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    • All HBS Web  (119,994)
      • Faculty Publications  (3,297)

      Technology and Operations ManagementRemove Technology and Operations Management →

      ← Page 28 of 3,297 Results →
      • February 2022 (Revised March 2022)
      • Case

      National Electric Vehicles Sweden (NEVS): Materializing a Vision

      By: Shane Greenstein and Elena Corsi
      In 2021, the car manufacturer National Electric Vehicle Sweden (NEVS) faced the challenge of securing funding from its investor to launch an innovative mobility solution based on fleets of shared autonomous driving (AD) cars. The system was complex as it required the... View Details
      Keywords: Autonomous Vehicles; Product Design; Sustainable Cities; Transportation Networks; Auto Industry; Sweden; Europe
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      Greenstein, Shane, and Elena Corsi. "National Electric Vehicles Sweden (NEVS): Materializing a Vision." Harvard Business School Case 622-076, February 2022. (Revised March 2022.)
      • 2022
      • Working Paper

      The Disagreement Problem in Explainable Machine Learning: A Practitioner's Perspective

      By: Satyapriya Krishna, Tessa Han, Alex Gu, Javin Pombra, Shahin Jabbari, Steven Wu and Himabindu Lakkaraju
      As various post hoc explanation methods are increasingly being leveraged to explain complex models in high-stakes settings, it becomes critical to develop a deeper understanding of if and when the explanations output by these methods disagree with each other, and how... View Details
      Keywords: AI and Machine Learning; Analytics and Data Science; Mathematical Methods
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      Krishna, Satyapriya, Tessa Han, Alex Gu, Javin Pombra, Shahin Jabbari, Steven Wu, and Himabindu Lakkaraju. "The Disagreement Problem in Explainable Machine Learning: A Practitioner's Perspective." Working Paper, 2022.
      • February 2022 (Revised January 2023)
      • Case

      Huazhu: A Chinese Hotel Giant's Journey of Digital Transformation

      By: Feng Zhu, Yulin Fang, Bonnie Yining Cao and Duan Yang
      Based in Shanghai, China, Huazhu Group, the world’s third-largest hotel operator, was known for its standardized IT system. It helped the company boost efficiency during the COVID-19 pandemic. Chief Digital Officer Xinxin Liu also faced some longer-term challenges:... View Details
      Keywords: Hotel Industry; COVID-19 Pandemic; Labor; Business or Company Management; Emerging Markets; Information Technology; Operations; Strategy; Digital Transformation; Accommodations Industry; China; United States; Singapore; Germany; Hong Kong
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      Zhu, Feng, Yulin Fang, Bonnie Yining Cao, and Duan Yang. "Huazhu: A Chinese Hotel Giant's Journey of Digital Transformation." Harvard Business School Case 622-071, February 2022. (Revised January 2023.)
      • January–February 2022
      • Article

      Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

      By: Ryan Allen and Prithwiraj Choudhury
      How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
      Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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      Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Organization Science 33, no. 1 (January–February 2022): 149–169. ("Best PhD Student Paper" at SMS conference 2020.)
      • 2022
      • Working Paper

      Consumer Reviews and Regulation: Evidence from NYC Restaurants

      By: Chiara Farronato and Georgios Zervas
      We investigate the informativeness of hygiene signals in online reviews, and their effect on consumer choice and restaurant hygiene. We first extract signals of hygiene from Yelp. Among all dimensions that regulators monitor through mandated restaurant inspections, we... View Details
      Keywords: Restaurants; Reviews; Hygiene; Yelp; Regulation; Food; Governing Rules, Regulations, and Reforms; Consumer Behavior
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      Farronato, Chiara, and Georgios Zervas. "Consumer Reviews and Regulation: Evidence from NYC Restaurants." NBER Working Paper Series, No. 29715, February 2022.
      • January 2022
      • Supplement

      Innovation at Uber: The Launch of Express POOL Assignment Solutions Video

      By: Chiara Farronato and Caleb Kwon
      Video Supplement for HBS Case No. 622-053. View Details
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      Farronato, Chiara, and Caleb Kwon. " Innovation at Uber: The Launch of Express POOL Assignment Solutions Video." Harvard Business School Multimedia/Video Supplement 622-704, January 2022.
      • January 2022
      • Teaching Note

