Publications

Educators

June 2001 (Revised February 2005)
Background Note

Creative Destruction of Industrial Age Management Principles and Creative Construction of Information Age Management Principles

By: Richard L. Nolan

Traces the creative destruction of industrial age management principles and creative construction of new management principles more appropriate for the information age. Includes self-administered questionnaire to permit managers to assess the status of the... View Details

Keywords: Transformation; Disruptive Innovation; Goals and Objectives; Management Analysis, Tools, and Techniques; Personal Development and Career; System; Information Technology

January 2007
Teaching Note

Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance (TN)

By: Nancy F. Koehn

Teaching Note to 803127. View Details

Keywords: Leadership Style; Entrepreneurship; Personal Development and Career; Moral Sensibility; Groups and Teams; Managerial Roles; Crisis Management; Goals and Objectives; Antarctica

15 Dec 2017
News

Patient-Powered Precision

13 Feb 2025
Blog Post

IFC India 2025: The Coal Dichotomy: Balancing Economic Growth and Decarbonization in India

of sustainability efforts, decarbonization, and net zero in the context of a broader development agenda. The class culminated in a series of site visits in January 2025 in Mumbai View Details

Article

Scale and Scope in Drug Development: Unpacking the Advantages of Size in Pharmaceutical Research

By: Rebecca Henderson and Iain Cockburn

Keywords: Research and Development; Health; Size

07 Apr 2022

Virtual Venture into Management (VVM) and Summer Venture in Management Program (SVMP) Overview

This webinar will give college students the opportunity to learn more about HBS’ 3-day online program, Virtual Venture into Management (VVM), and its 5-day residential program, Summer Venture in Management... View Details

05 Sep 2024
Blog Post

District Heating in Denmark: How Fjernvarme Fyn fuels an integrated and sustainable future

we have been impressed with all the thoughtful planning, foresight, and innovation we have seen on our field trip through Denmark and the Netherlands and have View Details

2009
Case

Course Materials for: Being a Leader and the Effective Exercise of Leadership--An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

Keywords: Leadership Development; Personal Development and Career

SSRN

08 May 2015
News

A new view of the cost of equity and capital requirements for banks

possibly substantial downside of heightened capital requirements. “Over the last 40 years, lower risk banks have higher stock returns on a risk-adjusted or even a raw basis, consistent with a stock market anomaly previously documents in non-financial firms View Details

June 2016
Teaching Note

HubSpot: Lower Churn through Greater CHI

By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh

HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details

Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States

September 2019 (Revised May 2021)
Case

pymetrics: International Expansion

By: John R. Wells and Benjamin Weinstock

In August 2018, pymetrics, a solution offering neuroscience-based recruiting tests, closed a $40 million funding round that valued the business at $160 million. Over 60 companies around the globe were using pymetrics tests in their recruiting process, including... View Details

Educators

2008
Working Paper

The Contingent Nature of Public Policy and Growth Strategies in the Early Twentieth-Century U.S. Banking Industry

By: Christopher Marquis and Zhi Huang

While effects of public policy are one of the foundations of organizational theory, less explored is how these effects may depend on other external environmental factors. We focus on how policy is a necessary, but not sufficient, condition to understand the growth... View Details

Keywords: Banks and Banking; Business History; Growth and Development Strategy; Business and Government Relations; Banking Industry; United States

Web

General Management Programs

January 2023
Article

Psychological Safety Comes of Age: Observed Themes in an Established Literature

By: Amy C. Edmondson and Derrick P. Bransby

Since its renaissance in the 1990s, psychological safety research has flourished—a boom motivated by recognition of the challenge of navigating uncertainty and change. Today, its theoretical and practical significance is amplified by the increasingly complex and... View Details

Keywords: Safety; Risk and Uncertainty; Leadership; Working Conditions; Research; Performance; Learning; Organizational Culture

Article

When Talk Is "Free": The Effect of Tariff Structure on Usage Under Two- and Three-Part Tariffs

By: Eva Ascarza, Anja Lambrecht and Naufel Vilcassim

In many service industries, firms introduce three-part tariffs to replace or complement existing two-part tariffs. In contrast with two-part tariffs, three-part tariffs offer allowances, or “free” units of the service. Behavioral research suggests that the attributes... View Details

Keywords: Pricing; Nonlinear Pricing; Discrete/continuous Choice Model; Three-part Tariffs; Free Products; Price; Consumer Behavior; Analysis; Learning; Risk and Uncertainty

April 2015 (Revised December 2018)
Case

Steve Jobs: Leader Strategist

By: Cynthia A. Montgomery and David B. Yoffie

Strategically, Steve Jobs got it brilliantly right some times and terribly wrong other times. This case examines Jobs' development as a leader strategist over the course of his entire career. The successes and failures of Apple, NeXT, and Pixar are used to probe the... View Details

Keywords: Strategist; Steve Jobs; Apple; Leadership; Competitive Advantage; Personal Development and Career; Strategy

Educators

Web

Improving the Local & Regional Business Environment - Institute For Strategy And Competitiveness

institutions, infrastructure, and regulatory framework. More about economic development and competitiveness The diamond Model Strong clusters, strong communities Building a... View Details

Feb 15 2018
Testimonial

Exploring the Human Element of M&A

2018
Working Paper

Class Matters: The Role of Social Class and Organizational Sector in High-Achieving Women's Legitimacy Narratives

By: Judith A. Clair, Rachel D. Arnett, Katherine Chen, Beth K. Humberd and Kathleen L. McGinn

While prior research recognizes that women struggle to maintain legitimacy for their successes and that self-narratives play a key role in building such legitimacy, theory provides limited insight into how women build legitimacy through their self-narratives. Our... View Details

Keywords: Personal Development and Career; Gender; Success; Diversity; Perception; Situation or Environment