Publications

Educators

February 1990 (Revised April 1991)
Background Note

Quick Response in the Apparel Industry

By: Janice H. Hammond

It has been estimated that the U.S. apparel industry wastes over $25 billion annually due to inefficient practices, long lead times, and insufficient coordination between channel partners. In response to intense competition from off-shore producers, the industry has... View Details

Keywords: Information; Distribution Channels; Performance Efficiency; Partners and Partnerships; Adaptation; Business Strategy; System; Technology; Apparel and Accessories Industry; United States

Educators

February 1990 (Revised March 1990)
Case

Quantum Semiconductor, Inc.

By: Janice H. Hammond and Roy D. Shapiro

Quantum is faced with a difficult ethical dilemma--industry studies provide evidence that chemicals used in semiconductor manufacturing may cause women working in fabrication cleanrooms to suffer a higher likelihood of spontaneous abortions. The possibility of other... View Details

Keywords: Safety; Prejudice and Bias; Law; Equality and Inequality; Cost; Production; Ethics; Health; Gender; Semiconductor Industry

February 1990
Article

The Four Stage Model of Cost Systems Design

By: Robert S. Kaplan

Keywords: Cost; System; Design

January 1990 (Revised February 1990)
Teaching Note

Sedalia Revisited, Teaching Note

By: Roy D. Shapiro

Teaching Note for (9-687-004). View Details

Keywords: Factories, Labs, and Plants; Design; Quality; System; Employees; Framework; Competition; Production; Strategy

1990
Article

The Role of Management Control Systems in Creating Competitive Advantage: New Perspectives

By: R. Simons

Keywords: Management; System; Competitive Strategy

November 1989
Teaching Note

H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note

By: Kenneth E. Goodpaster and Thomas R. Piper

Teaching Note for (9-382-034, 035, 036, and 037). View Details

Keywords: Business Earnings; Management Practices and Processes; Motivation and Incentives; System; Ethics; Policy; Business Divisions; Organizational Change and Adaptation; Food and Beverage Industry

October 1989 (Revised February 1992)
Teaching Note

General Electric: Compliance Systems, Teaching Note

By: Robert L. Simons

Teaching Note for (1-189-081). View Details

Keywords: System; Governance Compliance

May 1989
Teaching Note

Tektronix: Portable Instruments Division (B), Teaching Note

By: Robert S. Kaplan

Teaching Note for (9-188-143). View Details

Keywords: Production; Cost Management; System; Product; Resource Allocation; Management Practices and Processes; Electronics Industry

February 1989 (Revised December 1991)
Case

Intel Corp.--1988

By: David B. Yoffie

In 1988, Intel had a spectacular year. However, Andy Grove, Intel's CEO, wanted to reevaluate the company's position in "systems"--Intel's OEM PC, boards, and supercomputer businesses. This case explores Intel's position in both the semiconductor industry and its... View Details

Keywords: Competition; Information Infrastructure; Customers; Performance Evaluation; System; Rank and Position; Semiconductor Industry

January 1989
Background Note

Managing Information Technology: System Development

By: James I. Cash Jr. and Thomas H. Davenport

Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details

Keywords: Design; Information Technology; System

Educators

January 1989 (Revised June 1993)
Case

General Electric: Compliance Systems

By: Robert L. Simons

After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details

Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry

winter 1989
Article

Split-Awards Procurement and Innovation

By: James J. Anton and Dennis A. Yao

In many procurement settings, it is possible for a buyer to split a production award between suppliers. In this article, we develop a model of split-award procurement auctions in which the split choice is endogenous. We characterize the set of equilibrium bids and... View Details

Keywords: Innovation and Invention; Auctions; Bids and Bidding; Cost; Supply Chain; Investment; Balance and Stability

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part I

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System