Publications

February 1989 (Revised December 1991)
Case

Intel Corp.--1988

By: David B. Yoffie

In 1988, Intel had a spectacular year. However, Andy Grove, Intel's CEO, wanted to reevaluate the company's position in "systems"--Intel's OEM PC, boards, and supercomputer businesses. This case explores Intel's position in both the semiconductor industry and its... View Details

Keywords: Competition; Information Infrastructure; Customers; Performance Evaluation; System; Rank and Position; Semiconductor Industry

January 1989
Background Note

Managing Information Technology: System Development

By: James I. Cash Jr. and Thomas H. Davenport

Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details

Keywords: Design; Information Technology; System

Educators

January 1989 (Revised June 1993)
Case

General Electric: Compliance Systems

By: Robert L. Simons

After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details

Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry

winter 1989
Article

Split-Awards Procurement and Innovation

By: James J. Anton and Dennis A. Yao

In many procurement settings, it is possible for a buyer to split a production award between suppliers. In this article, we develop a model of split-award procurement auctions in which the split choice is endogenous. We characterize the set of equilibrium bids and... View Details

Keywords: Innovation and Invention; Auctions; Bids and Bidding; Cost; Supply Chain; Investment; Balance and Stability

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part I

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part II

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System

May 1988
Background Note

Roles and Relationships of Business and Government

By: George C. Lodge

Synthesizes a wide range of literature and experience concerning comparative government-business relations, focusing especially on Japan, Europe, and the United States with some references to Brazil and Mexico. Designed for discussion in two consecutive class sessions.... View Details

Keywords: Economic Systems; Framework; Government and Politics; Mission and Purpose; Organizational Structure; Business and Government Relations; Mathematical Methods; System; Japan; Europe; Mexico; United States; Brazil

Educators

March–April 1988
Article

Putting Expert Systems to Work

By: D. A. Leonard and J. Sviokla

Keywords: System

January–February 1988
Article

One Cost System Isn't Enough

By: Robert S. Kaplan

Keywords: Cost; System

September 1987 (Revised May 2017)
Teaching Note

Codman & Shurtleff, Inc.: Planning and Control System

By: Robert Simons

Teaching Note for (9-187-081). View Details

Keywords: Strategy And Execution; Management Control Systems; Control Systems; Planning; System

Article

The Case for Integrative Innovation: An Expert System at Digital

By: D. A. Leonard

Keywords: System