Publications

26 Nov 2013
News

Managing People on a Sinking Ship

October 2023 (Revised April 2024)
Case

ghSMART & Co: Building and Scaling a Time Smart Firm

By: Ashley Whillans and Sara Coronel Rodriguez

"For ghSMART, freedom is the first principle from which all good things flow”—Geoff Smart, Chairman and Founder, ghSMART. ghSMART was a leadership advisory firm that was grounded in the principle of freedom. Talented Consultants and Partners could work remotely from... View Details

Keywords: Time; Consulting Firms; Time Management; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Knowledge Sharing; Organizational Culture; Going Public; Partners and Partnerships; Expansion; Reputation

March–April 2017
Article

Hiring an Entrepreneurial Leader: What to Look For

By: Timothy Butler

Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But most firms lack a scientific way to separate the true entrepreneurs from other candidates. To address that problem, Butler compared the psychological... View Details

Keywords: Selection and Staffing; Leadership Style; Attitudes

Find at Harvard

Web

Race, Gender & Equity

Board Diversity Network.Take your management and leadership skills to the next level with one our Executive Education programs created expressly for women leaders, including Women on Boards . Sign Up For Our... View Details

09 Jan 2024
In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

As a new year begins, the role of artificial intelligence (AI) and its impact on the future of work permeates nearly every workplace-related discussion, from diversity, equity, and inclusion goals and venture capital funding to strategic View Details

Keywords: by Rachel Layne; Information Technology

June 2021
Teaching Note

Amazon: Cult or Culture?

By: Boris Groysberg, Kerry Herman and Amy Klopfenstein

Teaching Note for HBS Case No. 421-008. Amazon was one of the first entrants in e-commerce. Under the leadership of founder Jeff Bezos, Amazon had expanded beyond books to manufacturing and selling a wide range of products and services globally. Bezos had built a... View Details

Keywords: Leadership; Organizational Culture; Growth Management; Information Technology; Human Resources; Talent and Talent Management; Retail Industry; Technology Industry

28 May 2024
In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

focus your search based on your personal value proposition: What is it that you’re uniquely able to contribute? In periods of oversupply, personal intelligence, drive, and leadership qualities alone will not attract an array of offers.... View Details

Keywords: by Rachel Layne

February 2017
Case

Valerie Daniels-Carter: High Growth Entrepreneurship via Franchising

By: Steven Rogers and Alyssa Haywoode

This case looks at entrepreneurship via franchising through the leadership of an African-American entrepreneur who owns almost 150 stores including Burger King, Pizza Huts, and Auntie Anne’s Pretzels. Her company is the largest female-owned franchise business in the... View Details

Keywords: Giving And Philanthropy; Weather And Climate Change; Franchise Ownership; Family Business; Experience and Expertise; Decisions; Borrowing and Debt; Food; Philanthropy and Charitable Giving; Business History; Climate Change; Motivation and Incentives; Food and Beverage Industry

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

apply their skills and knowledge to improve health-care systems. (A book excerpt from Designing Care follows.) Martha Lagace: How does health-care delivery fit into the greater context of health-care reform? Dr. Richard Bohmer: Broadly... View Details

Keywords: by Martha Lagace; Health

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

in large and small groups. They wrote case studies on MBA programs at Chicago, INSEAD, Stanford, Yale, and HBS, plus a case on the Center for Creative Leadership (all are available from Harvard Business Publishing); collected data on... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

12 Sep 2023
Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

academia that’s not reaching the public,” says Brooks, who is Professor of Management Practice at HBS and of the Practice of Public Leadership at Harvard Kennedy School. “My job isn’t to create more new studies, but to curate and... View Details

Keywords: by Avery Forman

April 2025
Supplement

Joe Mazzulla and the Boston Celtics (B)

By: Linda A. Hill, James I. Cash and Lydia Begag

This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details

Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States

29 Apr 2008
First Look

First Look: April 29, 2008

Case 308-071 In 2007, the leadership of the Indesit Company is focused on long-term corporate strategy. After three decades, the company has emerged as the number two home appliance producer in greater Europe. Should they invest further... View Details

Keywords: Martha Lagace

21 Nov 2006
First Look

First Look: November 21, 2006

constrained domestically and those that are more technology intensive, exhibit a higher sensitivity of affiliate cash holdings to repatriation tax burdens. Download working paper: http://www.people.hbs.edu/ffoley/Cash.pdf Skill vs. Luck... View Details

Keywords: Sean Silverthorne

21 Jan 2021
Blog Post

How I Used the HBS Community to Hone My Professional Goals

decision for me at my stage in my career was a job that would give me the experience and skills I needed to succeed long-term in a leadership role. Me with my HBS Health Care Club Conference teammates I... View Details

12 May 2021
Book

The Hard Truth About Being a CEO

a leadership guide to navigating a role that Fubini says is unlike any other, which leaves many new CEOs and leaders struggling to find their footing. “People strive for a long time to develop functional View Details

Keywords: by Michael Blanding

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

and wail from the back seat: “Where are the fries?” Disappointment ensues. The reason for the oversight—and the frustrating customer experience—may have nothing to do with the fast-food worker’s skill level. In fact, new research shows... View Details

Keywords: by Kara Baskin; Food & Beverage

May 1994 (Revised August 1994)
Case

Motorola-Elma

By: Shoshana Zuboff and Janis Lee Gogan

Motorola's old automative electronics plant in Arcade, outside Buffalo, New York, faced the prospect of closure in the mid-1980s, but leading customers persuaded Motorola to give the plant a second chance. The new plant manager, Dennis Fiehn, recognized that existing... View Details

Keywords: Factories, Labs, and Plants; Business Exit or Shutdown; Customers; Leading Change; Management Analysis, Tools, and Techniques; Organizational Structure; Competitive Strategy; Expansion; Telecommunications Industry; New York (state, US)

August 2010 (Revised October 2012)
Exercise

To Catch a Vandal: A Power & Influence Exercise

By: Amy J.C. Cuddy, Ruwan Tharindu Gunatilake and Meredith Hodges

This exercise is based on the "Mafia" game created by psychologist Dimma Davidoff, and is designed to give students a broad introduction to multiple theories of influence and to challenge their instincts about which techniques are the most powerful and how they may be... View Details

Keywords: Nonverbal Communication; Knowledge Use and Leverage; Management Analysis, Tools, and Techniques; Management Skills; Groups and Teams; Power and Influence; Trust