      Innovation at Uber: The Launch of Express POOL Assignment Solutions: Comparing Commuting and Non-Commuting Hours

      By: Chiara Farronato and Caleb Kwon
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      Farronato, Chiara, and Caleb Kwon. "Innovation at Uber: The Launch of Express POOL Assignment Solutions: Comparing Commuting and Non-Commuting Hours." Harvard Business School Teaching Note 622-054, January 2022.
      • January 2022
      • Supplement

      Innovation at Uber: The Launch of Express POOL Assignment: Comparing Commuting and Non-Commuting Hours

      By: Chiara Farronato and Caleb Kwon
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      Farronato, Chiara, and Caleb Kwon. "Innovation at Uber: The Launch of Express POOL Assignment: Comparing Commuting and Non-Commuting Hours." Harvard Business School Supplement 622-053, January 2022.
      • 25 Jan 2022
      • Interview

      How Footwear Startup Allbirds Is Decarbonizing Fashion

      By: Michael W. Toffel
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      Toffel, Michael W. "How Footwear Startup Allbirds Is Decarbonizing Fashion." Cold Call (podcast), Harvard Business Review Group, January 25, 2022.
      • January 2022
      • Supplement

      Somatus: Value-Based Kidney Care (B)

      By: Ariel D. Stern, Robert S. Huckman and Sarah Mehta
      Set in early 2020, this (B) case provides an update to the (A) case (no. 622-009) and provides additional context regarding the challenges facing Somatus. View Details
      Keywords: Business Startups; Disruption; Entrepreneurship; Health; Health Care and Treatment; Health Disorders; Medical Specialties; Innovation and Invention; Disruptive Innovation; Management; Strategy; Business Strategy; Value; Value Creation; Health Industry; United States; Virginia
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      Stern, Ariel D., Robert S. Huckman, and Sarah Mehta. "Somatus: Value-Based Kidney Care (B)." Harvard Business School Supplement 622-045, January 2022.
      • January 2022 (Revised August 2022)
      • Case

      Geely SEA: New Electric Vehicle Platforms

      By: Willy C. Shih and Shu Lin
      Kent Bovellan, the Chief Engineer and Head of the Vehicle Architecture Center for Geely Holding, the Hangzhou, China headquartered global automotive group, was debating the platform choice for an upcoming "D" segment midsized battery electric vehicle (BEV). He had led... View Details
      Keywords: Product Innovation; Product Architecture; Product Engineering; Platform Design; Platform Strategy; Information Infrastructure; Digital Platforms; Information Technology; Product Design; Product Development; Cost Management; Decision Making; Competitive Strategy; Industry Structures; Auto Industry; China; Sweden
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      Shih, Willy C., and Shu Lin. "Geely SEA: New Electric Vehicle Platforms." Harvard Business School Case 622-001, January 2022. (Revised August 2022.)
      • 2022
      • Working Paper

      Talent Flows and the Geography of Knowledge Production: Causal Evidence from Multinational Firms

      By: Dany Bahar, Prithwiraj Choudhury, Sara Signorelli and James M. Sappenfield
      Leveraging a unique dataset merging patent data with all work-related migration reforms that took place in 15 countries over 26 years, we show that reforms discouraging inventor mobility decrease the patenting of MNE subsidiaries within a country, while reforms... View Details
      Keywords: Migration; Technology; Policy Evaluation; Patents; Information Technology; Immigration; Policy; Collaborative Innovation and Invention; Globalization
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      Bahar, Dany, Prithwiraj Choudhury, Sara Signorelli, and James M. Sappenfield. "Talent Flows and the Geography of Knowledge Production: Causal Evidence from Multinational Firms." Harvard Business School Working Paper, No. 22-047, January 2022. (Revised December 2022.)
      • January 2022
      • Supplement

      Institutionalized Entrepreneurship: Flagship Pioneering

      By: Gary Pisano and Francesca Gino
      The link to this case supplement video playlist should be provided to students in advance as preparation for classroom case discussion. View Details
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      Pisano, Gary, and Francesca Gino. "Institutionalized Entrepreneurship: Flagship Pioneering." Harvard Business School Multimedia/Video Supplement 922-706, January 2022.
      • January 2022
      • Case

