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  • All HBS Web  (21,598)
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    John A. Quelch

    John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

    Keywords: advertising; broadcasting; consumer products; e-commerce industry; fashion; fast food; federal government; financial services; food; food processing; health care; high technology; marketing industry; media
    • August 1973 (Revised September 1986)
    • Case

    DAAG Europe (A)

    By: Francis Aguilar
    Company must decide whether to raise prices and tighten consumer credit in light of its strategy to rationalize production, introduce a new line of model elevators and increase its market share. Points up the interrelationships of the different functional areas within... View Details
    Keywords: Change; Credit; Price; Policy; Business or Company Management; Marketing Strategy; Product Launch; Business Strategy; Industrial Products Industry; Europe
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    Aguilar, Francis. "DAAG Europe (A)." Harvard Business School Case 374-037, August 1973. (Revised September 1986.)
    • August 1990 (Revised March 1991)
    • Case

    Eli Lilly and Co. (C): Japan

    By: Michael Y. Yoshino
    Describes the process of establishing an independent operation in Japan in the mid-1980s as a result of a decision to make a major investment in the market. Describes the challenges in setting up such an operation and focuses on the role of the country manager in... View Details
    Keywords: Business Divisions; Business Startups; Decisions; Investment; Growth Management; Managerial Roles; Markets; Problems and Challenges; Pharmaceutical Industry; Japan
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    Yoshino, Michael Y. "Eli Lilly and Co. (C): Japan." Harvard Business School Case 391-034, August 1990. (Revised March 1991.)
    • Research Summary

    Lingua Franca Use with Professor Tsedal Neeley and Professor Jeff Polzer

    In a laboratory setting, we tested the casual effect of an English-only mandate on nonnative speakers' perceptions of status differences vis-à-vis native speakers, and investigated the role of English fluency as a marker of an achieved status in moderating... View Details
    • News

    We Need Nuclear Power to Solve Climate Change

    • January 2014 (Revised May 2014)
    • Case

    Tech Mahindra and the Acquisition of Satyam Computers (A)

    By: Srikant M. Datar, Anjali Raina and Namrata Arora
    Set in 2008, the case details Tech Mahindra, an information technology (IT) company within the Mahindra Group, an Indian multi-industry company with a diverse stable of businesses including automotives, farm equipment, and financial services, and its decision to... View Details
    Keywords: Acquisition; Corporate Governance; Computer Industry; India
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    Datar, Srikant M., Anjali Raina, and Namrata Arora. "Tech Mahindra and the Acquisition of Satyam Computers (A)." Harvard Business School Case 114-049, January 2014. (Revised May 2014.)
    • September 2016
    • Article

    Whitened Résumés: Race and Self-Presentation in the Labor Market

    By: Sonia K. Kang, K. A. DeCelles, András Tilcsik and Sora Jun
    Using interviews, a laboratory experiment, and a résumé audit study, we examine racial minorities’ attempts to avoid anticipated discrimination in labor markets by concealing or downplaying racial cues in job applications, a practice known as "résumé whitening."... View Details
    Keywords: Prejudice and Bias; Selection and Staffing; Job Search; Race
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    Kang, Sonia K., K. A. DeCelles, András Tilcsik, and Sora Jun. "Whitened Résumés: Race and Self-Presentation in the Labor Market." Administrative Science Quarterly 61, no. 3 (September 2016): 469–502.
    • 26 Apr 2011
    • First Look

    First Look: April 26

      PublicationsManagement Accounting: Information for Decision Making and Strategy Execution Authors:Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, and S. Mark Young Publication:. Pearson Education, Inc., 2011 Abstract An... View Details
    Keywords: Sean Silverthorne
    • 2017
    • Article

    Frictions or Mental Gaps: What's Behind the Information We (Don't) Use and When Do We Care?

    By: Benjamin Handel and Joshua Schwartzstein
    Consumers suffer significant losses from not acting on available information. These losses stem from frictions such as search costs, switching costs, and rational inattention, as well as what we call mental gaps resulting from wrong priors/worldviews, or relevant... View Details
    Keywords: Information; Consumer Behavior
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    Handel, Benjamin, and Joshua Schwartzstein. "Frictions or Mental Gaps: What's Behind the Information We (Don't) Use and When Do We Care?" Journal of Economic Perspectives 32, no. 1 (Winter 2018): 155–178.

