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  • 26 Mar 2020
  • Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

an example, model behaviors that are community friendly and supportive. Compassion is extremely important at this time. We may rise to the occasion if we’re fortunate to have a good team around us, but there are many people in our... View Details
Keywords: by John A. Quelch; Health
  • February 2024 (Revised December 2024)
  • Case

Best Buy Health: Enabling Care at Home

By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta
This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details
Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota
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  • June 2005 (Revised May 2006)
  • Case

Vidient (A)

Vidient, a young company, is in the process of being spun out of a much larger, established Japanese business. Vidient is in the business of analyzing the feeds from security cameras and catches security breaches automatically, without human assistance. The parent... View Details
Keywords: Technological Innovation; Business Growth and Maturation; Corporate Entrepreneurship; Financing and Loans; Business Startups; Service Industry; Japan
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  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54672 July–August 2018 Harvard Business Review The Other Diversity Dividend By: Gompers, Paul, and Silpa Kovvali Abstract—Researchers have struggled to establish a causal relationship... View Details
Keywords: Dina Gerdeman
  • 10 Sep 2012
  • HBS Case

HBS Cases: Branding Yoga

Harvard Business School Professor Rohit Deshpandé often asks his marketing students a show-stopping question: Is everything brandable—and should everything be brandable? So when he read a November 2010 New York Times piece on the tensions... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Selling is changing, but broad generalizations and false dichotomies about ecommerce, big data, and other trends—hallmarks of current sales advice—are keeping business leaders from making sound decisions, says Frank Cespedes, author of a... View Details
Keywords: by Kristen Senz
  • November 2019 (Revised September 2022)
  • Case

TripAdvisor: An Itinerary for Growth

By: Jeffrey F. Rayport, Spencer Rascoff and Susie L. Ma
In 2019, TripAdvisor was one of the best-known and most-trafficked online travel sites. For nearly 20 years, its founder and CEO Steve Kaufer had steered TripAdvisor through many phases of growth and profitability, but recently the company’s growth had started to slow.... View Details
Keywords: Business Growth and Maturation; Decision Making; Business or Company Management; Growth Management; Innovation and Invention; Brands and Branding; Operations; Customer Value and Value Chain; Information Technology; Travel Industry; Massachusetts
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  • January 2022 (Revised November 2023)
  • Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson
The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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  • 29 Oct 2013
  • First Look

First Look: October 29

  Publications August 2013 Harvard Business Review Press The Good Struggle: Responsible Leadership in an Unforgiving World By: Badaracco, Joseph L., Jr. Abstract—The question of how to lead successfully and responsibly is crucially... View Details
Keywords: Sean Silverthorne
  • 01 Jan 2004
  • News

D. Ronald Daniel, MBA 1954

helping the nonprofit sector, he served as Harvard's treasurer from 1989 until last June, advising three presidents and watching over the University's resources. "It was one of the great privileges of my life," he says. In a commencement address last spring at Brandeis... View Details
  • 11 Apr 2024
  • News

Mission Control

that's a business opportunity. And then we said, now we need a business model. What kind of business problems are we going to solve where this technology is the single best... View Details
  • March 2025
  • Article

Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning
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    Political Standards

    The University of Chicago Press November 2015.

    Prudent, verifiable, and timely corporate accounting is a bedrock of our modern capitalist system. In recent years, however, the rules that govern corporate accounting have been subtly changed in... View Details

    • Web

    Kristin W. Mugford | About

    Kristin W. Mugford Senior Associate Dean for Culture and Community Unit Finance Contact Phone Bio Kristin Mugford is the Melvin Tukman Senior Lecturer of Business Administration in the Finance Unit at the Harvard View Details
    • Web

    Events - Private Capital Project

    Partner, The Engine), and Tex Schenkkan (Director, National Security Innovation Capital, U.S. Department of Defense), moderated by Josh Krieger (Harvard Business School) Public Market Replication of Private... View Details
    • December 2018
    • Teaching Note

    Autonomous Vehicles: The Rubber Hits the Road…but When?

    By: William Kerr and James Palano
    The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about... View Details
    Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Management; Decision Making; AI and Machine Learning; Auto Industry; Technology Industry
    Related
    • 15 Jun 2021
    • News

    Leading at State

    a special limited partner at Greylock, began his career working in the Office of the Secretary of Defense under Robert McNamara (MBA 1939) in the 1960s. That experience left him with a deep appreciation for those in public service and for the value of View Details
    Keywords: leadership; international relations; politics; Executive Education
    • 26 Jun 2018
    • First Look

    New Research and Ideas, June 26, 2018

    forthcoming Journal of International Business Studies Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History By: da Silva Lopes,... View Details
    Keywords: Dina Gerdeman
    • Web

    Schwartz Common & Pavilion | About

    dedication ceremony on April 18, 2019. Gerald Schwartz, MBA 1970, is the Founder and CEO of Onex Corporation. He has been appointed as an Officer of the Order of Canada and inducted into the Canadian Business Hall of Fame. Gerry is a... View Details
    • 27 Jun 2011
    • Research & Ideas

    Recovering from the Need to Achieve

    his office isn't as big as Jenny's. And he blames others when he screws up. Joe is an HNAP, or a high-need-for-achievement professional, according to Harvard Business School professor Thomas J. DeLong, who explores Joe's world of driven,... View Details
    Keywords: by Kim Girard