Publications

20 Sep 2013
News

Money Funds Are Circling the Wagons on Rules

August 2020 (Revised August 2023)
Case

Nubank: Democratizing Financial Services

By: Michael Chu, Carla Larangeira and Pedro Levindo

Nubank, a wholly-digital solution created to disrupt Brazilian banking, with 6 million clients and a $4 billion valuation after five years, must decide whether to expand to Mexico. The company was founded in São Paulo in 2013 by Colombian-born David Vélez to seize what... View Details

Keywords: Fintech; Financial Inclusion; Digital Banking; Credit Cards; Banks and Banking; Disruption; Expansion; Growth and Development Strategy; Financial Services Industry; South America; Brazil; North America; Mexico

24 Mar 2013
News

There’s a Reason for Deposit Insurance

26 Oct 2011
News

Portrait of Former Dean Jay Light Unveiled in Baker Library

01 May 2009
What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

entrepreneurship. Several questioned whether organization size is the appropriate variable. C.J. Cullinane attributed it to "bureaucracy." David Wittenberg said that "Culture, not size, is the determinant." Adam... View Details

Keywords: by Jim Heskett

03 Mar 2017
News

Big Blue’s Big Bet

myeloid leukemia, a blood cancer in which abnormal white blood cells grow quickly. They comforted her by saying that the chemotherapy they were prescribing would attack the abnormal cells. And it did. But her recovery from post-remission... View Details

Keywords: Paul Kix; illustrations by Dan Page

19 May 2020
Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

By now, it’s an expected right-of-passage. As you enter credit card information for an online purchase, up pops two familiar words: “Privacy Notice.” Does seeing those words make you more confident about the transaction, knowing that the... View Details

Keywords: by Michael Blanding; Retail

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

with the downside of thinking slow. So here is what my gut tells me about what you said this month: Thinking slow, as Daniel Kahneman calls it in his recent book by that name, is important under circumstances of high risk, uncertain... View Details

Keywords: by James Heskett

02 Aug 2004
What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

as well. Transparency is defined by Don Tapscott and David Ticoll in their book, The Naked Corporation, as "accessibility of information to stakeholders of institutions, regarding matters that affect... View Details

Keywords: by James Heskett

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced Scorecard Collaborative, and David P. Norton, co-founder with... View Details

Keywords: by Martha Lagace

05 Jul 2004
What Do You Think?

Work-Life: Is Productivity in the Balance?

the flexibility that workers not only want but must have if they're going to handle their dual responsibilities." David Lovelace asserts that it is "clear that employees with higher morale will be more productive. An... View Details

Keywords: by James Heskett

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful... View Details

Keywords: by Sean Silverthorne

08 Jan 2007
What Do You Think?

Neuro Economics: Science or Science Fiction?

At the same time, he adds, there will be "a new set of management and pop psychology books with dubious claims ." Among the potential benefits making it highly relevant, according to David Skinner, is that "its output might... View Details

Keywords: by Jim Heskett

June 2024 (Revised February 2025)
Case

Accounting for Loans at SoFi Technologies

By: Joseph Pacelli and Michael Norris

At the release of its first quarter earnings report on May 1, 2023, digital bank SoFi beat its earnings guidance by 25%. On May 2, Wedbush Securities analyst David Chiaverini issued a report downgrading the stock. A second downgrade followed from Chiaverini on May 15.... View Details

Keywords: Accounting; Banks and Banking; Financing and Loans; Valuation; Stocks; Banking Industry; United States

April 1995
Case

Montague Corporation (A)

By: Norman A. Berg and James Weber

The Montague Corp. is a small company started in 1987 and owned by David Montague, age 31, and his father. The company designs, manufactures in Taiwan, and sells through distributors worldwide a high-quality "bicycle that folds." The company offices are located in... View Details

Keywords: Business Strategy; Financial Strategy; Financial Management; Job Cuts and Outsourcing; Globalized Firms and Management; Family Business; Bicycle Industry; Taiwan; Cambridge

Find at Harvard

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

That’s the way they are typically stated. It implies that you first set out to achieve diversity by bringing in more people of color, and then take steps—through inclusion training, mentoring, fast-tracking, or whatever—to plug the... View Details

Keywords: by James Heskett

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

Spring 2018 MIT Sloan Management Review The Store Is Dead—Long Live the Store By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—In this article, we pursue two interconnected themes: the expansion of online-first retailers... View Details

Keywords: Sean Silverthorne

March 2024
Case

Lyft 2023: Roads to Growth and Differentiation

By: Ranjay Gulati and Jeffrey Huizinga

Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details

Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry