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  • All HBS Web  (1,186)
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  • All HBS Web  (1,186)
    • News  (163)
    • Research  (842)
    • Events  (17)
    • Multimedia  (13)
  • Faculty Publications  (564)
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  • 18 Dec 2012
  • First Look

First Look: December 18

  PublicationsHarder Than I Thought: Adventures of a Twenty-First Century Leader Authors:Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell Publication:Harvard Business Review Press, 2012 Abstract Being a great leader today is much harder than you think-meet... View Details
Keywords: Carmen Nobel
  • July–September 2020
  • Article

Innovation Contest: Effect of Perceived Support for Learning on Participation

By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
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Jung, Olivia, Andrea Blasco, and Karim R. Lakhani. "Innovation Contest: Effect of Perceived Support for Learning on Participation." Health Care Management Review 45, no. 3 (July–September 2020): 255–266.
  • 28 Oct 2014
  • First Look

First Look: October 28

  Publications October 2014 John Wiley & Sons International Strategy: Context, Concepts and Implications By: Collis, David J. Abstract—This book is designed for every student who will be involved in managing and advising companies that compete internationally or... View Details
Keywords: Carmen Nobel
  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

loan officers were more judicious about issuing loans when their bonus incentives were tied to whether the loans performed well. More surprisingly, they found that incentives actually have the power to distort loan officers' perceptions of how a loan will perform. An... View Details
Keywords: by Carmen Nobel; Banking
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

using them can’t use the technology correctly. “AI tools might be good at predictions, but, if they are not used properly, there is no value in investing in such tools,” Choudhury says. Choudhury aims to fill that gap with a new working paper, Different Strokes for... View Details
Keywords: by Michael Blanding; Technology; Information
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

secretive companies. About the Authors Boris Groysberg is the Richard P. Chapman Professor of Business Administration at Harvard Business School. Tricia Gregg is an independent researcher. [Image: Chuck Bigger / Alamy Stock Photo] Related Reading Creating the View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • September 2011 (Revised July 2012)
  • Case

Building Watson: Not So Elementary, My Dear!

By: Willy Shih
This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details
Keywords: Technological Innovation; Standards; Product Development; Organizational Change and Adaptation; Mathematical Methods; Research and Development; Information Technology
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Shih, Willy. "Building Watson: Not So Elementary, My Dear!" Harvard Business School Case 612-017, September 2011. (Revised July 2012.)
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

forthcoming American Political Science Review Voter Registration Costs and Disenfranchisement: Experimental Evidence from France By: Braconnier, Céline, Jean-Yves Dormagen, and Vincent Pons Abstract—A large-scale randomized experiment... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2011
  • Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

Experimenters unceasingly explore the world intellectually and experientially, holding convictions at bay and testing hypotheses along the way. They visit new places, try new things, seek new information, and experiment to learn new... View Details
Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

individual or organization could become so intoxicated with experimentation and learning for its own sake that they have no strategy. On the other hand, one becomes so determined to hold on to territory and advantage that they resist... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

and anecdotal information, but despite having over 65,000 citations in the last 50 years, there have been no large-scale experimental causal tests of this theory as it relates to employment.” Enlisting a LinkedIn algorithm To put the... View Details
Keywords: by Michael Blanding
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

of survey and experimental research to focus on a key measure psychologists have dubbed "cultural metacognition." The term refers to a person's reflective thinking about his or her cultural assumptions. It seems to have a strong effect on... View Details
Keywords: by Michael Blanding
  • 14 Mar 2018
  • Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

Blair Storie-Johnson Are you anxious about an upcoming job interview, public speaking engagement, or any other high-pressure workplace situation? Here’s a weird but now research-supported tip: Try taking a whiff of your sweetheart’s sweaty t-shirt. A recent View Details
Keywords: by Carmen Nobel
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

entrepreneurial culture, knowing experimentation would be critical to discovering how data could be woven into the company’s business practices. His colleagues followed this mantra: develop, test, measure. Yet they couldn’t just continue... View Details
Keywords: by Dina Gerdeman; Retail
  • 10 Sep 2014
  • Working Paper Summaries

Don’t Take ‘No’ for an Answer: An Experiment with Actual Organ Donor Registrations

Keywords: by Judd B. Kessler & Alvin E. Roth
  • 30 Aug 2011
  • First Look

First Look: August 30

  PublicationsEmotion-induced Engagement in Internet Video Ads Authors:Thales S. Teixeira, Michel Wedel, and Rik Pieters Publication:Journal of Marketing Research (forthcoming) Abstract This study shows how advertisers can leverage emotion and attention to engage... View Details
Keywords: Sean Silverthorne
  • March 2025
  • Article

Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning
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Kellogg, Katherine C., Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon, and Karim R. Lakhani. "Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures." Art. 100559. Information and Organization 35, no. 1 (March 2025).
  • 21 Apr 2015
  • First Look

First Look: April 21

agenda would, in our opinion, undermine the efforts we will recommend in our second and third papers. Download working paper: http://ssrn.com/abstract=2592630 Is No News (Perceived as) Bad News? An Experimental Investigation of... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Learning from forced experimentation and investment in risk-mitigating technologies may help firms become smarter and more flexible. For example, before the crisis, firms may have regarded the investment of time and resources to... View Details
Keywords: by Hong Luo and Alberto Galasso
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