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  • November 1990 (Revised September 1991)
  • Case

The Transformation of IBM

By: Andrall E. Pearson and David B. Yoffie
John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of... View Details
Keywords: Organizational Change and Adaptation; Transformation; Corporate Strategy; Adoption; Management Teams; Information Infrastructure; Information Technology; Multinational Firms and Management; Computer Industry
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Pearson, Andrall E., and David B. Yoffie. "The Transformation of IBM." Harvard Business School Case 391-073, November 1990. (Revised September 1991.)
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

portfolio of locations. Collis drills down into the many factors that can affect location and observes how companies typically assign each a weighted percentage: employee availability, sourcing, quality, and cost (40 percent); View Details
Keywords: by Julia Hanna
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

is genuine and whether they are leading by example. Allocating time, even if limited, on all meeting agendas can remind everyone that health and well-being are a priority that is integral to business operations. Simultaneously, leadership can set up an internal View Details
Keywords: by Danielle Kost; Health
  • 06 Aug 2001
  • Research & Ideas

Go Global—or No? Can You Make the Case?

Remember, we don't yet have the capability to serve the chemical and pharmaceutical industries here. There are still only 38 of us, and I estimate that building the support infrastructure we need just for domestic expansion could cost as... View Details
Keywords: by Walter Kuemmerle
  • 31 May 2023
  • Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

work—rather than a sporadic trip to the office could prove invaluable in designing flows in and out of a city’s center. Another example: Designers developing new infrastructure for electric vehicles might benefit from knowing driving... View Details
Keywords: by Rachel Layne; Transportation
  • 29 Jan 2019
  • Research & Ideas

'Green Bonds' May Be Our Best Bet for Environmental Damage Control

provide infrastructure for electric vehicles. While not all projects have a climate-change benefit, many help reduce future carbon emissions or even remove carbon emissions from the atmosphere. In addition to looking at bonds self-labeled... View Details
Keywords: by Michael Blanding; Energy; Utilities; Construction; Green Technology; Public Administration
  • August 2002 (Revised January 2003)
  • Case

Australia-Japan Cable: Structuring the Project Company

By: Benjamin C. Esty and Carrie Ferman
In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project, a $520 million submarine cable system that would run from Australia to Japan. The sponsors, excited by the... View Details
Keywords: Information Infrastructure; Cooperative Ownership; Organizational Structure; Investment; Ownership; Capital; Corporate Governance; Management Teams; Communication Technology; Projects; Compensation and Benefits; Corporate Finance; Telecommunications Industry; Australia; Japan
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Esty, Benjamin C., and Carrie Ferman. "Australia-Japan Cable: Structuring the Project Company." Harvard Business School Case 203-029, August 2002. (Revised January 2003.)
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

water, heat, and energy. For cities, states, provinces, and nations, infrastructure that uses resources efficiently is also lower in cost and higher in attractiveness for citizens and business. Business and environment are more than... View Details
Keywords: by Staff; Energy; Utilities
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

ticket," Tripsas explains. "Regulatory, security, and infrastructure issues come into play here, aside from the challenges of figuring out approaches to pricing and helping consumers make sense of what you're offering," she... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

needs. Odutola's keen, unwavering interest in improving the infrastructure of Nigeria allowed him to enjoy a successful career in business and politics, despite the vastly fluctuating political landscape of Nigeria. From British rule... View Details
Keywords: Martha Lagace
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

venture, such as long-haul ships for Columbus or the Internet and telecom infrastructure for Skype. During his research and course development, Kerr focused on three key pieces for LGV cases: identifying case examples of larger trends and... View Details
Keywords: by Kim Girard; Education
  • 06 Jan 2010
  • What Do You Think?

Is a Stringent Climate Change Agreement a Pot of Gold?

pointing out that without initiatives to create a vast infrastructure, progress achieved by innovators and venture investors will be piecemeal. In his words, "What will NOT emerge without collective government action are the transformations in the indispensable... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

Proprietary and Shared Platforms: A Life-Cycle View Author:Thomas R. Eisenmann Abstract In a platform-mediated network, users rely on a common platform, provided by one or more intermediaries, that encompasses infrastructure and rules... View Details
Keywords: Martha Lagace
  • May 2004
  • Background Note

56K Modem Battle

By: David B. Yoffie and Deborah Freier
Examines the battle to set the standard for the 56K modem. Set in 1996, this case looks at how computers accessed the Internet via a telephone line, or dial-up connection, and a hardware modem. In 1995, there were 18.6 million total modem unit shipments, with market... View Details
Keywords: Announcements; Revenue; Patents; Product Launch; Network Effects; Standards; Competition; Information Infrastructure; Internet and the Web; Technology Industry; Illinois
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Yoffie, David B., and Deborah Freier. "56K Modem Battle." Harvard Business School Background Note 704-501, May 2004.
  • March 2006 (Revised December 2009)
  • Compilation

Skype

By: Peter A. Coles and Thomas R. Eisenmann
Presents eBay's rationale for its $2.6 billion acquisition in late 2005 of Skype, a fast growing voice-over-Internet protocol (VoIP) provider. Describes Skype's history, technology, business model, and competition, as well as government regulation of VoIP services. View Details
Keywords: Mergers and Acquisitions; Business Model; Communication Technology; Growth and Development Strategy; Network Effects; Competitive Strategy; Internet and the Web; Information Infrastructure; Telecommunications Industry
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Coles, Peter A., and Thomas R. Eisenmann. "Skype." Harvard Business School Compilation 806-165, March 2006. (Revised December 2009.)
  • November 1999 (Revised April 2003)
  • Case

Financing the Mozal Project

By: Benjamin C. Esty and Fuaad Qureshi
It is June 1997, and a team from the International Finance Corp. (IFC) is recommending that the board approve a $120 million investment in a $1.4 billion aluminum smelter in Mozambique, known as the Mozal project. Four factors make the investment controversial: it... View Details
Keywords: Investment; Capital Markets; Emerging Markets; Projects; Financial Management; Risk and Uncertainty; Developing Countries and Economies; Metals and Minerals; Financial Strategy; Government and Politics; International Finance; Infrastructure; Mozambique
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Esty, Benjamin C., and Fuaad Qureshi. "Financing the Mozal Project." Harvard Business School Case 200-005, November 1999. (Revised April 2003.)
  • 14 May 2013
  • First Look

First Look: May 14

Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • Working Paper Summaries

Organizational Factors that Contribute to Operational Failures in Hospitals

Keywords: by Anita L. Tucker, W. Scott Heisler & Laura D. Janisse; Health
  • 04 Feb 2014
  • First Look

First Look: February 4

results contribute to the literature on how alternative organizational forms can be designed to solve complex innovation tasks. Download working paper: http://ssrn.com/abstract=2384068 Sharing Design Rights: A Commons Approach for Developing View Details
Keywords: Sean Silverthlorne
  • 11 Sep 2012
  • First Look

First Look: September 11

scale infrastructure issues on a global level. A related case, "Water Shortage and Property Investing in Mexico City," HBS No. 210-085, contains more real estate finance and less water View Details
Keywords: Sean Silverthorne
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