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  • Article

Organizational Ambidexterity in Action: How Managers Explore and Exploit

By: Charles A. O'Reilly III and Michael L. Tushman
Dynamic capabilities have been proposed as a useful way to understand how organizations are able to adapt to changes in technology and markets. Organizational ambidexterity, the ability of senior managers to seize opportunities through the orchestration and integration... View Details
Keywords: Decision Choices and Conditions; Management Practices and Processes; Resource Allocation; Organizational Change and Adaptation; Organizational Design; Opportunities
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  • 2022
  • Case

Charting a Course for Boston: Organizing for Change

By: Lisa C. Cox, Mitchell B. Weiss and Jorrit De Jong
Michelle Wu had been elected on the promise of systemic change, but four days after her November 2021 election and just eleven days before taking office as mayor of Boston, she was still considering how best to staff and manage a range of over-arching priorities.... View Details
Keywords: Leadership; Selection and Staffing; City; Organizational Change and Adaptation; Boston
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  • 15 Oct 2019
  • News

Examining Climate Change From a Business Perspective

that make achieving the agreement’s goals so difficult. “I wrote the case to better understand how so many of us view climate change as both a global threat and one of the most important issues facing business in the 21st century, and yet... View Details
  • September 2011 (Revised October 2014)
  • Case

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

By: Michael Tushman and David Kiron
In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details
Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry
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  • 9 AM – 10 AM EDT, 20 Mar 2019
  • HBS Online

HBS Online Management Essentials

Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: March 20, 2019 - May 15, 2019 View Details
  • June 2018
  • Teaching Note

Sandra Brown Goes Digital

By: Rosabeth Moss Kanter and Jonathan Cohen
As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change in the company. This Teaching Note presents strategies for teaching the Sandra Brown case series, which follows Brown's... View Details
Keywords: Change Leadership; Change Management; Digital; Engagement; Stakeholder Engagement; Grassroots Movement; Health Care Industry; Career Path; Innovation; Leading Change; Management; Innovation and Management; Personal Development and Career; Organizational Change and Adaptation; Quality
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  • August 2018
  • Case

Christine Lagarde (C): Managing the IMF

By: Julie Battilana and Carin-Isabel Knoop
This case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of a troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and as a non-economist,... View Details
Keywords: Personal Development and Career; Power and Influence; Change Management; Global Range; Gender; Equality and Inequality; Climate Change
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  • 2001
  • Chapter

A Business Manager's Approach to Climate Change

By: Forest Reinhardt and Kimberly O'Neill Packard
Keywords: Climate Change; Science-Based Business; Business Strategy
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  • 02 Jun 2003
  • Research & Ideas

Stuck in Gear: Why Managers Don’t Act

that a success formula may frequently go stale or, as he puts it, "harden," for a complex set of reasons that are, in fact, surprisingly predictable—though not easy to avoid. "To succeed in business, every manager must make... View Details
Keywords: by Martha Lagace
  • 01 Dec 2022
  • News

Educating, Connecting, and Mobilizing Around Climate Change

for tomorrow. The BEI aims to leverage HBS’s unique platform to help move the needle on climate change and accelerate climate solutions. Critical issues such as these are also among the focal points for HBS’s new Institute for the Study... View Details
Keywords: Jennifer Gillespie
  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

considered one of the last taboos,” says Senior Lecturer Derek van Bever. “Our students have been asking for it because they see very clearly that they will be in positions of global leadership where they will have to deal with it.” To fill that need, van Bever wrote... View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 01 Jan 2007
  • News

Leading Change - Why Transformation Efforts Fail

Keywords: John P. Kotter
  • Aug 23 2017
  • Testimonial

PLD Changes You from the Inside Out

  • February 2024
  • Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane
As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details
Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry
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  • 23 Jan 2019
  • Sharpening Your Skills

Sports: Lessons for Managers

sports as the ultimate metaphor or analogy. A manager lagging in her work is "behind the eight ball" while another who is changing tactics is "calling an audible." If your staff can't do... View Details
Keywords: by Sean Silverthorne; Sports
  • 18 Oct 2022
  • News

#TimTalk – Sales management that works with Frank Cespedes

  • 10 Mar 2014
  • News

CEO Succession

Keywords: succession planning; CEOs; change management
  • November 1998 (Revised July 1999)
  • Case

Merrill Lynch's Acquisition of Mercury Asset Management

By: Andre F. Perold, Imran Ahmed and Randolph B Altschuler
In the Spring of 1998, Merrill Lynch faced an array of challenges and opportunities related to its global asset management business. The firm had recently completed its $5.3 billion cash acquisition of U.K.-based Mercury Asset Management, a transaction that made it one... View Details
Keywords: Acquisition; Asset Management; Currency; Financial Strategy; Global Strategy; Brands and Branding; Distribution; Production; Organizational Change and Adaptation; Retirement; Japan; Europe; United Kingdom
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  • 16 Jun 2008
  • Research & Ideas

Seven Tips for Managing Price Increases

discard your existing customer segmentation assumptions and segment consumers around product usage behavior and price sensitivity. You must get out into the marketplace yourself and talk to consumers directly to understand their pain points and how they are View Details
Keywords: by John Quelch
  • Web

General Management - Faculty & Research

General Management Overview Faculty Curriculum Awards & Honors Doctoral Students September 2025 Article Sticky Capital Controls By: Miguel Acosta-Henao, Laura Alfaro and Andrés Fernández There is much ongoing debate on the merits of... View Details