Publications

September 2016 (Revised May 2018)
Case

Zurich Insurance: Diversity and Inclusion

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership; Human Capital; Human Resources; Insurance; Diversity; Insurance Industry

25 Oct 2018
Cold Call Podcast

Vodafone’s Innovative Approach to Advanced Technologies

Keywords: Telecommunications

1994
Chapter

U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change

By: R. M. Kanter

Keywords: Organizational Change and Adaptation; Human Capital; Age; Competition; Trade; United States

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

features racial violence and the quest for justice in the South. I also recommend Transaction Man: The Rise of the Deal and the Decline of the American Dream by Nicholas Lemann, which provides insight into how American capitalism got into... View Details

Keywords: by Staff

20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

through the New Deal era. This history of American capitalism argues that business associations partnered with regulators to create codes of fair competition that reshaped both public and private regulatory power. Rather than viewing the... View Details

Keywords: Sean Silverthorne

03 Jan 2017
First Look

January 3, 2017

relocation of resources in affected fund families and in the asset management industry in general, as well as decline in capital of issuers borrowing from money funds. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51404... View Details

Keywords: Carmen Nobel

18 Feb 2009
First Look

First Look: February 18, 2009

selection, and creating separate committees for professional practice, ethics, and compliance and operations; and enhancing its ethics and compliance program through human resource processes (e.g., recruiting, orientation, training, and... View Details

Keywords: Martha Lagace

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

Goldman Sachs: Making an Imprint in Impact Investing Goldman Sachs acquired Imprint Capital Advisors, a small firm that specialized in advising clients on environmental/social/governance (ESG) and impact investments. The founders sold... View Details

Keywords: Dina Gerdeman

October 1997 (Revised November 1997)
Case

NAACP, The

By: James E. Austin, Paul Barese, Stephanie L. Woerner and Elaine V. Backman

In February 1995, the National Association for the Advancement of Colored People (NAACP), the largest civil rights organization in the United States, was in the midst of a crisis. The executive director had been fired due to financial improprieties amid charges of... View Details

Keywords: Crime and Corruption; Capital; Governance Controls; Resignation and Termination; Selection and Staffing; Rights; Leadership; Management; United States

20 Sep 2016
First Look

September 20, 2016

focusing on trust and reputation mechanisms. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51606 Harvard Business School Case 916-033 Advika Consulting Services: Challenges and Opportunities in Managing Human... View Details

Keywords: Sean Silverthorne

15 Jan 2019
First Look

New Research and Ideas, January 15, 2019

Human Decision Processes Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research has focused on understanding when... View Details

Keywords: Dina Gerdeman

23 Aug 2011
First Look

First Look: August 23

Discussion of new model of social enterprise that applies the venture capital model to social enterprise. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811053-PDF-ENG Redesigning a 401(k) Plan at Haley-Midland Robert C. Pozen... View Details

Keywords: Sean Silverthorne

05 Nov 2024
Book

Building the Road to 'Small Business Utopia' with AI and Fintech

needs of small businesses as they access the capital they require, the challenges traditional lending has faced in meeting these needs, and the opportunities that technology is providing for new solutions. Excerpted from Karen G. Mills,... View Details

Keywords: by Karen G. Mills; Financial Services

27 Jul 2020
Working Paper Summaries

The Evolution of CEO Compensation in Venture Capital-Backed Startups

Keywords: by Michael Ewens, Ramana Nanda, and Christopher Stanton

August 2019
Background Note

Note on Shared Ownership

By: Ethan Bernstein and Nick Rekenthaler

While several tactics can drive company performance by instilling a sense of shared ownership among employees, perhaps the most direct is to actually share ownership with employees. Many public and private companies across industries have done just that, and studies... View Details

Keywords: Employee Stock Ownership Plan; Human Resources; Employees; Human Capital; Ownership; Cooperative Ownership; Employee Ownership; Customer Ownership; Governance

20 Jun 2011
Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

celebrities including Bill Gates, Warren Buffet, and Oprah Winfrey, was drawn to Bono's commitment to conscious capitalism and to the question of what made Bono, well, Bono. "It so clicked for me," she says. "I hadn't listened to U2 in 10... View Details

Keywords: by Kim Girard; Entertainment & Recreation

11 Sep 2012
First Look

First Look: September 11

Publication:Organizational Behavior and Human Decision Processes 117 (2012) Abstract We investigate how, why and when activating economic schemas reduces the compassion that individuals extend to others in need when delivering bad news.... View Details

Keywords: Sean Silverthorne

April 2019 (Revised January 2025)
Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull

The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details