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  • All HBS Web  (10,258)
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Show Results For

  • All HBS Web  (10,258)
    • People  (19)
    • News  (2,565)
    • Research  (5,808)
    • Events  (63)
    • Multimedia  (188)
  • Faculty Publications  (4,588)
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  • 25 Feb 2020
  • News

Task Force

Above: At Zubale, Monroy (left) and Campbell connect independent contractors with merchandising tasks. (photo by Rodrigo Ceballos) Allison Campbell and Sebastian Monroy (both MBA 2018) met on their first day of classes at HBS. Members... View Details
Keywords: Julia Hanna; gig economy; Retail Trade
  • Web

William R. Kerr | About

new ventures and transformations for profitable growth. He also advises governments about investments in the innovative capacities of their nations. Bill and his family live in Lexington, MA. They enjoy... View Details
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

“Some companies have reacted [to the spread of coronavirus] by laying off staff and closing their doors, hunkering down and waiting for the storm to pass. Others have decided to pivot. They've come up with View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • Web

Finance & Investing - Business & Environment

Transition Risk Incorporating Climate Risk into Financial Models: Sustainable Finance Innovative Mitigation and Adaptation Strategies Conference Presentations Presentation by Daniel P. Schrag, Harvard University Center for the Environment... View Details
  • 22 Mar 2024
  • Blog Post

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015)

intellectual challenge of chemical engineering and her work in the refinery was a match with only one part of her personality. Yet, she also needed an outlet for her creativity. Nneka knew her next... View Details
  • Web

Sustainable Business Strategy Course | HBS Online

This course is part of the Business in Society and Strategy track. Introduction to Sustainable Business Strategy ENROLL NOW No application needed for our certificate programs. Start your journey today! Sustainable Business Strategy $1,850... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • Web

HBS - The year in Review

2021 Annual Report From The Dean Financials PDF Downloads Archive The Year in Review The 2020–21 fiscal year was one of innovation and adaptation. While the pandemic disrupted lives and activities around the... View Details
  • Web

HBS - Financials | Supplemental Financial Information

gifts can be spent immediately, they have a significant impact on cash from operations and, therefore, the School's ability to capitalize on emerging strategic opportunities. For example, current use giving has enabled the School to enhance the Harvard View Details
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • Web

U.S. Steel | Baker Library | Bloomberg Center | Harvard Business School

converging public relations, marketing, and social media, the United States Steel Corporation Photographs collection at Baker Library provides a window into the corporation’s innovative use of photography... View Details
  • Web

Recruiting Partners - Health Care

Ascensia Diabetes Care Ask Big Questions AstraZeneca athenahealth ATI Physical Therapy | Advent International Portfolio Company Atlantic Council Augmedix Inc. Autism Spectrum Therapies Avenue Pacific AVIA Axcella Health B Bain & Co. Bank View Details
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

people to do senior managers all want innovation and risk taking in principle, but they don't have ways of measuring and evaluating it in the short term. So focus generally wins in larger, well-established... View Details
Keywords: by James Heskett
  • Web

Entrepreneurial Support - Business & Environment

may want to become extreme innovators inside government at some point themselves. The cases feature a broad range of contemporary technology applications, and the course may be View Details
  • Web

McCollum Center | About

renamed Conoco, was a multinational energy conglomerate with assets of $2.3 billion. Conoco’s growth stemmed largely from McCollum’s innovative and expansive business strategy, which led to exploration View Details
  • Web

Payment and Financial Aid - HBS Online

credential programs. Grants are not available for the Credential of Leadership, Impact, and Management in Business (CLIMB) , the Credential of Digital Innovation and Strategy ,... View Details
  • Research Summary

Managing Processes

David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
  • 04 Apr 2023
  • Blog Post

Maersk’s Journey to Decarbonize Shipping

In January 2023, Professors Willy Shih and Mike Toffel led more than 40 HBS MBA students on site visits to witness the energy transition and innovative sustainable production activities throughout Denmark and the Netherlands, in their new... View Details
  • Web

Understanding Entrepreneurial Opportunity in Kazakhstan - Global Activities 2020

evolving challenges and opportunities for innovative business models like Kaspi.kz.” More on Middle East & North Africa Approaching Business with an Artistic Eye Yazan Halwani (MBA 2020) pursued an HBS MBA to gain the business skills he... View Details
  • Web

MBA Program - Alumni

Giving MBA Program Giving MBA Program Enhance Learning Ensure a transformational educational experience The MBA Program is the cornerstone of HBS’s educational offerings. Ongoing innovation in teaching and... View Details
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