Difference In Differences - Publications - Faculty & Research

Social Strategies That Work

Over a billion people use social platforms on the Internet, making them the most frequently visited category of sites. Some platforms, such as eHarmony, MeetUp, and Twitter, allow us to connect to strangers. eHarmony alone is estimated to account for one in six new... View Details

Web

Online Leadership and Management Courses | HBS Online

best practices. Raymond Porch Manager of Diversity Programs Management Essentials I am using some of the negotiation preparation techniques from the course in different aspects of my job. Overall, I feel... View Details

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

Afterpay and tied to the point-of-purchase of a particular product. Paying with BNPL differs from credit cards. Rather than a revolving credit line, consumers take out an installment loan through the retailer at the time of purchase,... View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

05 Jun 2019
Blog Post

Exploring the Beauty Industry through an Independent Project

regularly, understand that different mediums attract different audiences across demographics and age groups, and engage brand partners who are able to elevate their status and help them reach new... View Details

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

word différend, tellingly, means "quarrel." Not surprisingly, most people decide it's easier to cover up their differences than to try to discuss them. Our research shows that this tendency to remain silent rather than express a... View Details

Keywords: by Leslie A. Perlow

01 Feb 2001
News

What Makes a Good Leader

purpose has always been to educate leaders," notes Dean Kim B. Clark. "Our students learn to be managers here, but they also learn that it is important to make a difference in the world — to bring... View Details

Keywords: Management

16 Mar 2009
Research & Ideas

When the Internet Runs Out of IP Addresses

probably make it unappealing to speculators. In the long run, the Internet will move to IPv6. So anyone speculating on IPv4 knows the price is going to plummet, probably to zero, in due course. How soon will... View Details

Keywords: by Sean Silverthorne; Telecommunications

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

Johnson. They do this work hand-in-glove,” Hill says. The strategy must be pursued with transparency and rigor companywide. “The leadership needs to be exposed to people from different [workforce] groups,” Hill says, “because one of the... View Details

Keywords: by Lane Lambert; Air Transportation

03 Jul 2015
Blog Post

What is HBS Bridges?

generation: climate change, the future of the internet, and income inequality to name but a few. The gravity of these issues goes without saying, but the real message was clear. We, the Class of 2015, can and need to become leaders that tackle these issues and make... View Details

02 Aug 2022
Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details

Keywords: by Lane Lambert

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

walking down the street, you find a $20 bill. Scenario B: While walking down the street, you find a $10 bill. The next day, on a different street, you find another $10 bill. The total amount of money found is the same View Details

Keywords: by Deepak Malhotra

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

stakeholders, have your voice articulated. In the end you might not get everything you desire. But I come to you, I talk to you, I find out. The technique I might use will differ from culture to culture.... View Details

Keywords: by Martha Lagace

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

promotions are few and far between. Pay differences add up. Workers in the top firms for compensation earn almost 2.5 times more than their peers in the same roles at the worst... View Details

Keywords: by Pamela Reynolds

25 Oct 2010
HBS Case

Tesco’s Stumble into the US Market

Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For... View Details

Keywords: by Sean Silverthorne; Retail

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

company and social impact accelerator adept at organizing campaigns through social media. “I chose these founders for their differences from one another,” Kanter says. “But then I saw how many similarities there were View Details

Keywords: by Carolyn DiPaolo

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

studies support an economic idea known as Tournament Theory, which says that as pay differences between job levels increase, the value of receiving a promotion also rises—spurring employees to put in more... View Details

Keywords: by Dina Gerdeman

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

inbound call center, working in six divisions selling different digital services, such as cable TV packages, cellular phone plans, and internet connectivity services. The researchers learned of an impending... View Details

Keywords: by Rachel Layne

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

No one defines the word “effective,” and I think it's led to a lot of different views and opinions about what that means. Over time, companies are becoming more sophisticated, and prosecutors are also becoming more sophisticated View Details