Publications

15 Sep 2015
News

Easing the Costs of Saving a Child

When Kerr Taylor (OPM 39, 2010) and his wife, Jill, returned from Russia in 1998 with his adopted baby girl, Christina, another child remained in his thoughts: a blue-eyed little boy named Andrew left behind in the orphanage. “He’s in my mind today,” says Taylor.... View Details

Keywords: Jill Radsken

Profile

Kathleen Hebert

Kathleen is fulfilling a summer internship with Facebook in a customer marketing role that's "consumer-insight" focused. It's a chance to work in an established environment that's growing rapidly and see how that growth can be... View Details

Web

Workshops & Technical Talks - Research Computing Services

Databases (RCS) Intermediate SQL Topics (RCS) Custom Databases for Data Management (Datafest) Multiple Approaches to Combining Data (Datafest) Introduction to SQL (DataCamp) SQL Essential Training (LinkedIn... View Details

March 1993
Supplement

Burroughs Wellcome and AZT (B)

By: Willis M. Emmons III

Describes Burroughs Wellcome's response to protests over the pricing of its AIDS drug AZT in September 1989. Also presents short-term reactions by government officials, AIDS activists, and investors to Burroughs Wellcome's strategy. View Details

Keywords: Ethics; Health Pandemics; Multinational Firms and Management; Price; Crime and Corruption; Risk and Uncertainty; Business Strategy; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations; Pharmaceutical Industry

09 Oct 2017
Research & Ideas

Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

to explore the impact of a specific media source on the business landscape. "Depending on what the media reports on, it can actually create reputational costs for firms," says Jonas Heese, an assistant professor in the Accounting & View Details

Keywords: by Jen Deaderick; Media & Broadcasting

05 May 2009
First Look

First Look: May 5, 2009

Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on View Details

Keywords: Martha Lagace

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry

December 2016
Case

SEAS in 2016

By: Thomas R. Eisenmann and Kerry Herman

The case explores opportunities and challenges facing the Harvard School of Engineering and Applied Sciences as it 1) grapples with rapid undergraduate enrollment growth and its smaller scale relative to other top engineering schools and 2) prepares to move two-thirds... View Details

Keywords: Business Education; Engineering; Strategy; Partners and Partnerships; Change Management; Education Industry; United States

February 2016
Teaching Note

Akın Öngör's Journey

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

The case of Akın Öngör's Journey describes a highly successful former CEO with stellar leadership skills, who transformed a bank in Turkey into one of the world's best, steered it to contribute to his country's social agenda, influenced business practices of other... View Details

Keywords: Leadership; Change Management; Social Entrepreneurship; Business and Community Relations; Turkey

July 1995 (Revised September 1997)
Case

Baseball Strike, The

Describes structural conditions in the American baseball industry in 1995. Although this case covers conditions leading to the 1994-95 strike, it is designed primarily for analysis of the structural tensions that arise between suppliers, buyers, and rivals as industry... View Details

Keywords: Industry Structures; Sports; Labor and Management Relations; Sports Industry; United States

October 1993 (Revised December 1998)
Supplement

Erik Peterson (D)

By: John J. Gabarro

Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he consider resignation, go directly to the company's president to seek relief, or clarify the situation within the company? A redisguised version of an earlier... View Details

Keywords: Employee Relationship Management; Resignation and Termination; Leadership

September 2009 (Revised April 2011)
Supplement

Integrated Project Delivery at Autodesk, Inc. (B)

By: Amy C. Edmondson and Faaiza Rashid

Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc. the world's largest design software... View Details

Keywords: Risk Management; Groups and Teams; Goals and Objectives; Collaborative Innovation and Invention; Integration; Construction Industry