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  • Article

Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter

By: Rosabeth M. Kanter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
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  • 07 Jun 2011
  • First Look

First Look: June 7

operates. Through text narrative, cases, and readings, the authors skillfully examine the development of strategy, organizational capabilities, and management challenges for operating in the global economy. Preview the book:... View Details
Keywords: Sean Silverthorne
  • April 1974 (Revised June 1983)
  • Case

Robert F. Kennedy High School

By: John J. Gabarro
Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details
Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System
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    Rakesh Khurana

    Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

    Professor... View Details

    Keywords: executive search
    • 2009
    • Working Paper

    Integrity: Without It Nothing Works

    By: Michael C. Jensen
    There is confusion between integrity, morality and ethics. In our much longer paper on the topic (see "Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality" (available at http://ssrn.com/abstract=920625)) my co-authors,... View Details
    Keywords: Trust; Moral Sensibility; Legal Liability; Behavior
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    • 08 Oct 2008
    • Research & Ideas

    Book Excerpt: A Sense of Urgency

    behavior associated with false urgency. To use a crisis to reduce complacency, make sure it is visible, unambiguous, related to real business problems, and significant enough that it cannot be solved with small, simple actions. Fight the... View Details
    Keywords: by John P. Kotter
    • Article

    Case Study: Follow Dubious Orders or Speak Up?

    By: Sandra J. Sucher and Matthew Preble
    The article discusses an intern for the technology security company Zantech addressing her concerns about her boss in Seoul, South Korea, regarding an inappropriate suggestion on misrepresenting her identity. An overview of the ethical aspects of addressing her... View Details
    Keywords: Ethics; Labor and Management Relations; Organizational Culture
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    • 2013
    • Article

    Ethically Adrift: How Others Pull Our Moral Compass from True North, and How we Can Fix It

    By: C. Moore and F. Gino
    This chapter is about the social nature of morality. Using the metaphor of the moral compass to describe individuals' inner sense of right and wrong, we offer a framework to help us understand social reasons why our moral compass can come under others' control, leading... View Details
    Keywords: Motivation and Incentives; Moral Sensibility; Behavior
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    • 2022
    • Book

    Purpose + Profit: How Business Can Lift Up the World

    By: George Serafeim
    The roadmap and best practices to reap the enormous value that can emerge when your business prioritizes social and environmental goals—such as climate change, diversity and inclusion, and sustainability—right alongside the pursuit of profit.

    We not only... View Details
    Keywords: ESG (Environmental, Social, Governance) Performance; Profitability; Business And Society; Organizations; Mission and Purpose; Goals and Objectives; Social Issues; Environmental Sustainability; Value Creation; Organizational Change and Adaptation
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    • Research Summary

    Overview

    By: Aiyesha Dey
    Professor Dey’s research explores governance and agency conflicts, board structure, governance regulation and corporate behavior, ownership structure, and the relation between executives’ characteristics and corporate behavior. In analyzing corporate governance... View Details
    • June 2013
    • Case

    Ron Ventura at Mitchell Memorial Hospital

    By: Frank V. Cespedes and Heide Abelli
    Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the performance evaluations of his star vascular surgeon Ron Ventura. The evaluations, the result of a 360-degree... View Details
    Keywords: Performance Expectations; Conflict Management; Behavior; Groups and Teams; Organizational Culture; Resignation and Termination; Health Care and Treatment; Performance Evaluation; Health Industry; Ohio
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    • 2012
    • Chapter

    The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort

    By: Kevin J. Boudreau and Karim R. Lakhani
    Software development occurs in a patchwork or "confederacy" of different types of institutions (universities, small start-ups, multinational enterprises, government agencies, etc.) utilizing varied work approaches. Here we speculate on one possible explanation for this... View Details
    Keywords: Innovation and Invention; Applications and Software; Product Development; Organizations; Employees; Behavior; Competition; Cooperation; Creativity; Information Technology Industry
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    • 06 May 2014
    • First Look

    First Look: May 6

    August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim Abstract—We investigate the effect of corporate sustainability... View Details
    Keywords: Sean Silverthorne
    • Web

    Academic Units - Faculty & Research

    Academic Units Accounting and Management Business, Government and the International Economy Entrepreneurial Management Finance General Management Marketing Negotiation, Organizations & Markets Organizational View Details
    • Web

    Curriculum | MBA

    Business School Financial Reporting and Control Harvard Business School Leadership & Organizational Behavior Harvard Business School Marketing Harvard Business School Technology & Operations Management... View Details
    • Article

    Stop the Meeting Madness: How to Free Up Time for Meaningful Work

    By: Leslie Perlow, Constance Noonan Hadley and Eunice Eun
    Many executives feel overwhelmed by meetings, and no wonder: On average, they spend nearly 23 hours a week in them, up from less than 10 hours in the 1960s. What’s more, the meetings are often poorly timed, badly run, or both. We can all joke about how painful they... View Details
    Keywords: Time Management; Performance Efficiency; Organizational Change and Adaptation; Performance Improvement
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    • January–February 2014
    • Article

    IDEO's Culture of Helping

    By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
    Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency... View Details
    Keywords: Management Style; Behavior; Attitudes; Organizational Culture; Relationships; Social and Collaborative Networks
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    • 2012
    • Chapter

    Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM

    By: Timothy F. Bresnahan, Shane Greenstein and Rebecca M. Henderson
    We address a longstanding question about the causes of creative destruction. Dominant incumbent firms, long successful in an existing technology, are often much less successful in new technological eras. This is puzzling, since a cursory analysis would suggest that... View Details
    Keywords: Technological Innovation; Opportunities; Competition; Information Technology; Innovation and Management; Organizations; Relationships; Information Technology Industry
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    • 22 May 2012
    • First Look

    First Look: May 22

    require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team-working together and making small, doable changes. What started as an experiment with a six-person team at The Boston... View Details
    Keywords: Sean Silverthorne
    • Research Summary

    Research

    Professor Cuddy studies the origins and outcomes of how we perceive and are influenced by other people, investigating the roles of variables such as culture, emotions, nonverbal behaviors, and hormone levels. Much of her work focuses on social categories (e.g.,... View Details