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Show Results For
- All HBS Web
(2,581)
- People (9)
- News (801)
- Research (1,085)
- Events (3)
- Multimedia (37)
- Faculty Publications (773)
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- 2014
- Article
In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization
By: Michel Anteby and Amy Wrzesniewski
Purpose: Multiple forces that shape the identities of adolescents and young adults also influence their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of... View Details
Keywords: Organizational Identity; Socialization; Youth; Youth Service Programs; Identity; Mission and Purpose; Age; Personal Development and Career; Service Industry; Europe
Anteby, Michel, and Amy Wrzesniewski. "In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization." Research in the Sociology of Work 25 (2014): 13–50.
- December 2, 2021
- Article
Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’
By: Hubert Joly and Adi Ignatius
Hubert Joly was behind an amazing turnaround at Best Buy. While everybody was saying he should lay people off to solve the company’s problems, Joly instead listened to the people working for him and found solutions that didn’t involve people losing their jobs.... View Details
Keywords: Purpose; Meaningful Work; Employee Empowerment; Mission and Purpose; Employees; Organizational Culture; Leadership
Joly, Hubert, and Adi Ignatius. "Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’." Harvard Business Review (website) (December 2, 2021). (Interview with Adi Ignatius, with embedded video.)
- August 22, 2019
- Article
CEOs Say Their Aim Is Inclusive Prosperity. Do They Mean It?
By: Lynn S. Paine
Earlier this week, the Business Roundtable issued a statement on corporate purpose. It is noteworthy both for its endorsement of inclusive prosperity as an ideal and for its rejection of maximizing shareholder returns as the sole corporate objective. However, the real... View Details
Paine, Lynn S. "CEOs Say Their Aim Is Inclusive Prosperity. Do They Mean It?" Harvard Business Review (website) (August 22, 2019).
- 04 Feb 2008
- Research & Ideas
Putting Entrepreneurship in the Social Sector
interest in developing social entrepreneurship courses, and last but not least, practitioners themselves, who are seeking to achieve mission impact as effectively, efficiently, and sustainably as possible. Q: What do you mean by social... View Details
Keywords: by Sean Silverthorne
- 2024
- Working Paper
Transforming the Federal Bureau of Investigation: Outcome and Process Framing
This twelve-year qualitative study examines how Director Robert Mueller and his senior team profoundly transformed the United States Federal Bureau of Investigation (FBI) after the 9/11 terrorist attacks. Drawing on 138 interviews within the FBI and Mueller’s... View Details
Keywords: Mission and Purpose; Transformation; Government and Politics; Organizational Change and Adaptation
Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Transforming the Federal Bureau of Investigation: Outcome and Process Framing." Harvard Business School Working Paper, No. 16-084. (Revise and Resubmit.)
- June 2006 (Revised January 2007)
- Case
e-Types A/S
A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design competition, but the design staff hates what they think they... View Details
Austin, Robert D., Shannon ODonnell, and Silje Kamille Friis. "e-Types A/S." Harvard Business School Case 606-118, June 2006. (Revised January 2007.)
- July 2024
- Case
Living Up to Purpose and Performance at Parker Hannifin
By: Hubert Joly, Alicia Dadlani and Martha Hostetter
In 2019, Parker Hannifin, one of the world’s largest manufacturers of motion and control technologies, did something unusual for an industrial company: it created a purpose statement. Even though it already had a clear business strategy and longstanding culture of... View Details
Keywords: Mission and Purpose; Manufacturing Industry; Industrial Products Industry; Cleveland; Ohio; United States
Joly, Hubert, Alicia Dadlani, and Martha Hostetter. "Living Up to Purpose and Performance at Parker Hannifin." Harvard Business School Case 525-015, July 2024.
- 16 Jul 2012
- Research & Ideas
Book Excerpt: ‘The Strategist’
Editor's Note: Back in the day, crafting and owning the company strategy was at the forefront of a business leader's priorities. Over the years, though, more and more, the responsibility has tended to be outsourced to consultants armed with shiny frameworks and... View Details
Keywords: by Cynthia A. Montgomery
- April–June 2012
- Article
Hybrid Organizations: The Next Chapter in Sustainable Business
By: Nardia Haigh and Andrew J. Hoffman
In this article, we describe how hybrid organizations are developing business models that are competitive and create positive social and environmental change. We discuss the distinctive characteristics of the hybrid business model, both conceptually and in practice. We... View Details
Haigh, Nardia, and Andrew J. Hoffman. "Hybrid Organizations: The Next Chapter in Sustainable Business." Organizational Dynamics 41, no. 2 (April–June 2012): 126–134.
