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  • All HBS Web  (28,877)
    • People  (69)
    • News  (6,258)
    • Research  (17,953)
    • Events  (229)
    • Multimedia  (528)
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Show Results For

  • All HBS Web  (28,877)
    • People  (69)
    • News  (6,258)
    • Research  (17,953)
    • Events  (229)
    • Multimedia  (528)
  • Faculty Publications  (16,114)
← Page 28 of 28,877 Results →
  • February 2001
  • Article

Managing in the Whitespace

By: Mark C. Maletz and N. Nohria
Keywords: Management
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Maletz, Mark C., and N. Nohria. "Managing in the Whitespace." Harvard Business Review 79, no. 2 (February 2001).
  • 1990
  • Book

The Service Management Course

By: C. Hart, J. Heskett and W. E. Sasser Jr.
Keywords: Management; Service Industry
Citation
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Hart, C., J. Heskett, and W. E. Sasser Jr. The Service Management Course. NY: Free Press, 1990.
  • January 1971 (Revised December 1983)
  • Background Note

Technology and the Manager

By: Wickham Skinner
Keywords: Technology; Management
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Skinner, Wickham. "Technology and the Manager." Harvard Business School Background Note 671-060, January 1971. (Revised December 1983.)
  • March 2003
  • Background Note

Linking Customer Management Effort to Profits

By: Das Narayandas
Describes the link between a vendor's customer management effort and customer profitability. View Details
Keywords: Profit; Customer Relationship Management
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Narayandas, Das. "Linking Customer Management Effort to Profits." Harvard Business School Background Note 503-084, March 2003.
  • Article

MIT Roundtable on Corporate Risk Management

By: Robert C. Merton

Against the backdrop of financial crisis, a distinguished group of academics and practitioners discusses the contribution of financial management and innovation to corporate growth and value, along with the pitfalls and unintended consequences of such innovation.... View Details

Keywords: Financial Crisis; Market Participation; Finance; Innovation and Invention; Growth and Development Strategy; Value; Distribution; Capital Structure; Risk Management; Business Ventures; Business Model; Strategy
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Merton, Robert C. "MIT Roundtable on Corporate Risk Management." Journal of Applied Corporate Finance 20, no. 4 (Fall 2008): 20–38.
  • 1998
  • Article

Leadership for New Managers

By: Linda A. Hill, J. J. Gabarro and J. Kotter
Keywords: Leadership; Management
Citation
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Hill, Linda A., J. J. Gabarro, and J. Kotter. "Leadership for New Managers." Business Fundamentals as Taught at the Harvard Business School (1998).
  • Research Summary

Building and Managing Product Centric Organizations

By: Stefan H. Thomke
Building and Managing Product Centric Organizations View Details
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

Summing Up Who Will Save Us From Our Work Habits? We have a problem in the workplace. Some of it is being forced upon us by forces in society. Some of it is of our own making. But we face increasing challenges in managing our work time... View Details
Keywords: by James Heskett
  • Article

International Data on Measuring Management Practices

By: Nicholas Bloom, Renata Lemos, Raffaella Sadun, Daniela Scur and John Van Reenen
We examine methods used to survey firms on their management and organizational practices. We contrast the strengths and weaknesses of "open-ended questions" (e.g., World Management Survey) with "closed questions" (e.g., Management and Organizational Practices Surveys).... View Details
Keywords: Surveys; Strength and Weakness; Management Practices and Processes
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Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen. "International Data on Measuring Management Practices." American Economic Review: Papers and Proceedings 106, no. 5 (May 2016): 152–156.
  • Web

Entrepreneurial Management - Faculty & Research

Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students July–August 2025 Article Case Study: Do We Reskill or Replace Our Workforce? By: William Kerr To remain competitive in the... View Details
  • August 1986
  • Case

IBM International Investment Management

By: Andre F. Perold
Keywords: Investment; Management
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Perold, Andre F. "IBM International Investment Management." Harvard Business School Case 287-009, August 1986.
  • 05 Jul 2006
  • Working Paper Summaries

Creating the Office of Strategy Management

Keywords: by Robert S. Kaplan & David P. Norton
  • July 2012
  • Case

Performance Management at Vitality Health Enterprises, Inc.

By: John Bingham and Michael Beer
Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is... View Details
Keywords: Performance Evaluation; Motivation and Incentives; Compensation and Benefits; Talent and Talent Management; Health Industry; Consumer Products Industry; Manufacturing Industry; United States
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Bingham, John, and Michael Beer. "Performance Management at Vitality Health Enterprises, Inc." Harvard Business School Brief Case 913-501, July 2012.
  • Web

Podcasts - Managing the Future of Work

Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadio Player.fm Audacy Castbox Pocket Casts 16 Jul 2025 Managing... View Details
  • April 2009
  • Case

Performance Management at Intermountain Healthcare

By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details
Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah
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Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
  • January 2012 (Revised March 2014)
  • Module Note

Managers and Market Capitalism

By: Rebecca Henderson and Karthik Ramanna
The last thirty years have seen the widespread embrace of market capitalism as not only a highly efficient form of economic organization but also as one that best meets the diversity of human preferences. In large, complex societies, an increasing body of theoretical... View Details
Keywords: Economic Systems; Management
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Henderson, Rebecca, and Karthik Ramanna. "Managers and Market Capitalism." Harvard Business School Module Note 112-043, January 2012. (Revised March 2014.)
  • 16 Dec 2020
  • News

How Can Managers Avoid Greenwashing?

  • November 2009 (Revised January 2010)
  • Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain
Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details
Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry
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Ton, Zeynep, Elena Corsi, and Vincent Marie Dessain. "Zara: Managing Stores for Fast Fashion." Harvard Business School Case 610-042, November 2009. (Revised January 2010.)
  • 2017
  • Article

A Brief Money Management Scale and Its Associations with Personality, Financial Health, and Hypothetical Debt Repayment

By: Masha Ksendzova, Grant Edward Donnelly and Ryan Howell
Money management is essential for financial health, and more research is needed to better assess people’s money management practices. Therefore, we factor-analyzed 205 scaled questions from previous money management measures to select the best items and examined their... View Details
Keywords: Budgeting; Debt; Money Management; Financial Health; Scale Development; Budgets and Budgeting; Personal Finance; Behavior; Decision Making
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Ksendzova, Masha, Grant Edward Donnelly, and Ryan Howell. "A Brief Money Management Scale and Its Associations with Personality, Financial Health, and Hypothetical Debt Repayment." Journal of Financial Counseling and Planning 28, no. 1 (2017): 62–75.
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

Summing Up Can managers acquire ways of thinking or ways of learning from doctors? Managers can learn from an understanding of how doctors think. But whether the lessons are profound or even totally... View Details
Keywords: by Jim Heskett
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