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  • All HBS Web  (10,215)
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  • April 2001
  • Teaching Note

Microsoft Carpoint

By: Jeffrey F. Rayport, Steven Silverman and William A. Sahlman
Teaching Note for (9-898-280). For book only - not listed on case. View Details
Keywords: Competitive Strategy; Internet and the Web; Service Delivery; Partners and Partnerships; Change; Customers; Web Services Industry
Citation
Purchase
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Rayport, Jeffrey F., Steven Silverman, and William A. Sahlman. "Microsoft Carpoint." Harvard Business School Teaching Note 901-028, April 2001.
  • 01 Sep 2003
  • News

Kumar Mahadeva

the Internet, one can collaborate with people halfway around the world throughout the entire business process,” he notes. “That’s one key area we’re focusing View Details
Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

workplace motivator is our natural tendency to measure our own performance against the performance of others. "Traditionally, [the field of] economics has held a very rational view of people, and there's a gigantic amount of literature View Details
Keywords: by Carmen Nobel
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

wide span of influence to figure out how to make the customer happy. One individual doesn’t control all the resources at that company, so that person relies on talking to... View Details
Keywords: by Dina Gerdeman
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

Society to Create Competitive Advantage Harvard Business School Case 307-076 Focuses on the experience of China's largest shirt manufacturer in managing various aspects of government relations in China.... View Details
Keywords: Martha Lagace
  • 31 Jul 2017
  • HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

“It’s focused on a segment—and not an insignificant one—that is a big driver of the economy.” Related Reading: Managing the Family Business: Entrepreneurs Needed for Long-Run Success Five Steps to Better... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 19 Apr 2011
  • First Look

First Look: April 19

McElheran Abstract This paper investigates the relationship between market position and the adoption of IT-enabled process innovations. Prior research has focused overwhelmingly on product innovation and... View Details
Keywords: Sean Silverthorne
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

different levels: technical (can it work?), production (can it be produced?), need (does it address customer needs?), and market (is it big enough to justify the investment?). So managers need to assess at which level the uncertainty and... View Details
Keywords: by Wendy Guild
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Customer Journey provides the playbook for growing and retaining customers in a landscape transformed by digital. Todd Unger, CXO of the American Medical Association, provides a step-by-step guide based... View Details
  • 01 Oct 1997
  • News

L.E. Simmons

HBS, Simmons, who also attended the University of Utah and the London School of Economics, spent two years at First Chicago establishing a corporate finance department that focused on the offshore oil and... View Details
Keywords: Deborah E. Blagg
  • 30 Jul 2012
  • Research & Ideas

How Technology Adoption Affects Global Economies

as the tons of steel produced in blast oxygen furnaces in any given country. Comin focused on intensive margins in his working paper "The Intensive Margin of Technology Adoption," coauthored with Martí... View Details
Keywords: by Carmen Nobel
  • Web

Business Economics Online Course | HBS Online

pricing strategies Benchmark costs compared to competitors through relative cost analysis Apply conjoint analysis to understand what features customers value most Understand the power of network effects to drive demand Identify sources of... View Details
  • Web

Strategy Execution Online Course | HBS Online

profit planning Identify critical performance variables and develop goals, measures, and targets corresponding to them Analyze a range of incentive types and identify the most useful ones for different contexts 5-6 hrs Module 5... View Details
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

Nordisk. At United Technologies, whose products include Carrier air conditioners, Otis elevators, and Pratt & Whitney aircraft engines, a recent integrated report focused on such nonfinancial metrics as... View Details
Keywords: by Staff
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

Kakani and Columbia University professor Adam Sacarny, focuses on another explanation: differences in hospital quality. Hospital care improves, but gaps persist The researchers analyzed about 20 years of... View Details
Keywords: by Michael Blanding; Health
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

shirking) makes people wash more today,” Hussam says. This, Hussam hopes, is the primary takeaway of the study. While the experiment focused on a specific behavior in/among a specific area of India, the... View Details
Keywords: by Carmen Nobel
  • 22 May 2014
  • Other Presentation

Inclusion of Small Business in Value Chains

By: Michael E. Porter
Prerecorded CSV video played as part of the panel "Inclusion of small business in value chains - international experiences," Business Linkages conference. This event was hosted by the leading Brazilian small business development agency, Sebrae, on May 21 and May 22,... View Details
Keywords: Creating Shared Value; Value Chain; Society; Customer Value and Value Chain; Brazil
Citation
Related
Porter, Michael E. "Inclusion of Small Business in Value Chains." Sebrae, São Paulo, Brazil, May 22, 2014.
  • Profile

Brandon Tieu

HubSpot's impending decision of whether to focus on selling to larger enterprise customers or small-medium businesses. The former CEO came to class and explained their rationale to focus View Details
  • 25 Jul 2019
  • Blog Post

Advancing a More Sustainable World with an MBA/MPA-ID

social utility.   I am working this summer with Circulate Capital, an investment fund focused on waste and recycling businesses that fight ocean plastic waste and advance the cause of a circular economy. The... View Details
  • Web

Dillon House | About

Johnson from 1961 to 1965, Dillon focused on trade deficit reduction and on promoting the Kennedy tax program, which called for sweeping cuts to encourage economic growth.... View Details
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