Performance - Publications - Faculty & Research

25 Jul 2011
Research & Ideas

How Disruptive Innovation is Remaking the University

institutions. They have the capacity to determine their own fate and in so doing take the indispensable university to new heights. In performing that critical task, they must understand not only current realities, especially the threat of... View Details

Keywords: by Clayton M. Christensen & Henry J. Eyring; Education

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

the negatively performing hospitals engaged in low levels of activity, but one poorly performing hospital in particular caught Tucker's eye. This institution had high levels of activity when it came to... View Details

Keywords: by Julia Hanna; Health

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

to a particular job, rating the importance of each. After considering this information, the learning team created an "offshorability rating" between 0 and 100 for each of its assigned occupations, with a rating of 100 indicating that the task (such as data entry, for... View Details

Keywords: by Julia Hanna

Web

1.16 Student Educational Records | MBA

support or other duties. "Harvard officials" include: Faculty Administrators Clerical employees Professional employees Harvard University Health Services staff members Harvard University Police Department officers Agents of the University, such as independent... View Details

01 Mar 2009
News

A New Approach to Health-Care Reform

approach not just to insurance and reimbursement, but also to the places where medical services are delivered, the way we use technology, the way pharmaceuticals are developed, the way we educate medical professionals, and who performs... View Details

Keywords: Deborah Blagg; Health, Social Assistance

01 Oct 2001
News

Making a World of Difference

comes from ticket and concession sales, compared with the standard 50 percent of most performing arts organizations. With numerous public outreach programs, the Big Apple, adds Slifka, "is both an incredibly successful View Details

Keywords: Young, Susan; Management of Companies and Enterprises; Management

August 2023 (Revised March 2024)
Case

Arla Foods: Data-Driven Decarbonization (A)

By: Michael Parzen, Michael W. Toffel, Susan Pinckney and Amram Migdal

The case describes Arla’s history, in particular its climate change mitigation efforts, and how it implemented a price incentive system to motivate individual farms to implement scope 1 greenhouse gas emissions mitigation measures and receive a higher milk price. The... View Details

Citation

Educators

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September 2020 (Revised September 2021)
Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details

Citation

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Mar 2012
Article

How to Make Finance Work

Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by... View Details

Portrait Project

Ross Galloway

mental illness and driven him to this (thank God) unsuccessful suicide attempt. Every day since, I’ve wondered what I could have done differently. I always settle on: deeper listening. Despite continued strong performance at work, Dad was... View Details

Career Coach

Joe Blair

than 30 early or mid-stage startups while at firms like Obvious Ventures, Chrysalix Energy Venture Capital, and Cota Capital. Prior to his career in venture capital, Joe was an engineer with the energy performance contracting division of... View Details

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

and help build a better world while we are still striving to deliver high performance for the enterprise. Managing that tension is difficult." HBS invited the executives to the second Higher Ambition CEO Leadership Conference, held... View Details

Keywords: by Dina Gerdeman

30 Oct 2007
First Look

First Look: October 30, 2007

PublicationsManaging School Districts for High Performance: Cases in Public Education Leadership Authors:Stacey Childress, Richard F. Elmore, Allen Grossman, and Susan Moore Johnson, editors Publication:Cambridge: Harvard Education Press, 2007 Abstract Managing School... View Details

Keywords: Sean Silverthorne

22 Aug 2006
First Look

First Look: August 22, 2006

of athletic footwear, should respond to Adidas' planned acquisition of Reebok—a transaction that would join the second- and third-largest companies in the industry. Highlights the unique aspects of New Balance's strategy—focusing on fit and View Details

Keywords: Martha Lagace

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

care, value is determined by how well the needed set of skills and functions come together. In surgery, for example, value depends on not only the surgeon but also the anesthesiologist, the nurses, the radiologist, the skilled technicians, and others, all View Details

Keywords: by Michael E. Porter; Health

30 Oct 2005
Research & Ideas

Tuning Jobs to Fit Your Company

exhibit "The Four Spans" provides a summary.) The span of control. The first span defines the range of resources—not only people but also assets and infrastructure—for which a manager is given decision rights. These are also the resources whose View Details

Keywords: by Robert Simons

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

terms of not only financial performance but management practices and reputation in the community. The result of her efforts is the MBA elective course Globalization, Culture, and Management. According to Paine, as students examine the... View Details

Keywords: by Judith A. Ross

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

coffee. Preparing the Self for Team Entry: How Relational Affirmation Improves Team Performance Despite their potential to perform at high levels and make decisions that are better than those of individual... View Details

Keywords: by Carmen Nobel

02 Feb 2007
What Do You Think?

Is There Too Little “Know Why” In Business?

can be found in: (1) discovery, the challenge of adventure and innovation characterized by dot-com entrepreneurs willing to work 24/7 in search of the new or unknown, (2) excellence, in which high standards are not compromised for short-term View Details

Keywords: by Jim Heskett

01 Apr 1999
News

Q & A: Confronting New Technologies: When Doing Right Is Wrong

focus instead on improving the performance of existing products - what I call sustaining technologies. For this reason, good companies have little difficulty succeeding in sustaining innovation - even radical innovation. If their... View Details

Publications