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Show Results For
- All HBS Web
(7,996)
- People (22)
- News (1,451)
- Research (5,468)
- Events (34)
- Multimedia (33)
- Faculty Publications (3,645)
- November 1995 (Revised March 2004)
- Case
Massachusetts General Hospital: CABG Surgery (A)
By: Steven C. Wheelwright and James Weber
A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
Wheelwright, Steven C., and James Weber. "Massachusetts General Hospital: CABG Surgery (A)." Harvard Business School Case 696-015, November 1995. (Revised March 2004.)
- 05 Aug 2008
- First Look
First Look: August 5, 2008
important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it better to develop an entirely... View Details
Keywords: Martha Lagace
- 01 Sep 2005
- News
Perfection’s Price
Kaplan realized he had made a classic entrepreneurial mistake. He let his quest for perfection get in the way of progress. “We thought we could find the perfect location, get the right costs, the right cotenants, and the right demographics. You’d be surprised how hard... View Details
- 04 Dec 2014
- News
Hacking Health Care
way: a project leader pinpoints problem areas and organizes a hackathon that is attended by an audience of 200 to 300 participants. Doctors and nurses on the front line engage with software developers who are eager to break through the... View Details
Keywords: Jill Radsken
- 01 Feb 1999
- News
Social Enterprise Forum Discusses Strategy
The gathering provided a unique opportunity for collaboration between those on the front lines of nonprofit organizations and those on the cutting edge of this nascent field in academia. About one-fourth of the 55 forum participants were... View Details
- 01 Jun 1997
- News
Thomas C. Høegh
Northwestern University, he returned home, cofounded a production company, and, as artistic director, gained a reputation for cutting-edge performances of both new and traditional material for radio, television, and the stage. In 1994, he... View Details
Keywords: Garry Emmons
- Web
Field Course: Startup Operations - Course Catalog
iteration, metrics that matter and developing a product and operations roadmap. Establishing The Startup Organization: Structuring early teams and the processes by which to operate your business. Topics will include: Who to hire and when... View Details
- November 1999 (Revised March 2000)
- Case
Florida Department of Citrus
By: Ray A. Goldberg, Carin-Isabel Knoop and David Benedict Pearcy
The Florida Department of Citrus (FDOC) is a state agency responsible for the welfare of the Florida citrus industry. This case describes the FDOC's efforts to turn around grapefruit juice consumption. Using a health message, Dan Santangelo, the FDOC's new director,... View Details
Keywords: Marketing Strategy; Organizational Change and Adaptation; Change Management; Management Teams; Product Marketing; Demand and Consumers; Food and Beverage Industry; Florida
Goldberg, Ray A., Carin-Isabel Knoop, and David Benedict Pearcy. "Florida Department of Citrus." Harvard Business School Case 900-009, November 1999. (Revised March 2000.)
- September 1993 (Revised June 1994)
- Case
Hewlett-Packard: Singapore (A)
In the over 20 years since Hewlett-Packard (HP) set up a manufacturing site in Singapore to produce calculators, HP has invested managerial talent and resources in developing its licensor into a technology development partner. The case details the growth of high-volume... View Details
Keywords: Information Technology; Multinational Firms and Management; Market Entry and Exit; Competency and Skills; Research and Development; Cross-Cultural and Cross-Border Issues; Product Development; Computer Industry; Singapore
Leonard, Dorothy A. "Hewlett-Packard: Singapore (A)." Harvard Business School Case 694-035, September 1993. (Revised June 1994.)
- 01 Mar 2023
- News
Action Plan: Casting Call
sure to find time for his passion: fly-fishing. It was on a work trip about 50 years ago that he was introduced to the sport. Using weighted line and an artificial fly (mimicking everything from a newly hatched mayfly to a grasshopper),... View Details
Keywords: Julia Hanna; hobbies; balance; meaning; longevity; aging; Paper Manufacturing; Manufacturing
- 20 Feb 2020
- Blog Post
Know Your Audience – Recruiting HBS Students for Technology
companies students are interested in as well, from startups to high growth to the Fortune 500. Product management continues to be a popular functional area for students eager to use their general View Details
Keywords: Technology
- 27 Jul 2020
- Blog Post
HBS Summer Fellows Respond to COVID-19
response. The Social Enterprise Initiative connected with some of the fellows to hear more about their work this summer and going forward. WHAT ARE YOU WORKING ON THIS SUMMER? Christine Keung and Reggie Smith (MBA 2020), Small Business Administration: The SBA is on the... View Details
- 01 Sep 2004
- News
Steve Barger (MBA 1974)
world was so different then — no cell phones, software, biotech, or espresso. It’s sure to change as much for today’s graduates, with opportunities to create products and services not yet imagined. When I graduated I took a job consulting... View Details
- May 2016 (Revised November 2018)
- Supplement
Moleskine (B)
By: Ryan Raffaelli, Raffaella Sadun and Kathy Qu
This case discusses the decisions and outcomes of CEO Arrigo Berni and founder Maria Sebregondi that the Moleskine (A) case laid out. View Details
Keywords: Creative Industries; Brand Building; Digital Innovation; Digital Services And Strategy; Process Improvement; Organization Change And Adaptation; Culture; Identity Construction; Growth and Development Strategy; Leadership; Organizational Change and Adaptation; Technological Innovation; Creativity; Brands and Branding; Consumer Products Industry
Raffaelli, Ryan, Raffaella Sadun, and Kathy Qu. "Moleskine (B)." Harvard Business School Supplement 716-464, May 2016. (Revised November 2018.)
- Web
Meet the Team | Information Technology
Chobani. Before joining HBS, she ran a successful video production and media management company for many years, serving a range of corporate, nonprofit, and educational clients. Ruth also has a background in... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
They haven't encroached much on each other's territory. Part of the reason is that it's very expensive to go beyond their markets. If you’re an airline, you’re buying airplanes. Building and owning hotels is expensive. If you’re Boston Duck Tours, View Details
- June 2000
- Case
Lifeline Systems, Inc. (A)
By: H. Kent Bowen and Marilyn Matis
Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly... View Details
Keywords: Health Care and Treatment; Product Marketing; Sales; Problems and Challenges; Growth and Development Strategy; Managerial Roles; Service Operations; Information Infrastructure; Age; Service Delivery; Restructuring; Crisis Management; Health Industry; Service Industry
Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (A)." Harvard Business School Case 600-099, June 2000.
- September 2000
- Teaching Note
MarketSoft TN
Teaching Note for (9-800-069). View Details
- March 1999 (Revised June 2004)
- Case
Keurig
By: Paul W. Marshall and Jeremy Dann
Nick Lazaris becomes Keurig's third CEO in three years, after one founder was fired and the other decided to leave the company. He inherits a company that has made several abortive attempts to launch its new coffee brewing system. Now, problems with crucial suppliers... View Details
- 01 Sep 2004
- News
A Market-Based Prescription
The Bulletin caught up with HBS professor Regina E. Herzlinger this summer as she was en route to Nashville to accept the 2004 Healthcare Financial Management Association Board of Directors’ Award. The prestigious honor recognizes thought... View Details