- January 31, 2019
- Article
The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility
By: Mark R. Kramer
Larry Fink, CEO of BlackRock, the world’s largest investor with $6 trillion under management, evoked heated controversy with his remarks last week that his company would change its hiring and potentially its compensation structure to advance diversity and ensure that... View Details
Kramer, Mark R. "The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility." Harvard Business Review Digital Articles (January 31, 2019).
- 2016
- Working Paper
Innovation Adoption and Organizational Identity: Identity Dynamism as a Strategic Resource for Top Management Team Decision Making
By: Ryan Raffaelli, Mary Ann Glynn and Michael Tushman
Organizations continuously face decisions about whether to adopt radical innovations. We examine the relationship between innovation adoption and identity, linking identity with firm strategy to explain innovation adoption over time. We conceptualize identity as... View Details
- July 1986 (Revised September 1989)
- Case
Sedalia Revisited
The Sedalia Engine Plant was one of the first models of socio-technical work designs. This case is an update of the activities in the plant over its eleven-year history. The main problem facing the third plant manager is a change in world competition and a need to... View Details
Keywords: Organizational Change and Adaptation; Mission and Purpose; Change Management; Manufacturing Industry
Klein, Janice A. "Sedalia Revisited." Harvard Business School Case 687-004, July 1986. (Revised September 1989.)
- Article
How Mission-Driven Companies Create Long-Term Shareholder Value
By: William W. George
George, William W. "How Mission-Driven Companies Create Long-Term Shareholder Value." Academy of Management Executive 15, no. 4 (November 2001).
- September 4, 2018
- Article
Management as a Calling
By: Andrew J. Hoffman
Business’s capacity to transform society is only as great as the schools that train its future leaders. This demands that business schools reform their vision to promote values of business serving society in order for students to see business as a true calling rather... View Details
Keywords: Business Education; Personal Development and Career; Values and Beliefs; Mission and Purpose
Hoffman, Andrew J. "Management as a Calling." Stanford Social Innovation Review (website) (September 4, 2018).
- November 5, 2013
- Article
How to Turn Around Nearly Anything
In turbulent times, turnarounds are increasingly a fact of life. Some companies need to be rescued from the brink of extinction, but that’s not the only kind of turnaround. Others need a course correction while still profitable, or a momentum shift because of... View Details
Keywords: Turnarounds; Change; Purpose; Team Building; Voice; Positivity; Organizational Change and Adaptation; Change Management; Value; Assets; Mission and Purpose
Kanter, Rosabeth M. "How to Turn Around Nearly Anything." Harvard Business Review Digital Articles (November 5, 2013).
- December 2001 (Revised November 2002)
- Case
John Smithers
By: Nitin Nohria and Todd Jick
Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details
Nohria, Nitin, and Todd Jick. "John Smithers." Harvard Business School Case 402-041, December 2001. (Revised November 2002.)
- September 2021
- Article
Innovation in the 21st Century: Architectural Change, Purpose, and the Challenges of Our Time
Understanding the process of innovation has been a central concern of management researchers, but despite this progress, there remains much that we do not understand. Deepening our knowledge is critically important given the enormous environmental and social challenges... View Details
Keywords: Architectural Innovation; Systemic Innovation; Innovation and Invention; Mission and Purpose; Environmental Sustainability
Henderson, Rebecca. "Innovation in the 21st Century: Architectural Change, Purpose, and the Challenges of Our Time." Management Science 67, no. 9 (September 2021).
- May 2020
- Article
Tackling Climate Change Requires Organizational Purpose
By: Rebecca Henderson and George Serafeim
Unchecked climate change presents a profound threat to economic growth and political stability but despite widespread public concern about the issue, global emissions of greenhouse gases have not declined. Indeed current “business as usual” predictions imply that... View Details
Keywords: Corporate Purpose; Purpose; Sustainability; Environment; Climate Change; Organizations; Mission and Purpose; Environmental Sustainability; Strategy; Leadership
Henderson, Rebecca, and George Serafeim. "Tackling Climate Change Requires Organizational Purpose." AEA Papers and Proceedings 110 (May 2020): 177–180.
- June 1991 (Revised February 1999)
- Case
Willow Creek Community Church (A)
Describes the historic evolution and current positioning of a Christian church which focuses on the attraction of "unchurched" individuals. Describes the church's strategic service vision and its current growth and leadership problems. View Details
Keywords: Mission and Purpose; Strategic Planning; Social Enterprise; Marketing Strategy; Growth Management; Religion; Service Industry
Schlesinger, Leonard A. "Willow Creek Community Church (A)." Harvard Business School Case 691-102, June 1991. (Revised February 1999.)
- May 2021
- Teaching Note
BlackRock: Linking Purpose to Profit
Teaching Note for HBS Case No. 120-042 View Details