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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

environment in which employees are constantly motivated and can effectively balance their commitment to the firm and to the client, as well as to themselves. EE: What are the factors that make professional... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 01 Dec 2011
  • News

Making the Case for Leadership

programming vision, to recruiting and motivating a growing team of employees (some of whom, like Swan, were commuting from other cities at the time). Also in play: managing a tight, closely watched budget... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

function of having an engaged and motivated workforce. So how do you keep talent engaged and motivated? There is a table stakes component that I believe is compensation related, and we obviously try to benchmark and maintain that. But... View Details
Keywords: Dan Morrell
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

shareholder value is created. Every company should start with a clear purpose and set of values that go beyond making money. It is the purpose and values that motivate and unify employees worldwide, not... View Details
Keywords: by Bill George; Banking
  • Profile

Shaila Ittycheria

answers for urgent business issues, she also found a deeper perspective on the meaning of leadership that she had not anticipated. A particular Leadership and Corporate Accountability class stands out for her, when Shaila and her classmates discussed a case in which an... View Details
  • 11 Oct 2019
  • News

Balancing Act

successor and two years later, after Tutor.com had merged with The Princeton Review, she became CEO of the combined company. For Eberle Walker, being in charge came with the responsibility of fostering other women, starting with her executive team. The first step was... View Details
Keywords: April White; Educational Services
  • 23 Apr 2019
  • Blog Post

HBS Shares Their Favorite Books for HR Leaders

different than those President Lincoln faced, courageous leadership can take on many forms. Take inspiration from Koehn’s book to develop your own leadership style as a manager and motivate employees to take... View Details
Keywords: All Industries
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles derived from the literature on... View Details
Keywords: Sean Silverthorne
  • August 2020
  • Article

Workplace Knowledge Flows

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
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  • Web

Fostering Candor in Teams and Organizations - Recruiting

directly aligns with healthcare professionals’ collective goals and individual purposes. Appealing to employees’ motivations enables leaders to help team members unite under a common goal. By extension, setting the stage for View Details
  • 08 Oct 2019
  • Blog Post

Balancing Act: Kate Eberle Walker’s Action Plan for C-suite Diversity

successor and two years later, after Tutor.com had merged with The Princeton Review, she became CEO of the combined company. For Eberle Walker, being in charge came with the responsibility of fostering other women, starting with her executive team. The first step was... View Details
Keywords: Entrepreneurship
  • 01 Jun 1998
  • News

Short Takes

positive motivational value, how employees at lower levels viewed the fairness of incentive plans, and whether incentives had an effect on corporate performance. The results were surprising. Most noteworthy:... View Details
Keywords: Orna Feldman and Caroline Chauncey
  • 06 Dec 2021
  • News

Truth Be Told

interesting to understand the other avenues of motivating employees to come forward. To do that, we would need to study to what extent the environment within a company or specific society plays a role. What... View Details
Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 14 Sep 2021
  • Blog Post

How to Support Your Employees’ Career Development

department keeps everyone on the same page with how an employee wants to be spending their time, and what is necessary for them to succeed in their current role. Understand Your Employees’ Motivations A... View Details
Keywords: All Industries
  • 14 Sep 2021
  • Blog Post

How to Support Your Employees' Career Development

department keeps everyone on the same page with how an employee wants to be spending their time, and what is necessary for them to succeed in their current role. Understand Your Employees’ Motivations A... View Details
  • 09 Dec 2020
  • Blog Post

How to Create a Psychologically Safe Workplace

concerns can save lives, which directly aligns with healthcare professionals’ collective goals and individual purposes. Appealing to employees’ motivations enables leaders to help team members unite under a common goal. By extension,... View Details
  • March 1999
  • Case

MotivAction plc (A)

By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
Related
  • 01 Mar 2019
  • News

In Character: A Case Discussion Drama

What motivates you at work? How about Peter, down the hall in accounting? Or Linda, who heads up sales? In “Stoy Foods,” a case taught in the second-year MBA course Managing, Organizing & Motivating for... View Details
Keywords: Julia Hanna
  • Profile

Florence Evina-Ze

and improve customer satisfaction. “In the United States,” Florence says, “the waitstaff are motivated by tips. That doesn’t exist in Chinese culture.” The team spent a week interviewing employees and... View Details
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

understand differences among the groups and find ways to appeal to a broader set of employees and customers," according to HBS professor David A. Thomas. Since then, the number of female executives in the company has grown by 370... View Details
Keywords: by David A. Thomas