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Show Results For
- All HBS Web
(1,801)
- People (10)
- News (608)
- Research (613)
- Events (1)
- Multimedia (27)
- Faculty Publications (184)
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- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
traditional firms. "Some products like electronics you don't mind waiting a few days for Amazon to deliver—others like fresh groceries you need it now, in the store ," says Teixeira. "It's unlikely people will ever decouple showrooming... View Details
Keywords: by Michael Blanding
- 23 Oct 2007
- First Look
First Look: October 23, 2007
the process that generates the entire distribution. In particular, they need to keep in mind the following 3 measures of inventive success: shots on goal (the total number of inventions a company generates), average score (the mean value... View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Based on that experience, I know he’ll keep small businesses front of mind in these difficult times. He truly understands that small businesses, beyond accounting for half of our country’s jobs, provide a real pathway to the American... View Details
Keywords: by Dina Gerdeman
- 06 Feb 2007
- First Look
First Look: February 6, 2007
new product. Also, outlines the company's design philosophy, which was developed to help its designers get into the mind of the consumer. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507003 Tejas... View Details
Keywords: Martha Lagace
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
in the minds of many retailers over whether loyalty programs offer a sustainable and profitable business model. Retailers such as Sainsbury's in the United Kingdom illustrate this hesitation. They were early adopters of loyalty programs... View Details
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
over-monitoring as a means to manage the uncertainty associated with having a virtual workforce. In addition to these means, employees can also engage in mindfulness practices that have been shown to be an effective antidote to workplace... View Details
Keywords: by Dina Gerdeman
- 05 Jun 2007
- First Look
First Look: June 5, 2007
raised Audax Group's first fund, and are not able personally to finance the purchase, which would require approximately $30 million. They must decide whether to go through with the purchase, and how to finance it, keeping in mind any... View Details
Keywords: Martha Lagace
- 25 Sep 2007
- First Look
First Look: September 25, 2007
minds and money of Western business. This book presents a new view of development, centered around entrepreneurial behavior by both public and private sectors. The author charts China's and India's trajectories of development—where they... View Details
Keywords: Martha Lagace
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
sponsors need to develop an a priori view of how solutions will be evaluated. Both of these activities are non-trivial, and the best scientific minds struggle with clearly articulating problems and defining solution criteria. However, our... View Details
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
offerings. Focus first on the problem—not the solution. Be sure that you don't just listen to your current customers. They have the same tunnel-vision problems that you do and may even actively push to keep you from considering new approaches. Keep in View Details
Keywords: by Lynda M. Applegate
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
Central Europe is very much like going to Mexico, he says. Yet as Central Europe is integrated into the European Union, it is still important for managers to keep in mind that wage rates also tend to rise very quickly there, particularly... View Details
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
being mindful of constraints, focusing on the tangible impact of actions while recognizing their symbolic significance and combining formal power with legitimacy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54691... View Details
Keywords: Dina Gerdeman
- 10 Apr 2012
- First Look
First Look: April 10
guidance for leaders considering these questions and can help them estimate their optimal span of control. The issues explored are ones many senior executives-not just CEOs-should revisit throughout their careers. The best leaders stay View Details
Keywords: Carmen Nobel
- 13 Sep 2011
- First Look
First Look: September 13
argue the authors of Higher Ambition. In fact, as global competition stiffens and enterprises face increasing public scrutiny, successful leaders must win on all fronts-with their people, their customers, their communities, and their shareholders. Higher Ambition takes... View Details
Keywords: Sean Silverthorne
- 29 Sep 2009
- First Look
First Look: September 29
Brookings, 2009) Abstract Energy policy is on everyone's mind these days. The U.S. presidential campaign focused on energy independence and exploration (drill, baby, drill), climate change, alternative fuels, even nuclear energy. But... View Details
Keywords: Martha Lagace
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
In a US presidential election year with more twists and turns than most in recent memory, many of the issues on the ballot impact business. And keeping politics in the workplace respectful is forefront on managers’ minds as a divided... View Details
Keywords: by Rachel Layne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
owners. How can they be both? Heskett: Owners in our minds are those employees and customers who suggest new ways of doing things or introduce new employees and customers to the business. The best customers, for instance, are those who... View Details
- 22 Apr 2014
- First Look
First Look: April 22
Experimental Psychology: General The (Perceived) Meaning of Spontaneous Thoughts By: Morewedge, Carey K., Colleen E. Giblin, and Michael I. Norton Abstract—Much human thought arises unbidden, spontaneously intruding upon consciousness. The thought and name of a former... View Details
Keywords: Sean Silverthorne
- 17 Nov 2009
- First Look
First Look: Nov. 17
discoveries. The Irrational Economist challenges the conventional wisdom about how to make the right decisions in the new era we have entered. It reveals a profound revolution in thinking as understood by some of the greatest minds in our... View Details
Keywords: Martha Lagace
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
rewards programs as a defense mechanism. They just try to copy what the competition is doing. If that is all that you do, then you are not clear in your own mind about what can be done with the help of these programs. Unless you have... View Details