emotions - Publications - Faculty & Research

04 Feb 2022
Blog Post

Learning from the Entrepreneurs-in-Residence as a Harvard MS/MBA Student

by going beyond quantitative measures to incorporate an emotional dimension. When I spoke with Matt Salzberg he explained the importance of seeking and interpreting feedback. Matt said that Blue Apron was born out of the thesis that every... View Details

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

Professor Julian Zlatev found that verbally acknowledging other people’s emotions, particularly their negative ones, builds trust. In one of the studies, participants who commented on negative emotions were rated up to 20 percent more... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

Web

When Ideas Become Reality: Entrepreneurship at HBS - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

Web

2.3.1 Drug & Alcohol Policy - MBA

permitted under Massachusetts law, it remains prohibited on campus. Health Concerns Substance abuse is potentially harmful to health. In particular, synthetically-produced drugs often have unpredictable emotional and physical side effects... View Details

24 Jan 2011
HBS Case

Terror at the Taj

what it would be like to have people confront the trauma again. We objectify it, keep emotion at a distance, but after 15 minutes of questions with a video camera in a darkened room, there are deeper, more personal reflections of what... View Details

Keywords: by Julia Hanna; Accommodations

07 Apr 2015
News

Warrior Spirit

train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

Web

Ludcke House | About

causes. In 1991, the couple established the Ludcke Foundation, which supports organizations that provide resources and services to children and families, with an emphasis on physical and emotional health, education, and social... View Details

23 May 2024
News

HBS After October 7

model where you want people to debate and discuss difficult issues.” Kierstead and Weinzierl noted that steps have been taken to support students’ physical safety, including increased security measures, as well as their emotional safety,... View Details

Web

Drug & Alcohol Policy | About

synthetically-produced drugs often have unpredictable emotional and physical side effects that constitute an extreme health hazard. Students, faculty, and staff should also weigh the seriousness of potential loss of function that may come... View Details

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

impactful product. Personally, I learned the immense emotional resilience that is required to work in this ecosystem – change horizons are long, traditional startup benchmarks for scale must be rethought, and interventions require immense... View Details

01 Sep 2003
News

Stan O’Neal

two emotions that come to mind when considering the 9/11 tragedy are sadness and courage. He is particularly proud of Merrill’s nine thousand employees who worked near the towers. “It really was an incredible feat for our employees to go... View Details

Keywords: Susan Young; Finance

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

corporations such as Microsoft or Coca-Cola, particularly in Europe. Many NGOs, by the very nature of the work they do and the dedication of their staff and volunteers, attract the respect and admiration of many individuals. Nonprofits are effective at creating View Details

Keywords: by Manda Salls

21 Aug 2019
Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

discovered that computer analysis proved to be a robust, yet fast and cheap alternative to generating emotional data. Does CEO style correlate to performance? With that data in hand, the researchers grouped CEOs into one of five distinct... View Details

Keywords: by Michael Blanding

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Citation

Educators

Purchase

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

Employees are feeling alienated Abdelal and DeLong see all of these phenomena as stemming from a common cause: the rise of contractual relationships with employees in place of emotional investment. “We’ve moved more and more from the... View Details

Keywords: by Michael Blanding

11 Mar 2021
News

Leading with Heart

employees could just go there and apply and get a temporary job at a CVS or a Walmart. And then we would get them back. So, that's an example of doing it with heart. Gulati: Now, one of the emotions, really primary emotions that hijacks... View Details

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

and lateral, internal and external to the organization). From these developmental relationships (e.g., mentors or sponsors), potential managers can better learn from their own experiences by receiving feedback, advice, and emotional... View Details

Keywords: by Linda Hill

27 Mar 2024
Blog Post

Video: Inspirational Women in Business

a specific title. Meaning, what you say is what you do. Eunjin Lee (MBA 2025): Empathy, integrity— Aastha Bhardwaj (MBA 2025): Mentorship, effective delegation— Whitley Cargile (MBA 2025): High emotional intelligence— Briti Ghosh (MBA... View Details

Web

Sexual Harassment - Race, Gender & Equity

46% 15% 14% Nonprofit 38% 31% 10% 9% 3 Impact When women are the victims of harassment at work, it impacts their emotional well-being and relationships, and it can also limit their potential for advancement at work. “My gender has... View Details

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

making makes many people highly uncomfortable which is why intuition gets a bad rap. (It implies) emotion a lack of discipline and robustness in analysis the lack of control (replicability)." Pallavi Marathe put it this way:... View Details

Keywords: by James Heskett

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