education. When Harvard Overseer Bishop William Lawrence approached him for a $1 million donation to help build the new campus,... View Details
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

organizations who have a deep sense of purpose and are true to their core values who have the courage to build their companies to meet the needs of all their stakeholders, and... View Details
Keywords: by Bill George
  • April 2025
  • Case

Techint: Strategic Choices for Community Impact

By: Lauren Cohen, Virak Prum, Kenneth Charman, Pedro Levindo and Mariana Cal
In early 2024 Erika Bienek, Chief Community Relations Officer at Techint, had to decide whether to invest in a new company-owned and operated technical school in Veracruz, Mexico, or invest instead in strengthening the city’s public education system. Techint, a global... View Details
Keywords: Technical Institutes; Community Relations; Social Impact; Argentina; Mexico; Brazil; Conglomerate; Stakeholder Management; Government And Business; Community Impact; Philanthropy; Business Conglomerates; Business Subsidiaries; Business Headquarters; Family Business; Decision Making; Private Sector; Public Sector; Education; Curriculum and Courses; Middle School Education; Secondary Education; Teaching; Training; Learning; Energy; Engineering; Construction; Values and Beliefs; Geography; Global Range; Local Range; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Government Legislation; Recruitment; Innovation and Invention; Disruptive Innovation; Knowledge; Resource Allocation; Industry Clusters; Infrastructure; Family Ownership; Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Business and Government Relations; Creativity; Reputation; Social and Collaborative Networks; Civil Society or Community; Social Issues; Poverty; Strategy; Construction Industry; Education Industry; Energy Industry; Industrial Products Industry; Manufacturing Industry; Steel Industry; Europe; Italy; Latin America; North and Central America; Mexico; North America; United States; South America; Argentina; Buenos Aires; Brazil
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  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists... View Details
Keywords: by Sean Silverthorne
  • August 2020
  • Article

Does Spending Money on Others Promote Happiness? A Registered Replication Report

By: Lara B. Aknin, Elizabeth W. Dunn, Jason Proulx, Iris Lok and Michael I. Norton
Research indicates that spending money on others—prosocial spending—leads to greater happiness than spending money on oneself (e.g., Dunn, Aknin, & Norton, 2008, 2014). These findings have received widespread attention because they offer insight into why people engage... View Details
Keywords: Prosocial Spending; Generosity; Well-being; Replication; Happiness; Behavior; Spending
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  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

inter-governmental regulation as powerful enough to offer some hope of containing the excesses of surveillance capitalism. When industrial capitalism was moderated we lived in a world where nation states... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 11 Sep 2014
  • Working Paper Summaries

Chief Sustainability Officers: Who Are They and What Do They Do?

Keywords: by Kathleen Miller & George Serafeim

    The Founder's Dilemmas


    Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it alone, or bring in... View Details

    • 05 Mar 2019
    • Blog Post

    Part 2: Military Transition and the JD/MBA - The Path to Your Goals

    largest number of opportunities possible, many transitioning veterans may not need those options, especially if they can quickly climb the learning curve about opportunities outside View Details
    • 28 Apr 2022
    • Blog Post

    Harvard Team Wins Second Place in MIINT Impact Investing Competition

    On March 24, five teams of Harvard students came together to pitch innovative impact investment opportunities in early-stage social enterprises. The students were participants in a hands-on impact investing program called Turner MIINT... View Details
    • 04 Mar 2020
    • Research & Ideas

    How Schmoozing with the Boss Helps Men Get Promoted

    new research. In fact, social bonding among men may account for more than a third of the gender gap in promotions, according to the working paper The Old Boys’ Club: Schmoozing and the Gender Gap. “I’m not surprised the old boys’ club... View Details
    Keywords: by Dina Gerdeman
    • 22 Apr 2002
    • Research & Ideas

    Does Spirituality Drive Success?

    in the family [is] the most authentic thing I can say about what Wainwright Bank does." According to Ricardo Levy, chairman of Catalytica Energy Systems, executives are trained for action—contemplation is not part View Details
    Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
    • April 2024
    • Case

    Dr. Tom Mihaljevic and Cleveland Clinic

    By: Linda A. Hill and Lydia Begag
    In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
    Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
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    • 14 Jul 2020
    • Research & Ideas

    Restarting Under Uncertainty: Managerial Experiences from Around the World

    simultaneous increase in demand for home deliveries, which raised the need for operators in stores. The company worked with catering and cooking associations, whose operations were temporarily closed, to share labor. Instead View Details
    Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
    • Portrait Project

    Shivangi Goel

    the care they need in their most vulnerable moments. I want to reimagine how we bring innovative healthcare tools to the right patients so that in times of crisis we can adapt quickly and prevent unnecessary... View Details
    • 04 Nov 2015
    • What Do You Think?

    Why Does Gender Diversity Improve Financial Performance?

    being sensitive to others’ needs and interactions, and weighing various sides in an argument? Does the fact that women influence 70 percent of consumer purchase decisions favor gender-diverse companies?... View Details
    Keywords: by James Heskett
    • Web

    Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

    The Social Enterprise Initiative has long supported students and alumni starting organizations with a social impact focus. Our curriculum, career support, community building, and funding supports students in exploring social entrepreneurship and alumni to be successful... View Details