Publications

January – February 2012
Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber

Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details

Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology

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04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

new research. In fact, social bonding among men may account for more than a third of the gender gap in promotions, according to the working paper The Old Boys’ Club: Schmoozing and the Gender Gap. “I’m not surprised the old boys’ club... View Details

Keywords: by Dina Gerdeman

November 2007 (Revised March 2011)
Case

Mubadala: Forging Development in Abu Dhabi

By: Rawi E. Abdelal and Irina Tarsis

In 2007, Khaldoon Khalifa Al Mubarak, the CEO of Mubadala Development Company (Mubadala), had every reason to be optimistic about the future of his home, Abu Dhabi, one of the emirates comprising the United Arab Emirates (UAE). The tiny, sandy, and dry emirate with a... View Details

Keywords: Development Economics; Economy; Non-Renewable Energy; Globalization; Leading Change; State Ownership; Diversification; Abu Dhabi

07 Jul 2023
News

A Community Hunger Solution with Global Ambitions

Every evening on the streets of Pune, in western India, a 67-year-old man offers food to the people in his community in need of a meal. He’s a community leader in the Robin... View Details

23 May 2018
Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

that gentrification can ruin neighborhoods by forcing out existing businesses that serve the needs of the locals. “We found that changes in the local economy—such as a new coffee shop opening—can predict... View Details

Keywords: by Dina Gerdeman

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

Summing Up Dependency ratios are useful as general indicators of future economic and social health. But they must be managed downward on both a micro and macro basis, in the opinion of the majority View Details

Keywords: by Jim Heskett

01 Dec 2023
News

Action Plan: Life Study

Above: photo by Beth Perkins “There’s an artistic spark in everybody,” says Ted Hartley (MMP 4, 1956). “If you can get rid of that left-brain inner critic, you can explore what will open up in the right-brain side in all of us.” Hartley came to painting a little over a... View Details

Keywords: Julia Hanna

Fast Answer

Patent search: license agreement

although it did not reached the critical mass of sellers and buyers needed to make it a real option for building a market place for patent assets. Tip: you may conduct a quick Google search on patent... View Details

01 Dec 2022
News

Future Vision

metaverse, and quantum-edge computing are just a few examples. In this environment, leaders must understand how to use data for decision-making (and use judgment for data); how to use design-thinking approaches to address unmet needs for... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

2023
Working Paper

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

By: Eva Ascarza, Oded Netzer and Julian Runge

One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in... View Details

Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy

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02 Aug 2007
What Do You Think?

How Will Millennials Manage?

for the use of technology, and sensitivity to needs for work/life balance. This is the predominant collective response from many who responded to this month's topic, "How Will Millennials Manage?"... View Details

Keywords: by Jim Heskett

March 2020 (Revised June 2023)
Case

EyeControl: Inspiring Communication

By: Paul A. Gompers and Danielle Golan

Eye-controlled communication device startup EyeControl was founded in Tel Aviv, Israel in 2016 by cofounders with a shared personal connection to locked-in syndrome—a neurological disorder that left sufferers cognitively sound, yet paralyzed, with the exception of eye... View Details

Keywords: Health Disorders; Communication Technology; Business Startups; Expansion; Finance; Decision Making; Social Enterprise; Medical Devices and Supplies Industry

02 May 2016
Blog Post

5 Facts about Clubs at HBS

to create one of your own. Just in the past year, the HBS Student Senate approved the Boxing & Fitness Club, CODE Club (for those looking to program), Free Enterprise Club, and the Search Fund Club. 3. Many clubs charge membership... View Details

August 2020
Article

Does Spending Money on Others Promote Happiness? A Registered Replication Report

By: Lara B. Aknin, Elizabeth W. Dunn, Jason Proulx, Iris Lok and Michael I. Norton

Research indicates that spending money on others—prosocial spending—leads to greater happiness than spending money on oneself (e.g., Dunn, Aknin, & Norton, 2008, 2014). These findings have received widespread attention because they offer insight into why people engage... View Details

Keywords: Prosocial Spending; Generosity; Well-being; Replication; Happiness; Behavior; Spending

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29 Aug 2005
Research & Ideas

How Organizations Create Social Value

organizations in Latin America and Spain. For good governance you need some degree of overlap between governance and management.— Ezequiel A. Reficco This research will be published in Harvard's David... View Details

Keywords: by Manda Salls

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

July – August 2009
Article

Restoring American Competitiveness

By: Gary P. Pisano and Willy C. Shih

For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's... View Details

Keywords: Competitive Advantage; Value; Production; Innovation and Invention; Product Development; Government and Politics; Social Issues; Management Practices and Processes; Investment; Research and Development; Job Cuts and Outsourcing; Competency and Skills; Service Industry; United States