Publications

19 May 2020
News

Never Go Back To The Office

06 Jan 2021
Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

Months of binge watching, doom scrolling, home schooling, and stress eating have left many people more determined than ever to start a new fitness regimen in January. Even a global pandemic that is closing gyms and keeping people indoors... View Details

Keywords: by Danielle Kost

25 Jan 2019
Blog Post

Not Waiting for Progress: Diversity and Inclusion in the Film Industry

dot-com boom, we’ve all seen that you can be an outrageously successful CEO while still in your twenties.” In his current role as CEO of the Los Angeles–based consulting firm Big Answers, Diamond helps clients in business and entertainment who want to generate View Details

23 Mar 2020
Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

including a 20-article investigative series in the New York Times that discovered similar cases at other hospitals. The US Food and Drug Administration (FDA) started investigations of the CT devices, dozens of patients joined in a... View Details

Keywords: by Michael Blanding; Health; Medical Devices & Supplies

28 Apr 2020
Blog Post

A Crash Course in Saving a Family Business

Jiyoon Han (MBA 2021) is getting a taste of what it’s like to be a case protagonist—learning how to pivot while measuring unforeseen challenges against new opportunities. When news broke in March about how... View Details

August 2023 (Revised February 2024)
Case

Toby Norman: Is Passion Enough for Simprints to Thrive?

By: Jon M. Jachimowicz, Amram Migdal and Max Hancock

As co-founder and CEO of Simprints—a social enterprise with the mission to “transform the way the world fights poverty"—Toby Norman was at a crossroads. His organization had developed ground-breaking technology used to verify aid delivery, reached more than 2.5 million... View Details

Keywords: Mission and Purpose; Motivation and Incentives; Social Enterprise; Employees; Growth and Development Strategy

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

several years ago to encourage frontline employees to develop “deeper” relationships—defined by the number of the bank’s services utilized--with existing customers. However, the goals on which the incentives were based were so daunting that they raised the temptation... View Details

Keywords: by James Heskett; Banking

June 2012 (Revised August 2013)
Case

Driving Towards a Disruption?

By: Willy Shih and William Noble

As Clayton Christensen drove to the studio to deliver an online executive education class, he pondered the future of management education. How big a threat did online degree programs, corporate universities, and other innovations in the delivery of management training... View Details

Keywords: Disruptive Technology; Performance Trajectories; Disruptive Innovations; Business Education; Business School; Internet And Online Services Industries; Disruptive Innovation; Higher Education; Corporate Strategy; Internet; Performance; Education Industry; Boston

28 Oct 2013
Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

reactions in the markets for funding, talent, partners, and meaning. Evolving commitments have always been central to entrepreneurial success. Leaders of new organizations have never been able to see very far into the future. They have... View Details

Keywords: by Joseph L. Badaracco

June 2020
Case

Agile Consumer Product Innovation with Alibaba's Tmall Innovation Center

By: William R. Kerr, Daniel O'Connor and James Palano

Consumer products companies were beset by changes on all sides during the 2010s. Customers were increasingly turning to ecommerce platforms rather than shopping in-store. Meanwhile, nimble, digitally-savvy competitors were gaining market share by capitalizing on the... View Details

Keywords: Future Of Work; Retail; Ecommerce; Alibaba; Consumer Products; Innovation; Innovation and Invention; Product Development; Consumer Behavior; E-commerce; Consumer Products Industry; Retail Industry; China

January 2025
Supplement

Go Mobile: Aligning District Managers and Store Teams (B)

By: Tatiana Sandino and Samuel Grad

In January 2025, Modi reflects on the past decade of Go Mobile and looks ahead to new growth strategies. View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Organizational Structure; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Growth and Development Strategy; Telecommunications Industry; India

24 Feb 2014
News

Uncovering Racial Discrimination in the ‘Sharing Economy’

06 Feb 2014
News

PSUs could be engaged in CSR more productively

September 2002 (Revised March 2003)
Technical Note

Technical Note on Equity-Linked Consideration, Part 2: Announcement Effects

By: Carliss Y. Baldwin

The announcement of merger or acquisition conveys new information to the capital markets. Shareholders and portfolio managers assess the news and trade on the basis of their new appraisals of value. Thus, from the actual Pstks of the two companies one can infer from... View Details

Keywords: Announcements; Price; Acquisition; Business and Shareholder Relations

Find at Harvard

May 1997 (Revised March 1998)
Case

Teradyne: Managing Strategic Change

By: Joseph L. Bower

Three cases deal with the introduction of a new product to Teradyne's line of semiconductor test equipment. This case provides historic and administrative background for the other two cases. Teradyne: The Aurora Project deals with the problems facing the head of a... View Details

Keywords: Business Startups; Change Management; Business or Company Management; Market Entry and Exit; Product; Problems and Challenges; Competitive Strategy; Corporate Strategy; Technology

Find at Harvard

21 Jul 2021
News

The Case for Scheduling Everything

February 1974 (Revised August 1985)
Case

Bougainville Copper Ltd. (B)

Provides details of the mining agreement between Bougainville Copper and the government of Papua New Guinea; some historical, cultural, social, political, and economic information on Papua New Guinea; and historical and financial information on Bougainville Copper.... View Details

Keywords: Negotiation Preparation; Agreements and Arrangements; Mining; Business and Government Relations; Mining Industry; Oceania

23 Aug 2010
News

Atlantic R&D loans remain largely unpaid

April 1995 (Revised January 2003)
Case

Anasazi Exclusive Salon Products, Inc.

By: William A. Sahlman and Jason Green

Anasazi, a hair-care products start-up based in the Midwest, is having growing pains as it tries to develop a new distribution model for the professional hair salon industry. The company has completed several rounds of venture financing but, to continue, needs to raise... View Details

Keywords: Business Startups; Financial Condition; Venture Capital; Financial Strategy; Financing and Loans; Expansion; Planning; Fashion Industry; Iowa