      Strategic Agility: Lessons from Jazz

      By: Francesca Gino and Gary Pisano
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      Gino, Francesca, and Gary Pisano. "Strategic Agility: Lessons from Jazz." Harvard Business School Multimedia/Video Case 922-704, January 2022.
      • January 2022
      • Case

      Strategic Agility: Lessons from the Game of Poker

      By: Francesca Gino and Gary Pisano
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      Gino, Francesca, and Gary Pisano. "Strategic Agility: Lessons from the Game of Poker." Harvard Business School Multimedia/Video Case 922-705, January 2022.
      • January 2022
      • Case

      FLEXE, Inc.: Pioneering On-Demand Warehousing & Fulfillment

      By: Janice H. Hammond and James Barnett
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      Hammond, Janice H., and James Barnett. "FLEXE, Inc.: Pioneering On-Demand Warehousing & Fulfillment." Harvard Business School Case 622-072, January 2022.
      • January 2022 (Revised July 2022)
      • Case

      Gilead Sciences: Developing a Biopharmaceutical Pipeline Through M&A

      By: Amitabh Chandra, Paul Clancy and Craig Garthwaite
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      Chandra, Amitabh, Paul Clancy, and Craig Garthwaite. "Gilead Sciences: Developing a Biopharmaceutical Pipeline Through M&A." Harvard Business School Case 622-075, January 2022. (Revised July 2022.)
      • January 2022
      • Case

      Somatus: Value-Based Kidney Care (A)

      By: Ariel D. Stern, Robert S. Huckman and Sarah Mehta
      When Dr. Ikenna Okezie founded Somatus, a value-based kidney care provider, his goal had been nothing short of transforming kidney care delivery in the United States. Rather than relying on dialysis, a costly and intensive treatment for late-stage kidney disease, the... View Details
      Keywords: Business Startups; Disruption; Entrepreneurship; Health; Health Care and Treatment; Health Disorders; Medical Specialties; Innovation and Invention; Disruptive Innovation; Management; Strategy; Business Strategy; Value; Value Creation; Health Industry; United States; Virginia
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      Stern, Ariel D., Robert S. Huckman, and Sarah Mehta. "Somatus: Value-Based Kidney Care (A)." Harvard Business School Case 622-009, January 2022.
      • January 2022
      • Case

      VidyaGyan: Bridging the Rural Urban Divide

      By: Prithwiraj Choudhury, Rachna Chawla, Kairavi Dey and Anjali Raina
      Set up in 2008, VidyaGyan was a residential school for children in grades 6-12 from low-income rural families in Uttar Pradesh in northern India. It was the brainchild of Shiv Nadar and Cabinet Secretary T.S.R. Subramanian, who recognized the enormous potential hidden... View Details
      Keywords: Non-profit; Education; Social Enterprise; Non-Governmental Organizations; Nonprofit Organizations; Corporate Social Responsibility and Impact; Wealth and Poverty; Demographics; Equality and Inequality; Performance Evaluation; Opportunities; Education Industry; South Asia; India
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      Choudhury, Prithwiraj, Rachna Chawla, Kairavi Dey, and Anjali Raina. "VidyaGyan: Bridging the Rural Urban Divide." Harvard Business School Case 622-077, January 2022.
      • Article

      Geographic Mobility, Immobility, and Geographic Flexibility—A Review and Agenda for Research on the Changing Geography of Work

      By: Prithwiraj Choudhury
      I review and integrate a wide range of literature that has examined how geographic mobility of high-skilled workers creates value for organizations and individuals. Drawing on this interdisciplinary literature, I document that geographic mobility creates value by... View Details
      Keywords: Geographic Mobility; Frictions; Work-from-anywhere; Employees; Geographic Location; Organizational Change and Adaptation
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      Choudhury, Prithwiraj. "Geographic Mobility, Immobility, and Geographic Flexibility—A Review and Agenda for Research on the Changing Geography of Work." Academy of Management Annals 16, no. 1 (January 2022): 258–296.
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