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Show Results For
- All HBS Web
(1,434)
- News (505)
- Research (817)
- Events (6)
- Multimedia (2)
- Faculty Publications (397)
- 22 Dec 2008
- Research & Ideas
10 Reasons to Design a Better Corporate Culture
behaviors that other employees embrace. Others accomplish the same objective more positively. At Baptist Health Care, for example, managers constantly reinforce the culture by recognizing those whose actions exemplify its values, its... View Details
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others, was published in July 2019 in the journal Organizational Behavior and Human Decision Processes. “Passion, like a... View Details
Keywords: by Dina Gerdeman
- 06 Aug 2013
- First Look
First Look: August 6
All Ranks Are Local: Why Humans Are Both (Painfully) Aware and (Surprisingly) Unaware of Their Lot in Life By: Norton, Michael I Abstract—No description available. Publisher's link:... View Details
Keywords: Anna Secino
- 12 Oct 2011
- First Look
First Look: October 12
2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it... View Details
Keywords: Sean Silverthorne
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
Bennis said, “Leadership is character. It is not just a superficial question of style. It has to do with who we are as human beings and the forces that shaped us. Style is the outward manifestation of one’s authentic leadership, not one’s... View Details
Keywords: by Bill George
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
who want to push performance very strongly shouldn’t expect employees to engage in extra-role behavior as much,” Gallani says. “There is a little bit of a tradeoff between pay for performance and extra-role behaviors, such as innovation.”... View Details
Keywords: by Scott Van Voorhis
- 25 Jun 2024
- Research & Ideas
How Transparency Sped Innovation in a $13 Billion Wireless Sector
2018, much of which came from the Federal Communications Commission’s (FCC) massive database of Wi-Fi products. The researchers used the FCC documents and other sources to observe firms' positions in a supply chain with rich detail, helping them see company View Details
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
period. Stock indexes can transform longstanding behavior via nonpecuniary channels. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53030 Machine Learning and Human Capital:... View Details
Keywords: Dina Gerdeman
- Web
Research - Race, Gender & Equity
Carolina Bartunek Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based View Details
- March 2016 (Revised May 2018)
- Case
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
People make snap judgments all the time. That woman in the sharp business suit must be intelligent and successful; the driver who just cut me off is a rude jerk. These instant assessments, when we attribute a person's behavior to innate... View Details
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
Lakkaraju, “but the truth is, if there is a human sitting there who is likely to make choices based on bias, you can’t say you have completely solved it.” Instead, she suggests using a combination of approaches, including offering... View Details
- 17 Nov 2009
- First Look
First Look: Nov. 17
catastrophic threats such as climate changes, natural disasters, technological hazards, and human malevolence. At the crossroads of decision sciences, behavioral and neuro-economics, psychology, management,... View Details
Keywords: Martha Lagace
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
world, is released by statistics bureaus in multiple countries, and is commonly discussed in news media and policy discussions alike. In our paper, recently published in Nature Human Behaviour, we argue that researchers and policymakers... View Details
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Behavioral Decision Making The Impact of 'Display-Set' Options on Decision-Making By: Karmarkar, Uma R. Abstract—The way a choice set is constructed can have a significant influence on how individuals perceive and evaluate their options... View Details
Keywords: Sean Silverthorne
- 28 Jan 2008
- Research & Ideas
Billions of Entrepreneurs in China and India
a cultural revolution. China "wiped its slate clean" in the Cultural Revolution. Literally and metaphorically, it got rid of intellectuals, human capital, private enterprise, everything. With a clean slate in those circumstances... View Details
Keywords: by Martha Lagace
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
As these advances in understanding human behavior are used by marketers, they will be able to serve their markets with greater success. Q: What are you working on next? Gerald Zaltman: I have had a... View Details
- 23 Oct 2019
- Blog Post
How to Talk Gooder in Business and Life
goals. If I had to pick one common mistake to highlight here, it would be egocentrism. Humans have an innate tendency to focus on their own perspective without considering (or misunderstanding) the perspectives of those around them.... View Details