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Show Results For

  • All HBS Web  (7,704)
    • People  (9)
    • News  (1,559)
    • Research  (5,455)
    • Events  (17)
    • Multimedia  (34)
  • Faculty Publications  (3,770)
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  • Person Page

Read excerpts from DENIAL

By: Richard S. Tedlow

The Edifice Complex: Denial at Sears

Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)

 

From Denial: Why Business... View Details

  • 2020
  • Book

The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value

By: Marco Bertini and Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services. View Details
Keywords: Commerce; Business Model; Design; Customer Relationship Management; Strategy
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Bertini, Marco, and Oded Koenigsberg. The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value. Management on the Cutting Edge. Cambridge, MA: MIT Press, 2020.
  • 17 Dec 2015
  • News

Conducting Research That Influences Practice

Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer... View Details
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

and the role of enterprise communication in managing these forces. The chapter includes a discussion of the most relevant findings from the annual Edelman Trust Barometer, a bellwether of measuring trust and View Details
Keywords: Sean Silverthorne
  • July 2015 (Revised October 2015)
  • Case

Building Strong Partnerships at the Inter-American Development Bank

By: Amy C. Edmondson, Erin L. Henry, Andreas Georgoulias and Natalie Bartlett
Building Strong Partnerships at the Inter-American Development Bank details the development of the bank's new Office of Outreach Partnerships to sustain a culture of innovation through maintaining and generating partnerships in order to fulfill the bank's greater... View Details
Keywords: Business Organization; Business And Community; Well-being; Wealth and Poverty; Organizational Structure; Groups and Teams; Organizational Culture; Technology Adoption; Business and Stakeholder Relations; Business and Shareholder Relations; Business and Government Relations; Change Management; Nonprofit Organizations; Expansion; Partners and Partnerships; Restructuring; Welfare or Wellbeing; Business and Community Relations; Non-Governmental Organizations; Banking Industry; Latin America
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Edmondson, Amy C., Erin L. Henry, Andreas Georgoulias, and Natalie Bartlett. "Building Strong Partnerships at the Inter-American Development Bank." Harvard Business School Case 616-004, July 2015. (Revised October 2015.)
  • 03 Feb 2023
  • News

Making Performance Reviews Fairer in a Hybrid Workplace

  • 01 Sep 2022
  • News

Work-Life Supports That Truly Help Your Organization

  • September 2022
  • Article

The Power and Limits of Expertise: Swiss–Swedish Linking of Vehicle Emission Standards in the 1970s and 1980s

By: Mattias Näsman and Sabine Pitteloud
Recent decades have witnessed increased public concern about vehicle emissions and growing frustration with political inaction and business preferences for the status quo. This article provides historical perspective on such regulatory dynamics by analyzing the Swiss... View Details
Keywords: Business And The Environment; Business And Society; Emission Reduction; Automobiles; Standard Setting; Norm-enforcement; Regulation; Expertise; Experts; Business and Government Relations; Environmental Regulation; Standards; Auto Industry; Switzerland; Sweden
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Näsman, Mattias, and Sabine Pitteloud. "The Power and Limits of Expertise: Swiss–Swedish Linking of Vehicle Emission Standards in the 1970s and 1980s." Business and Politics 24, no. 3 (September 2022): 241–260.
  • 08 Mar 2022
  • News

Gender Equity at Work Advances at 'Glacial Pace,' New Harvard Survey Shows

Keywords: gender bias
  • 15 Mar 2021
  • News

The Secret of Adaptable Organizations Is Trust

  • 11 Feb 2021
  • News

How Companies Committed to Diverse Hiring Still Fail

  • 08 Jan 2021
  • News

How Iceland Is Closing the Gender Wage Gap

  • 09 Sep 2020
  • News

Remote Workd Doesn't Have to Mean All-Day Video Calls

Keywords: Zoom; Remote work
  • 01 Dec 2017
  • News

2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping

Technology is changing everything about how we shop. Two decades ago when we needed something, we went to the store. That’s what we’d done for hundreds of years. Then we began to turn to the computer. Now shopping means reaching for our phones; today, over half of all... View Details
Keywords: Ron Johnson (MBA 1984), founder and CEO, Enjoy
  • 01 Jan 2013
  • News

Negotiating with Emotion

Keywords: Julianna Pillemer, Michael Wheeler
  • Profile

Maliha Khan

well: She was young and the only female manager out of 3,500 employees, making it difficult for her to be taken seriously. Changing course in order to lead Maliha's initial plans for a literacy program met stiff resistance. "My... View Details
  • 01 Oct 2001
  • News

Margaret Hanson Costan: A Whole New World

management skills to work for good causes. She helped a health-care start-up with its finances, served on the board of directors of a local choral group, and is the senior warden (head of Vestry) at Christ Church. She is also renovating... View Details
Keywords: Young, Susan
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

employees sit through training and attest that they understand the rules, but failing to assess the effectiveness of their compliance programs, or doing so with faulty metrics. The authors explain how we reached this sorry state—and how... View Details
Keywords: Sean Silverthorne
  • July 2009 (Revised June 2010)
  • Supplement

Executive Pay and the Credit Crisis of 2008 (B)

By: V.G. Narayanan and Lisa Brem
As the recession lingered on into 2009, the U.S. government sought to limit executive pay and excessive risk. The debate raged over what constituted excessive risk and how best to mitigate it. This case describes the government restrictions on executive pay for TARP... View Details
Keywords: Financial Crisis; Governing Rules, Regulations, and Reforms; Government Legislation; Executive Compensation; Risk Management; Business and Government Relations; Motivation and Incentives; United States
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Narayanan, V.G., and Lisa Brem. "Executive Pay and the Credit Crisis of 2008 (B)." Harvard Business School Supplement 110-005, July 2009. (Revised June 2010.)
  • October 2004 (Revised November 2004)
  • Case

Mavens & Moguls: Creating a New Business Model

By: Myra M. Hart, Victoria Winston and Kristin Lieb
Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise... View Details
Keywords: Internet and the Web; Values and Beliefs; Work-Life Balance; Organizational Structure; Organizational Culture; Operations; Networks; Business Model; Growth Management; Business Growth and Maturation; Entrepreneurship; Growth and Development Strategy; Consulting Industry
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Hart, Myra M., Victoria Winston, and Kristin Lieb. "Mavens & Moguls: Creating a New Business Model." Harvard Business School Case 805-050, October 2004. (Revised November 2004.)
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