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  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

get "more bang for their buck" from their board members' time? The answer to all three questions is yes—if what a company expects of its board members is redefined and if the meeting process is... View Details
Keywords: by Robert S. Kaplan
  • Career Coach

Ellen Harris

Ellen (HGSE ’86) is the Director of Outward Bound Professional/Facilitator at Thompson Island Outward Bound Professional where she is responsible for business development and corporate team View Details
Keywords: Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 01 Jun 2018
  • News

Case Study: Tip the Scale

purchase monthly shares by weight, rather than à la carte, resulting in a fulfillment process that is “relatively complex and pretty unique,” Cummings says. Every order—with 5 to 30 items, selected from 100... View Details
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

But with few exceptions, organizational structure has failed to keep up with other market-fueled technological innovation. As a result, a lot of companies are stuck in a structure rut, and aren’t operating as smoothly as they could be.... View Details
Keywords: by Carmen Nobel
  • Profile

Nikki Skovran

In her varied career to date, Nikki Skovran has applied her talents to processes and product lines at Proctor & Gamble — and to the pursuit... View Details
Keywords: Nonprofit / Government; Consulting; Entrepreneurship
  • March 1992 (Revised April 1995)
  • Teaching Note

BMW: The 7-Series Project (A), Teaching Note

By: Gary P. Pisano
Teaching Note for (9-692-083). View Details
Keywords: Projects; Competency and Skills; Production; Quality; Product Development; Growth and Development Strategy; Decisions; Management Practices and Processes; Luxury; Auto Industry
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  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

firm. It also helped employees start 1,000 new companies and replaced jobs in communities where Nokia was a major employer. One-third of all mobile phone sales between 2011 and 2012 came from new View Details
Keywords: Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

and practices, or to product developments in complementary industries."14 However, another leading strategist, Igor Ansoff, argued that Levitt was asking companies to take... View Details
Keywords: by Pankaj Ghemawat
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

entirely on faraway academics and organizations to solve local problems. This frustrates Ashraf, who for more than a decade has studied behavioral economics in the context of developing countries. She... View Details
Keywords: by Carmen Nobel; Education; Health
  • Profile

Joe Khoury

countries in Asia, Latin America and Europe and got exposure to more than 500 different cases. In less than two years, HBS has offered all possible resources to help me start a business View Details
Keywords: Entrepreneurship; Consulting; Investment Banking
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

workshop." Over the past 10 to 15 years the object of management attention has widened to include the care itself. With the development of generally accepted standard processes we have become able to... View Details
Keywords: by Martha Lagace; Health
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

that lead people to feel more or less safe speaking up: individual differences and contextual factors. Individual differences include personality dispositions such as one's level of extraversion or proactivity, or one's View Details
Keywords: by Sarah Jane Gilbert
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

nuanced relation between firm PC and SEC oversight than previously suggested. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52543 Assessing the Quality of Quality Assessment: The Role of Scheduling By: Ibanez,... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

their answers to questions you haven't even asked them." In one-on-one interviews with customers, Zaltman uses a process he describes as metaphor elicitation to get at the beliefs, emotions, intentions, View Details
Keywords: by Jean Ayers
  • June 2023 (Revised March 2024)
  • Case

Creating World-Class Board Governance at SECO

By: Krishna G. Palepu and Emer Moloney
In Spring 2023, SECO CEO Massimo Mauri had the ambition to grow the €200 million revenue technology company to a €1 billion company by 2030. Founded in Italy in the 1970s, the family-owned company had gone through a period of growth and internationalization,... View Details
Keywords: Family Business; Business Model; Acquisition; Business Growth and Maturation; Talent and Talent Management; Customer Focus and Relationships; Engineering; Governance; Corporate Governance; Governing and Advisory Boards; Growth and Development Strategy; Compensation and Benefits; Retention; Innovation and Invention; Technological Innovation; Going Public; Strategic Planning; Business and Shareholder Relations; Business Strategy; Information Infrastructure; Information Technology; Value Creation; Organizational Change and Adaptation; Industrial Products Industry; Industrial Products Industry; Industrial Products Industry; Industrial Products Industry; Industrial Products Industry; Italy; Europe; Germany; United States; China
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  • September 1987
  • Case

Resotech, Inc.

By: Kim B. Clark
Keywords: Product Development; Medical Devices and Supplies Industry
Related
  • September 2017
  • Teaching Note

Dick's Sporting Goods

By: Jose B. Alvarez and Matthew G. Preble
This is the teaching note to accompany Rajiv Lal, Jose B. Alvarez, and Matthew G. Preble, “Dick’s Sporting Goods,” HBS No. 517-007 (Boston, Massachusetts: Harvard Business School Publishing, 2017). View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
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  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and... View Details
Keywords: Martha Lagace
  • 01 Jul 2013
  • Research & Ideas

Crowdfunding a Poor Investment?

through the crowd to lesser-known microfinance borrowers in developing countries. Nanda puts most current crowdfunding platforms such as Kickstarter and Indiegogo in the equivalent of the donation or lending... View Details
Keywords: by Michael Blanding; Financial Services
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

barrier to entry to competitors offering innovative products. What were your main findings about how trust influences the speed at which new ideas and products diffuse in the economy? A: We found that the... View Details
Keywords: by Sean Silverthorne; Service