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  • All HBS Web  (2,654)
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  • All HBS Web  (2,654)
    • People  (5)
    • News  (609)
    • Research  (1,458)
    • Events  (2)
    • Multimedia  (19)
  • Faculty Publications  (693)
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  • 01 Jun 2005
  • News

Transforming the IRS

private-sector companies that have achieved quality customer service: understanding customer needs; setting out clear goals; organizing, motivating, and training employees; revamping plans and procedures; upgrading technology; measuring... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 28 May 2019
  • News

INK: Maker’s Manual

“Why didn’t I think of that?” I’ve learned to trust that there’s an endless well of good ideas. And when you put opportunities in the hands of wild-eyed optimists—instead of established companies that are in defense mode—people create... View Details
Keywords: Jen McFarland Flint
  • 10 Mar 2021
  • News

Next Normal

reality, offering tested methods for bridging cultural differences, leading virtually, and preparing for the next global crisis, whatever shape it may take. Neeley also highlights the crucial importance of launch (and relaunch) sessions... View Details
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

Your Life. NOVEMBER 4 Rod Harl (MBA 2000), president and CEO of Alene Candles, led the pivot of his company from candlemaking to the production of Personal Protective Equipment (PPE) in response to the pandemic. Closing just before a... View Details
  • 26 May 2016
  • News

2016 Alumni Achievement Awards

capture an audience most completely. That is the most gratifying feeling.” Jim McNerney (MBA 1975) Retired Chairman, The Boeing Company “I was born in Providence, Rhode Island, the oldest of five. I don’t know if there’s something to... View Details
  • 01 Sep 2007
  • News

To The Rescue

house Western companies happens in conditions that wouldn’t pass an OSHA inspection. Clean drinking water and indoor plumbing are a luxury, and slums line main roads. For many of the country’s 1.1 billion residents, life still exists... View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information
  • 06 Dec 2021
  • News

What's the Word?

are some ways forward, says Fuller. Companies might need to embrace automation technologies that can help reduce labor hours per unit, an approach Fuller has seen start to take hold in the garment industry. There could be regulatory aid,... View Details
Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information
  • 01 Jun 2015
  • News

Higher Ground

had an engineering degree from Princeton and an MBA from HBS. He had a good job at a sugar company in his native Mexico City. His career path seemed set. Music, though, was innate. His grandparents on his father’s side had been friends... View Details
Keywords: Dan Morrell; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Health, Social Assistance
  • 05 Sep 2017
  • News

Living the Quantitative Life

works in San Francisco, where he co-founded the solar energy software company Folsom Labs with fellow HBS alum, Paul Gibbs. And he's still dutifully collecting stats, having now amassed a full eight years of data about himself. He and I... View Details
  • 01 Mar 2009
  • News

Buddy, Can You Spare a Trillion

Mingshan. Imprisoned during the Cultural Revolution, Mr. Yin discovered his true vocation in the early 1990s, after the liberalization of the Chinese economy. In just fifteen years he has built up a $900 million business. Last year his... View Details
Keywords: Finance; Publishing Industries (except Internet); Information
  • 02 Dec 2016
  • News

The Story Behind the Stories

of thing, that is also, culturally important. And she, yes, had a basket making business, but those women who were making baskets with her, among them were survivors of the genocide and women whose husbands had perpetrated the genocide.... View Details
  • 01 Apr 1999
  • News

A Vibrant Brand

monthly that covers hip hop, R&B, soul, reggae, and jazz - and the cultures that surround them - has made hugely successful forays onto the Internet and in the fashion, book publishing, and music industries. Catching Rolling Stone Vibe... View Details
Keywords: Susan Young
  • 01 Jun 1997
  • News

Sorting Myth from Reality at Hong Kong Conference

own reality check to offer. Director of the Chinese Cultural Center in Singapore, she debunked the lumping together of all Chinese on the assumption that they are somehow linked to each other simply because they are Chinese. The... View Details
Keywords: Alejandro Reyes
  • 17 Jun 2021
  • News

Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity

real-world advice. I think attendees got to see both the best, and the future, of entrepreneurial investing. It was inspiring.” Byrnes adds that she identified people she wants to invest with, as well as a “dream team” of investors for her View Details
Keywords: Margie Kelley
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

There’s a lot of self-learning that goes on in the process of adjusting to a different environment. “Some students are better at reaching across cultures and being effective communicators in ambiguous situations,” continues Abrami, who... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2013
  • News

Faster, Bigger, Stronger: Supersizing the NFL

exhibitions and NFL Europa, a de facto minor league, failed to establish a viable Continental presence for the league. Longer term, the NFL will look at London and other foreign markets to determine whether a franchise could be supported. "Like certain other American... View Details
Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Dec 1998
  • News

Managing the Business of Life

card company that was licensed to use Disney images, and for the next three years she stayed put in Paris. With the help of a nanny, Dodi says she balanced work and family quite well, settling into the French rhythm of long midday breaks... View Details
  • 01 Jun 2016
  • News

How Do We Win the Cyberwar?

Your credit card has already been stolen. You just don’t know it yet. Thomas knows it, though. (A 12-year IT security veteran, Thomas requested anonymity to protect the reputation of his employers, which have included Fortune 100 View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
  • 01 Sep 2011
  • News

The City Solution

sidebar, next page) also underscores the opportunities for business and investors in a newly climate-conscious world. Efficiency has become a bottom-line imperative and sustainability an organizing principle that companies can use to... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Government; Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Mar 2006
  • News

The Producers

vertically integrated,” he notes. “Studios used to be stand-alone companies that were run like fiefdoms. Now they’re run like major corporations answering to shareholders.” Skyrocketing fees for star actors coupled with the high marketing... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Information
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