Publications

November 2008 (Revised February 2010)
Case

CBS and Online Video

By: Dennis A. Yao, Francisco Pizarro Beleza Rodrigues Queiro and Julia Rozovsky

In late March 2007, CBS faces an important decision about its online video strategy. A just-announced joint online distribution venture between NBC Universal and News Corporation (Fox) is the impetus for this decision. Should CBS join forces with this new venture, come... View Details

Keywords: Joint Ventures; Distribution; Business Strategy; Competitive Strategy; Cooperation; Online Technology; Media and Broadcasting Industry

March 1981 (Revised February 1993)
Case

Hank Kolb, Director, Quality Assurance

By: Frank S. Leonard and W. Earl Sasser

Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to... View Details

Keywords: Leadership; Product; Organizational Culture; Problems and Challenges; Quality; Attitudes; Complexity

06 Nov 2014
News

Smartwatches: Wave of future or slave to past?

09 Dec 2019
News

ESG Notebook: 6 Practical Approaches To Increasing Corporate Sustainability

03 Jul 2012
First Look

First Look: July 3

and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered... View Details

Keywords: Sean Silverthorne

June 2000
Case

Rebirth of the Swiss Watch Industry, 1980-1992 (A)

By: Michael L. Tushman and Daniel Radov

The Swiss watch industry has been devastated by new entrants from Asia in the low- and mid-priced watch segments. Japanese and Hong Kong firms have used quartz technology to lower costs dramatically. Nicolas Hayek, president of a Swiss consulting firm, is asked to help... View Details

Keywords: Information Technology; Product Development; Organizational Structure; Change Management; Alignment; Product Positioning; Brands and Branding; Management Teams; Apparel and Accessories Industry; Consumer Products Industry; Switzerland

December 2022 (Revised May 2023)
Case

Iberdrola: Leading the Energy Revolution

By: Juan Alcácer and Emer Moloney

At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and... View Details

2022
Book

Complicit: How We Enable the Unethical and How to Stop

By: Max H. Bazerman

It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of... View Details

Keywords: Complicity; Enabling; Ethics; Behavior; Personal Characteristics; Society

Find at Harvard

June 1989 (Revised May 1993)
Case

Rossin Greenberg Seronick & Hill, Inc. (A)

By: John A. Quelch

Rossin Greenberg Seronick & Hill (RGSH), a New England advertising agency, was keen to secure the account of Microsoft Corp. The case describes the bid for the account, which included the submission of a "flier" referring to knowledge of a competitor's plans, as a... View Details

Keywords: Ethics; Marketing; Advertising; Advertising Industry; New England

Web

Develop Your Career Vision - Alumni

employers, preparing for an interview or exploring new industries, research is a critical part of any successful job search. Whether you are creating a target list of employers, preparing for an interview or exploring View Details

20 Aug 2014
Research & Ideas

Dragging Patent Trolls Into the Light

a significant number of non-practicing entities acquire patents for the sole purpose of coercing companies, mostly technology firms, into paying licensing or settlement fees (whether justified or not). Are NPEs friend or foe? New research... View Details

Keywords: by Michael Blanding; Legal Services

January 2018 (Revised March 2018)
Case

Lagunitas Brewing Company

By: Joshua Margolis, Allison Ciechanover and Jeff Huizinga

The CEO of a California-based craft brewery manages new partnership with—and potential acquisition by—industry giant Heineken. View Details

Keywords: Culture; Non-profit; International; Organizational Behavior; Food; Leadership; Mergers and Acquisitions; Organizational Culture; Management; Partners and Partnerships; Technology Industry; Food and Beverage Industry; United States

April 1993 (Revised January 2011)
Background Note

Note on Store Location

By: David E. Bell and Jose B. Alvarez

Reviews some basic issues to be considered in selecting a new location for a retail store. View Details

Keywords: Business Divisions; Geographic Location; Expansion; Retail Industry