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  • Web

Advisory Board - Entrepreneurship

Silknet (NASDAQ: SILK), edocs, Idiom Technologies , Incipient , Silicon Dimensions, and Virtusa . Andy has also led investments in Aptis Communications (acquired by Nortel Networks), Argon (acquired by... View Details
  • March 2012
  • Case

Fighting Corruption at Siemens

By: Paul Healy and Djordjija Petkoski
On November 15, 2006, German prosecutors raided offices and homes of Siemens AG staff as part of an ongoing investigation into bribery. The subsequent investigations covered business representing 60% of Siemens' revenues and spanned operations in Asia, Africa, Europe,... View Details
Keywords: White-collar Crime; Crime and Corruption; Organizational Culture; Ethics
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  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

family members, emergency response teams, rescue workers, and reporters poured into the vicinity. Meanwhile, the Chilean mining community dispatched experts, drilling machines, View Details
Keywords: by Amy C. Edmondson; Mining
  • Web

Cold Calling - Christensen Center for Teaching & Learning

calling has three key objectives: Establish and reinforce high expectations for student preparation Provide a developmental opportunity for the opening student with respect to content mastery, critical thinking, View Details
  • TeachingInterests

Strategy Execution

By: Dennis Campbell

This course takes strategy as given and teaches what students need to know to execute and win in highly competitive markets. Using fundamental building blocks based on accountability systems and structures, this course is divided into seven modules:

1.... View Details

  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

streaming product available for over 20 years on mlb.com. And so we actually have a real rich culture of innovation on the business side as well, not just on, on the on-field side. View Details
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

prosecution. These cases require agents to sift through vast amounts of data and sometimes physically surveil suspects—cost- and time-intensive efforts, Nguyen notes. FBI investigates Muslim View Details
Keywords: by Jay Fitzgerald
  • January 2004 (Revised June 2004)
  • Case

Friendly Fire

By: Scott A. Snook, Leslie J. Freeman, L. Jeffrey Norwalk and Bridget Gurtler
On April 14, 1994, two U.S. Air Force F-15 fighters accidentally shot down two U.S. Army Black Hawk helicopters over Northern Iraq, killing all 26 peacekeepers onboard. Describes the initial investigation and response to this accident and raises questions about the... View Details
Keywords: Leadership Style; Management Skills; Behavior; Spoken Communication; United States; Iraq
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  • March–April 2021
  • Article

Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.

By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an... View Details
Keywords: Digital Tools; Social Media; Social Networks; Transactive Memory Systems; Augmented Intelligence; Artificial Intelligence; Social and Collaborative Networks; Gender; Equality and Inequality; Technology Adoption; Knowledge Management; Performance Improvement; Power and Influence; Organizational Change and Adaptation
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  • 13 Jul 2021
  • News

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

  • January 2020
  • Article

Assessing the Safety of Electronic Health Records: A National Longitudinal Study of Medication-related Decision Support

By: A Jay Holmgren, Zoe Co, Lisa Newmark, Melissa Danforth, David Classen and David Bates
Background Electronic health records (EHR) can improve safety via computerised physician order entry with clinical decision support, designed in part to alert providers and prevent potential adverse drug events at entry and before they reach the patient.... View Details
Keywords: Hospital; Electronic Health Records; Health Care and Treatment; Information Technology; Safety; Performance; Quality; Performance Improvement
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  • Program

OPM Renew

interactive case study discussions that unfold in real time Recharge and bring new leadership insights and ideas back to your enterprise Reunite with OPM classmates and faculty... View Details
  • 06 Oct 2023
  • Blog Post

Short Intensive Programs 2024 Preview: From Climate Change to Formula 1

inclusion, and the skills to communicate across differences and be leaders in diverse environments? What types of teaching methodologies—classroom experiences, guest speakers,... View Details
  • Web

Curriculum - Business & Environment

meat sector. Compared to intensive agricultural practices, Aleph's cultured (or lab-grown) meat solution held the promise of considerably reducing greenhouse gas emissions, as well as the use of land and... View Details
  • January 2021 (Revised May 2021)
  • Case

'GEnron'? Markopolos versus General Electric (A)

By: Jonas Heese and David Lane
In August 2019, Harry Markopolos—the forensic accountant known for uncovering Bernie Madoff’s Ponzi scheme—alleged that General Electric had committed accounting fraud totaling $38 billion, coining the term “GEnron” for perceived similarities with the 2001 accounting... View Details
Keywords: Financial Statements; Communication; Energy; Financial Condition; Insurance; Performance; Planning; Business and Shareholder Relations; Risk and Uncertainty; Value; Insurance Industry; Financial Services Industry; Energy Industry
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  • Web

Executive Education | Social Enterprise | Harvard Business School

Nonprofit Performance and Innovation - Virtual Rod Santiago Central Executive Officer | Archway Community Services "I got to be a part of an incredible cohort of people from all over the world." Driving... View Details
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

ways. A retired engineer threw himself into doing hands-on engineering work as a volunteer for the new community center being built in town. Finding a new source for valued affirmation: Retirees often miss the recognition View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

through team-building efforts may have broad implications outside hospital systems to community health centers and beyond, the authors write. Much like the camaraderie formed in the armed forces during basic... View Details
Keywords: by Rachel Layne; Health
  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

take less than 15 minutes. Solicit agenda items, prepare agenda, communicate agenda. Long slide decks and spreadsheets created just for the meeting is a total waste of time. If those materials already exist... View Details
Keywords: by Julia Austin
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications