Work - Publications - Faculty & Research

As technology platforms have created new markets and new ways of acquiring information, economists have come to play an increasingly central role in tech companies-tackling problems such as platform design, strategy, pricing, and policy. Over the past five years,... View Details

February 2021 (Revised March 2021)
Case

AptDeco: Circular Economy Furniture Marketplace

By: Ayelet Israeli and Jamie Merkrebs

AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120 billion furniture market, despite its... View Details

Citation

Educators

Purchase

23 Jun 2022
News

All Those Zoom Meetings May Boost Connection and Curb Loneliness

28 Feb 2022
Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

deliberate—and therefore not always easy to eliminate. “There’s not one silver bullet,” says Feldberg. “In reality, companies need to approach these issues from multiple angles and be persistent in and consistently monitor their efforts.” Read more about Feldberg’s and... View Details

Keywords: by Pamela Reynolds

20 Oct 2015
Blog Post

Alumni: Where Are They Now? Featuring Bryan Guerra...

(Building and Sustaining a Successful Enterprise), which incidentally, is a course that I never actually got to take while I studied here. So, it's fortunate now that I have this unique opportunity to work directly with the course content... View Details

Keywords: Technology

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Skills. The middle tier of the pyramid addresses a leader’s skills. Conventional thinking considers skills merely a person’s abilities. In the MSK Framework, the skills level seeks to answer the question: Who are you as a leader? Emotional intelligence reigns supreme... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

that we are nothing more than mice in someone else's maze." In an e-mail interview with Harvard Business School Working Knowledge, Malhotra discussed the book, which was released on September 6. Carmen Nobel: In the introduction to... View Details

Keywords: by Carmen Nobel

18 Apr 2023
Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details

Keywords: by Barbara DeLollis; Financial Services; Mining

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

work will influence technology, and the greater population will be exercising an increasing amount of control," she said. Decker cited statistics suggesting that in 2007, 12 percent of newlyweds met online. In addition, of the users... View Details

Keywords: by Martha Lagace

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

When people feel heard, they tend to be less defensive, less anxious, and more relaxed. High-quality listening, research suggests, also increases creativity and improves work performance by boosting a person’s internal motivation to do a... View Details

Keywords: by Pamela Reynolds

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

True North: who they really are, deep down, and what their fundamental purpose is. Only then, he says, will they be prepared to work with a team, rather than issue top-down directives. Finding yourself and your leadership values George... View Details

Keywords: by Lane Lambert

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How Financial Aid Makes All the Difference

Joshua Margolis, Harvard Business School

Economists (and Economics) in Tech Companies