Change Management - Publications - Faculty & Research

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

future, we had to agree on very challenging goals and hold people to their commitments, making schedules, managing within budgets, and achieving sales and profit goals. Surprising as it may seem, this had not been done before. This meant... View Details

Keywords: by Bill George

01 Mar 2005
News

Faculty Research Online

directly to consumers. Do physicians take notice? Professor Emeritus Alvin Silk and Harvard’s Joel Weissman discuss a recent study. The Changing Roles of Doctors and Patients Richard Bohmer, a physician as well as an HBS assistant... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

January 2025 (Revised March 2025)
Case

Creating Value by Splitting Aster: Can One Minus One Equal Two?

By: V.G. Narayanan and Kairavi Dey

Aster DM Healthcare (Aster), founded by Dr. Azad Moopen in 1987, is a prominent healthcare conglomerate with operations spanning hospitals, clinics, retail pharmacies, and diagnostic centers across India and the GCC. After its 2018 listing on India’s National Stock... View Details

Keywords: Corporate Governance; Corporate Accountability; Leadership; Change Management; Mergers and Acquisitions; Restructuring; Negotiation; Valuation; Health Industry; Asia; India; Middle East; United Arab Emirates

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June 2008 (Revised November 2010)
Supplement

Patient Flow at Brigham and Women's Hospital (B)

By: Anita L. Tucker and Jillian Alexandra Berry

The B Case is an email from the ED Director. He clarifies where the process deviations occurred. View Details

Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts

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April 2024
Article

Model-based Financial Regulations Impair the Transition to Net-zero Carbon Emissions

By: Matteo Gasparini, Matthew C. Ives, Ben Carr, Sophie Fry and Eric Beinhocker

Investments via the financial system are essential for fostering the green transition. However, the role of existing financial regulations in influencing investment decisions is understudied. Here we analyse data from the European Banking Authority to show that... View Details

Keywords: Climate Change; Investment; Governing Rules, Regulations, and Reforms; Energy Sources

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14 May 2012
Research & Ideas

Breaking the Smartphone Addiction

Rather, it is about incremental changes that promise to improve your work-life and your work in ways that make them notably better. Creating Change Where No One Could Even Imagine It I chose to conduct the... View Details

Keywords: by Leslie A. Perlow

17 Oct 2007
Research & Ideas

Why Global Brands Work

bureaucracy in which regional managers exaggerate the need for local adaptations to defend their turf; and a deteriorating market share, financial performance, and stock price. Fords worldwide should have a common look, feel, and brand... View Details

Keywords: by John A. Quelch; Auto

27 Dec 2015
Research & Ideas

The Most Popular Stories and Research Papers of 2015

readers, tell us what you think were the most significant trends, ideas, or management lessons from 2015. Then look ahead to next year. How do you think the 2016 presidential election will change the... View Details

01 Oct 1999
News

Culture Clash: Exploring Cross Cultural Conflicts in Business

views the challenges she is uncovering as a beginning for coping with cross-cultural conflict. "Astute managers learn about cultures in order to build bridges and bring about changes that will make their... View Details

Keywords: Judith A. Ross

June 2024
Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn

This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details

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Influencing Practice | Social Enterprise | Harvard Business School

One of the primary interfaces between the Social Enterprise Initiative and practitioners is through our open enrollment and custom Executive Education programs offered each year. 1_0fzgdmtm Strategic Perspectives In Nonprofit Management... View Details

10 Mar 2021
Blog Post

COVID Killed the Traditional Workplace

a new work world that will keep employees both happy and productive post-COVID? Several HBS faculty members shared advice to help leaders prepare for the “next normal." Julia Austin: Prioritize face time at the office Managers will have... View Details

Keywords: All Industries

Forthcoming
Article

Corporate Alignment with the EU Taxonomy for Sustainable Activities: First Evidence from Financial Accounting Data

By: Alex Cheema-Fox, Megan Czasonis, Piyush Kontu and George Serafeim

What is sustainable? This question is of paramount importance given the trillions of assets invested according to different sustainability criteria. While until now we have had no standard for answering this question, the European Union's (EU) Taxonomy for sustainable... View Details

Keywords: Financial Accounting; Capital Expenditures; Revenues; Sustainability; Regulation; Accounting; Finance; Climate Change; Environmental Sustainability; Corporate Disclosure; Europe; European Union

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2021
Article

Reflections: Voice and Silence in Workplace Conversations

By: Amy C. Edmondson and Tijs Besieux

We highlight conversations at work as an arena of change. Drawing on and extending the psychological safety literature, we offer a new framework to distinguish between productive and unproductive forms of both voice and silence. The framework’s four... View Details

Keywords: Conversation; Silence; Voice; Psychological Safety; Interpersonal Communication; Quality; Management Practices and Processes; Organizational Change and Adaptation

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01 Aug 2004
Conference Presentation

Achieving Flexibility in NPD: New Processes and New Ways of Organizing

By: Alan MacCormack

Keywords: Product Development; Organizational Change and Adaptation; Management Practices and Processes

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29 Nov 2004
Research & Ideas

Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors

like MIT could not coalesce around DEC, as they did out in Silicon Valley with IBM and Stanford. Perhaps most importantly, our work and more recent work on knowledge diffusion demonstrates that knowledge flows along these collaborative relationships, even years after... View Details

Keywords: by Sara Grant; Publishing

November 1997 (Revised May 2002)
Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman

MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details

Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona

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01 Dec 2006
News

Entrepreneurial Unit Travels to China

success, ten faculty members from the School’s Entrepreneurial Management Unit traveled there last summer for a six-day, three-city series of meetings with dozens of business leaders, educators, and government officials. “The goals of the... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

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May 2003 (Revised May 2009)
Case

ZARA: Fast Fashion

Focuses on Inditex, an apparel retailer from Spain, which has set up an extremely quick response system for its ZARA chain. Instead of predicting months before a season starts what women will want to wear, ZARA observes what's selling and what's not and continuously... View Details

Keywords: Organizational Change and Adaptation; Multinational Firms and Management; Competitive Advantage; Manufacturing Industry; Apparel and Accessories Industry; Retail Industry; Spain

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