      Bridging the GAAPs

      Inconsistencies in accounting treatment across countries are a major obstacle for global equity investment. Founded in 1985, HOLT is an equity valuation service provider that offers its clients (e.g., global equity investors) a consistent performance metrics from... View Details

      • 23 Sep 2010
      • News

      Stadium to be called Gillette 2 more decades

      • 19 Aug 2019
      • News

      Why some restaurants in LA are going cash-free

      • 27 Apr 2020
      • News

      Social Distancing Survey: 36 Million Americans’ #1 Way to Cope is Online Shopping

      • 11 Feb 2015
      • Video

      Words of Business Wisdom

      • 2012
      • Article

      Exploring Re-Identification Risks in Public Domains

      By: Aditi Ramachandran, Lisa Singh, Edward Porter and Frank Nagle
      While re-identification of sensitive data has been studied extensively, with the emergence of online social networks and the popularity of digital communications, the ability to use public data for re-identification has increased. This work begins by presenting two... View Details
      Keywords: Safety; Analytics and Data Science; Social and Collaborative Networks
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      Ramachandran, Aditi, Lisa Singh, Edward Porter, and Frank Nagle. "Exploring Re-Identification Risks in Public Domains." Proceedings of the Annual International Conference on Privacy, Security, and Trust (2012).
      • September 2006 (Revised February 2007)
      • Case

      Timing of Option Grants at UnitedHealth Group (A)

      Faced with press allegations that executives' stock options might have been backdated, the Board of UnitedHealth Group needs to determine whether its accounting for the options was proper, and if not, what the restatement amount should be and what... View Details
      Keywords: Governing and Advisory Boards; Ethics; Stock Options; Accounting; Crisis Management; Corporate Governance; Insurance Industry; Health Industry; United States
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      Ferri, Fabrizio. "Timing of Option Grants at UnitedHealth Group (A)." Harvard Business School Case 107-028, September 2006. (Revised February 2007.)
      • October 2015 (Revised February 2020)
      • Teaching Note

      Trouble at Tessei

      By: Ethan Bernstein and Ryan Buell
      In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
      Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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      Bernstein, Ethan, and Ryan Buell. "Trouble at Tessei." Harvard Business School Teaching Note 616-031, October 2015. (Revised February 2020.)
      • March 2001 (Revised December 2007)
      • Case

      Katharine Graham

      By: Kathleen L. McGinn, Lisa M. Gunther and Dina R. Pradel
      Details the career of Katharine Graham of the Washington Post Co., a pioneer in her field and one of the first high-profile women to lead a major public company. Her story is a unique example of how power and expertise are built over time, and differs from those of... View Details
      Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Personal Development and Career; Power and Influence; Social and Collaborative Networks; Journalism and News Industry
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      McGinn, Kathleen L., Lisa M. Gunther, and Dina R. Pradel. "Katharine Graham." Harvard Business School Case 801-276, March 2001. (Revised December 2007.)
      • September 2016
      • Case

      Partners Group: Ain't No Mountain High Enough

      By: Nori Gerardo Lietz and Ricardo Andrade
      Partners Group (PG), a Swiss-based PE manager, initiated a series of strategic shifts and evolved from a predominately fund-of-funds manager into a large, multi-asset class PE firm focused on direct investments. PG was the first PE firm to go public in 2006. A number... View Details
      Keywords: Business Model; Management Practices and Processes; Entrepreneurship
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      Lietz, Nori Gerardo, and Ricardo Andrade. "Partners Group: Ain't No Mountain High Enough." Harvard Business School Case 217-035, September 2016.
      • December 1992 (Revised September 1996)
      • Case

      ImmuLogic Pharmaceutical Corporation (Abridged)

      By: Josh Lerner
      ImmuLogic Pharmaceutical Corp., a development-stage biotechnology company, is considering making an initial offering of common stock. The rationales for and problems of high-technology start-ups are explored. The challenges posed by "windows" for public offerings are... View Details
      Keywords: Decisions; Initial Public Offering; Entrepreneurship; Going Public; Business Startups; Biotechnology Industry; Pharmaceutical Industry; United States
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      Lerner, Josh. "ImmuLogic Pharmaceutical Corporation (Abridged)." Harvard Business School Case 293-087, December 1992. (Revised September 1996.)
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